<div dir="ltr"><div class="gmail_extra"><br><div class="gmail_quote">2018-02-02 4:26 GMT-05:00 Bocquet Stéphane <span dir="ltr">&lt;<a href="mailto:Stephane.Bocquet@mediapost.fr" target="_blank">Stephane.Bocquet@mediapost.fr</a>&gt;</span>:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">





<div lang="FR">
<div class="gmail-m_3251970479168639756WordSection1">
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hello Francis,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I too have sometimes the problem and we try to figure out what is going on as, for me, the problem happens sometimes only.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I was thinking that it could be a mail server problem, but after some test in command line, our mail servers seems ok.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Could you do those tests too ? Here is a script I use on Debian 9.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">#!/bin/sh<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;;color:black;background:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">EMAILSUBJECT=&quot;Mail pour Stéphane&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">EMAILTO=&quot;<a href="mailto:stephane.bocquet@entreprise.fr" target="_blank">stephane.bocquet@<wbr>entreprise.fr</a>, <a href="mailto:stephane@mafamile.fr" target="_blank">stephane@mafamile.fr</a>&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;;color:black;background:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">EMAILMESSAGE=&quot;/tmp/<wbr>emailmessage.txt&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;;color:black;background:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;html&gt;&lt;body&gt;&quot; &gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;h1&gt;Bonjour,&lt;/h1&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;p&gt;J&#39;ai besoin d&#39;une mise à jour.&lt;/p&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;br/&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;"># echo &quot;&lt;p&gt;&lt;img src=&quot;<a href="https://zendtoglbvprd1/images/mediashare.png" target="_blank"><font color="red"><b>MailScanner has detected a possible fraud attempt from "zendtoglbvprd1" claiming to be</b></font> https://zendtoglbvprd1/<wbr>images/mediashare.png</a>&quot; /&gt;&lt;/p&gt;&lt;/br&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;p&gt;Cordialement,&lt;/p&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">echo &quot;&lt;p&gt;Votre serveur bien dévoué.&lt;/p&gt;&lt;/body&gt;&lt;/html&gt;&quot; &gt;&gt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;;color:black;background:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;"># mail -a &quot;Content-Type: text/plain; charset=UTF-8&quot; -s &quot;$EMAILSUBJECT&quot; &quot;$EMAILTO&quot; &lt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;"># mail -a &quot;Content-Type: text/html; Content-Transfer-Encoding: 8bit&quot; -s &quot;$EMAILSUBJECT&quot; &quot;$EMAILTO&quot; &lt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">mail -a &quot;Content-Type: text/html; Content-Transfer-Encoding: 8bit; Charset=UTF-8&quot; -s &quot;$EMAILSUBJECT&quot; &quot;$EMAILTO&quot; &lt; $EMAILMESSAGE<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;;color:black;background:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">rm $EMAILMESSAGE</span><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Also, could you send us the result of the “locale” command ?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">root@zendtoglbvprd1:/opt/<wbr>zendto# locale<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LANG=en_US.UTF-8<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LANGUAGE=<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_CTYPE=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_NUMERIC=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_TIME=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_COLLATE=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_MONETARY=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_MESSAGES=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_PAPER=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_NAME=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_ADDRESS=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_TELEPHONE=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_MEASUREMENT=&quot;en_US.UTF-8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_IDENTIFICATION=&quot;en_US.UTF-<wbr>8&quot;<span style="color:black;background:black"><u></u><u></u></span></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:&quot;Lucida Console&quot;">LC_ALL=</span><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">There should be .UTF-8 in the result of each line.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Next step, is this happening in all the emails ? or just sometime ?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><br></p></div></div></blockquote><div><br></div><div><span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Hello,</span><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><br></div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">The problem seem to always occurs. Your script work fine for a plain/text mail, but not for html. I don&#39;t think this is a mail server problem, because the same server is working fine with others applications that also send html mails. Locales are also fine:</div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><br></div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><div>LANG=fr_CA.UTF-8</div><div>LANGUAGE=fr_CA:fr</div><div>LC_CTYPE=&quot;fr_CA.UTF-8&quot;</div><div>LC_NUMERIC=&quot;fr_CA.UTF-8&quot;</div><div>LC_TIME=&quot;fr_CA.UTF-8&quot;</div><div>LC_COLLATE=&quot;fr_CA.UTF-8&quot;</div><div>LC_MONETARY=&quot;fr_CA.UTF-8&quot;</div><div>LC_MESSAGES=&quot;fr_CA.UTF-8&quot;</div><div>LC_PAPER=&quot;fr_CA.UTF-8&quot;</div><div>LC_NAME=&quot;fr_CA.UTF-8&quot;</div><div>LC_ADDRESS=&quot;fr_CA.UTF-8&quot;</div><div>LC_TELEPHONE=&quot;fr_CA.UTF-8&quot;</div><div>LC_MEASUREMENT=&quot;fr_CA.UTF-8&quot;</div><div>LC_IDENTIFICATION=&quot;fr_CA.UTF-8&quot;</div><div>LC_ALL=</div></div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><br></div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">I think the problem is the mail headers that define the charset as us-ascii. I did an ugly hack that seem to work fine:</div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><br></div><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><div>/opt/zendto# grep -R us-ascii -A 1 *</div><div>lib/class.phpmailer.php:            //$bodyCharSet = &#39;us-ascii&#39;;</div><div>lib/class.phpmailer.php-            $bodyCharSet = &#39;UTF-8&#39;;</div><div>--</div><div>lib/class.phpmailer.php:            //$altBodyCharSet = &#39;us-ascii&#39;;</div><div>lib/class.phpmailer.php-            $altBodyCharSet = &#39;UTF-8&#39;;</div><div>--</div><div>lib/PHPMailer.php:            //$bodyCharSet = &#39;us-ascii&#39;;</div><div>lib/PHPMailer.php-            $bodyCharSet = &#39;UTF-8&#39;;</div><div>--</div><div>lib/PHPMailer.php:            //$altBodyCharSet = &#39;us-ascii&#39;;</div><div>lib/PHPMailer.php-            $altBodyCharSet = &#39;UTF-8&#39;;</div><div><br></div></div><div>I don&#39;t suggest to use that hack, but it could help to found the proper solution.</div><div><br></div>-- <br>Francis </div></div><br></div></div>