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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks for helping me out here here is some more information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Running Centos 6.8<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes the zendto is sending messages to sendmail on the machine<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I have all hostname information set correctly in hosts file<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">In sendmail.mc I have added the domainname in define(`confDOMAIN_NAME', `zendto.host.ca')dnl<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Maillog:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:19 zendto sendmail[5941]: v0DDJILc005941: from=apache, size=1517, class=0, nrcpts=1, msgid=<201701131319.v0DDJILc005941@zendto.XXXXX>, relay=apache@localhost<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:19 zendto sendmail[5942]: v0DDJJOE005942: from=<apache@ zendto.XXXXX >, size=1744, class=0, nrcpts=1, msgid=<201701131319.v0DDJILc005941@ zendto.XXXXX
>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:19 zendto sendmail[5941]: v0DDJILc005941: to=userXXX@gmail.com, ctladdr=apache (48/48), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=31517,
relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (v0DDJJOE005942 Message accepted for delivery)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:20 zendto sendmail[5944]: STARTTLS=client, relay=gmail-smtp-in.l.google.com., version=TLSv1/SSLv3, verify=FAIL, cipher=ECDHE-RSA-AES128-GCM-SHA256,
bits=128/128<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:20 zendto sendmail[5944]: v0DDJJOE005942: to=< userXXX@gmail.com >, ctladdr=<apache@ zendto.XXXXX > (48/48), delay=00:00:01, xdelay=00:00:01, mailer=esmtp,
pri=121744, relay=gmail-smtp-in.l.google.com. [IPv6:2607:f8b0:4001:c01::1b], dsn=5.0.0, stat=Service unavailable<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:20 zendto sendmail[5944]: v0DDJJOE005942: v0DDJKOE005944: DSN: Service unavailable<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jan 13 08:19:20 zendto sendmail[5944]: v0DDJKOE005944: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32992, dsn=2.0.0, stat=Sent<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Email Header:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">Received: from zendto.XXXXX (localhost.localdomain [127.0.0.1]) by<br>
zendto.XXXXX t(8.14.4/8.14.4) with ESMTP id v0CJ8WAd001980; Thu, 12 Jan<br>
2017 14:08:32 -0500<br>
Received: (from <a href="mailto:apache@localhost">apache@localhost</a>) by <span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
zendto.XXXXX </span>(8.14.4/8.14.4/Submit)<br>
id v0CJ8Wm9001976; Thu, 12 Jan 2017 14:08:32 -0500<br>
Date: Thu, 12 Jan 2017 14:08:32 -0500<br>
Message-ID: <<a href="mailto:201701121908.v0CJ8Wm9001976@send.utoronto.ca">201701121908.v0CJ8Wm9001976@<span style="color:windowtext;text-decoration:none">
</span>zendto.XXXXX </a>><br>
To: < <span style="color:#1F497D">userXXX@gmail.com </span>><br>
Subject: User has dropped off a file for you<br>
X-PHP-Originating-Script: 0:NSSDropbox.php<br>
From: Zendto <<a href="mailto:no-reply@utoronto.ca">no-reply@<span style="color:windowtext;text-decoration:none">
</span>zendto.XXXXX </a>><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I have no issues sending to internal email addresses. Just outbound<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">No non-delivery report was sent or logged on google/yahoo, was not in junk or spam. It looks like it just dropped it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> zendto-bounces@zend.to [mailto:zendto-bounces@zend.to]
<b>On Behalf Of </b>Mike Brudenell<br>
<b>Sent:</b> Friday, January 13, 2017 4:56 AM<br>
<b>To:</b> ZendTo Users <zendto@zend.to><br>
<b>Subject:</b> Re: [ZendTo] Issues with sending to external users<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi, Brian -<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">You've not given us much to go on — always give as much logging/debugging information as you can to help us help you!<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">The "Received" header in your sample header seems to suggest that your ZendTo installation is handing its message over to the Sendmail software running on the computer running ZendTo itself. That's entirely expected if you've got ZendTo
configured to send its messages to "localhost".<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">But whether it's <u>right</u> for your setup depends very much on your email service setup. The next step for you is to look in the Sendmail logs on your machine and see:<o:p></o:p></p>
</div>
<div>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
Has Sendmail attempted to transmit the message onward? (If not, then there might be a problem with Sendmail's configuration.)<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
If it has, did it transmit successfully? If it did, what machine did it go to? If it's one of your organisation's you'll then need to check its mail queues and logs. If it didn't transmit OK then the logs will hopefully give you an idea of why not.<o:p></o:p></li></ul>
<div>
<p class="MsoNormal">If the outgoing message did actually reach Google/Yahoo's mail servers was the message rejected and returned with a Non-Delivery Report? If so, it will likely contain information as to why the message was rejected. If not, was the message
accepted but put into a Spam/Junk folder?<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If your ZendTo server is trying to send the messages direct to Google/Yahoo rather than via your corporate smarthost
<u>and</u> your organisation is using SPF/DKIM/DMARC then they could be being rejected because of that: the messages are arriving from a machine not listed as being authorised to send out messages from the addresses you're using. (It's not really possible for
us to check on this as you didn't include the address you're using in the From header, and obfuscate the server name in the Received header. You'll therefore have to check this possibility out for yourself.)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Mike B-)<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On 12 January 2017 at 19:21, Brian Novogradac <<a href="mailto:Brian.Novogradac@utoronto.ca" target="_blank">Brian.Novogradac@utoronto.ca</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello all I am having an issue sending to external users. They do not get the email. I think I found the issue but I don’t know where to change these settings. I grabbed the
email header and it is showing this:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Received: from
<a href="http://zendto.xxxxx.ca" target="_blank">zendto.xxxxx.ca</a> (localhost.localdomain [127.0.0.1]) by<br>
<a href="http://zendto.xxxxx.ca" target="_blank">zendto.xxxxx.ca</a> (8.14.4/8.14.4) with ESMTP id v0CJF2NS002063; Thu, 12 Jan<br>
2017 14:15:02 -0500<br>
Received: (from <a href="mailto:apache@localhost" target="_blank">apache@localhost</a>) by
<a href="http://zendto.xxxxx.ca" target="_blank">zendto.xxxxx.ca</a> (8.14.4/8.14.4/Submit)<br>
id v0CJF1NN002062; Thu, 12 Jan 2017 14:15:01 -0500<br>
Date: Thu, 12 Jan 2017 14:15:01 -0500<br>
Message-ID: <<a href="mailto:201701121915.v0CJF1NN002062@send.utoronto.ca" target="_blank">201701121915.v0CJF1NN002062@send.utoronto.ca</a>><br>
To: < <a href="http://zendto.xxxxx.ca" target="_blank">zendto.xxxxx.ca</a> ><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Any help woul be appreciated.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">There is an smtp setting in php.ini<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[mail function]<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">; For Win32 only.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">;
<a href="http://www.php.net/manual/en/mail.configuration.php#ini.smtp" target="_blank">
http://www.php.net/manual/en/mail.configuration.php#ini.smtp</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">SMTP =
<a href="http://zendto.xxxxx.ca" target="_blank">zendto.xxxxx.ca</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">;
<a href="http://www.php.net/manual/en/mail.configuration.php#ini.smtp-port" target="_blank">
http://www.php.net/manual/en/mail.configuration.php#ini.smtp-port</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">smtp_port = 25<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">do I use my hostname instead of localhost here.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is there anwhere else???<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-family:"Calibri Light",sans-serif;color:black">Brian Novogradac<br>
<span style="background:white">Intermediate Systems Administrator</span></span><span style="font-family:"Calibri Light",sans-serif;background:white"> (I&ITS)</span><span style="font-family:"Calibri Light",sans-serif;color:black"><br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#333333">Information Security Is Everyone’s Responsibility.</span></b><span style="font-size:10.0pt;color:#333333"> Learn more:
<a href="http://uoft.me/cyberaware" target="_blank">http://uoft.me/cyberaware</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:black"><br>
University of Toronto at Mississauga<br>
3359 Mississauga Road N.<br>
Mississauga, Ontario, L5L 1C6<br>
<br>
(P) 416-435-2543<br>
(F) 905-569-4343<br>
(E) </span><span style="font-family:"Calibri Light",sans-serif;color:#4472C4"><a href="mailto:brian.novogradac@utoronto.ca" target="_blank"><span style="color:#4472C4">brian.novogradac@utoronto.ca</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:black">(W)
</span><span style="font-family:"Calibri Light",sans-serif;color:#4472C4"><a href="http://www.utm.utoronto.ca/iits" target="_blank"><span style="color:#4472C4">www.utm.utoronto.ca/iits</span></a></span><span style="font-family:"Calibri Light",sans-serif;color:black"><br>
<br>
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:black">This E-mail contains privileged and confidential information intended only for the individual or entity named in the message. If the reader of this message is not the intended
recipient, or the agent responsible to deliver it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is prohibited. If this communication was received in error, please notify the
sender by reply E-mail immediately, and delete and destroy the original message.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><br>
_______________________________________________<br>
ZendTo mailing list<br>
<a href="mailto:ZendTo@zend.to">ZendTo@zend.to</a><br>
<a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/zendto" target="_blank">http://mailman.ecs.soton.ac.uk/mailman/listinfo/zendto</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<div>
<div>
<p class="MsoNormal"><span style="color:#666666">Systems Administrator & Change Manager</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#666666">IT Services, University of York, Heslington, York YO10 5DD, UK</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#666666">Tel: +44-(0)1904-323811</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#666666">Web: <a href="http://www.york.ac.uk/it-services" target="_blank">
www.york.ac.uk/it-services</a></span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#666666">Disclaimer: <a href="http://www.york.ac.uk/docs/disclaimer/email.htm" target="_blank">
www.york.ac.uk/docs/disclaimer/email.htm</a></span><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
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