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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Can you try uploading a smaller file?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If I am thinking correctly, it might give you the same error (pretty definitive huh).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I had the same error occur after upgrading Clam. It turns out it was a permission error with the clam configuration. I needed to change the owner and group the new installation for the new installation of ClamAV. I believe it was from clam to clamav (or visa versa).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>You should be able to check the clam daemon logs to verify that ( /var/log/clamav/ ).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I hope this helps<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Dave George<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ciaran Boyle [mailto:ciaranb@MillerCastings.com] <br><b>Sent:</b> Wednesday, April 16, 2014 10:18 AM<br><b>To:</b> zendto@zend.to<br><b>Subject:</b> [ZendTo] Need Help Please<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>Hi,</span><o:p></o:p></p><p class=MsoNormal style='line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'> </span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>I wonder if anyone can help me with an issue I am having with Zendto.</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>I am using the Virtual Appliance as provided in this link - <a href="http://zend.to/downloads.php"><span style='color:#2080AD;text-decoration:none'>http://zend.to/downloads.php</span></a> - I updated Zendto to it latest as the appliance was one update behind. So, current version is now 4.11-14. I updated php to allow for 20gb uploads which was working.</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>My issue: I recently updated my Zendto Installation with some but not all of the packages (stayed away from Apache and PHP5, I'm afraid these might overwrite files and screw me over even further) that I found it was currently needing. ClamAV was one of these.</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>Now when I try and upload a file of say 1.7gb it is giving the following error:</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>"Upload Error The attempt to virus-scan your drop-off failed. Please contact your administrator for assistance."</span></i><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333'>I believe, but I am not certain that it is an issue with ClamAV permissions, possibly permissions on the ClamAV file themselves. I have looked at this <a href="http://zend.to/clamavpermissions.php"><span style='color:#2080AD;text-decoration:none'>link</span></a> but cannot figure out what needs to be changed. I can change permission with the chown command but what do I need to change to fix this.</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.4pt;line-height:13.5pt;background:white'><a href="http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#2080AD;text-decoration:none'><img border=0 width=995 height=273 id="Picture_x0020_1" src="cid:image009.png@01CF5969.0DD62590" alt="http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png"></span></a><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks</span><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p><b>CONFIDENTIALITY WARNING:</b> This e-mail may contain privileged or confidential information and is for the sole use of the intended recipients. 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