<div dir="ltr">Hi, John -<div><br></div><div>How big is the file they're trying to upload?</div><div><br></div><div>First of all check that they've waited long enough… We've sometimes had reports from users claiming the upload has hung when they've been trying to upload a huge file over a home ADSL line and don't understand they're working with slow upload speeds.</div>
<div><br></div><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div>For example: A traditional ADSL line uploads at around 440Kbits/sec ≈ 44 Kbytes/sec. So a 2Gbyte file will take somewhere vaguely around 48000 seconds ≈ 13 hours 20 minutes … which is often a lot longer than people's patience!</div>
</blockquote><div><br></div><div>Alternatively it may genuinely have hung: if the file is over 2Gbytes then you're venturing into the area of browser compatibility issues. If the file is over 4Gbytes then you're definitely in that area!</div>
<div><br></div><div>Which operating system are they using, and is it 32- or 64-bit? Likewise which browser are they using, and again is it 32- or 64-bit?</div><div><br></div><div>Cheers,</div><div>Mike B-)</div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On 31 July 2014 17:03, John Tolson <span dir="ltr"><<a href="mailto:jtolsongolf@gmail.com" target="_blank">jtolsongolf@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hello All,<br>
<br>
I have been using zendto for serval months now and it has been working just find. A user tried to use it a week ago and it seems that when uploading any file the system (Upload) hangs. I have check log files for errors and I do not see any errors. I have checked permissions of the calmav daemon and still no luck. Is there a way to debug my problem on an upload? Any suggestion of where to look?<br>
<br>
<br>
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