<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Consolas;
        panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;
        mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;
        mso-fareast-language:EN-US;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hello all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When our drop off reminder emails go out, they don’t appear to have the
<span style="font-family:Consolas">{$zendToURL}</span> prepended to ‘<span style="font-family:Consolas">pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__</span>’ only the ‘<span style="font-family:Consolas">pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__</span>’
string is shown in the email. The initial drop off email has the full ‘<span style="font-family:Consolas">{$zendToURL}pickup.php?claimID={$claimID}&claimPasscode={$claimPasscode}&emailAddr=__EMAILADDR__</span>’ string in the email.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve checked <span style="font-family:Consolas">dropoff_email.tpl
</span>but I can’t see anything obviously wrong.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve attached to screenshots to show the issue in detail.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kind Regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-GB">Craig Gilbert<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><u><span style="mso-fareast-language:EN-GB">Systems Architect<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;mso-fareast-language:EN-GB">Nexus, Nexus House, St James' Boulevard, Newcastle upon Tyne, NE1 4AX</span></i><span style="font-size:9.0pt;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;mso-fareast-language:EN-GB">Tel 0191 203 3268</span></i><span style="mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
**********************************************************************************<br>Any views or opinions expressed by the sender of this message do not<br>necessarily represent those of Nexus.<br><br>This message is intended for the addressee only. It is confidential and<br>may contain private or privileged information. It must not be copied or<br>its contents disclosed to anyone other than the addressee. If it is<br>delivered to you in error please destroy all copies of it immediately and<br>contact the sender.<br><br>Please note that neither Nexus nor the sender accepts any responsibility<br>for viruses and it is your responsibility to scan or otherwise check this <br>email and any attachments. <br>**********************************************************************************</body>
</html>