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<p class="MsoNormal"><span style="color:#1F497D">Who do you have as the current owner on the clam files?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I believe clam should be the user but this no longer exists or never existed on my system. I cannot see the clam user, clamav is there though<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> zendto-bounces@zend.to [mailto:zendto-bounces@zend.to]
<b>On Behalf Of </b>David George<br>
<b>Sent:</b> Wednesday, April 16, 2014 8:45 AM<br>
<b>To:</b> ZendTo Users<br>
<b>Subject:</b> [ZendTo] Re: Need Help Please<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Can you try uploading a smaller file?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If I am thinking correctly, it might give you the same error (pretty definitive huh).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I had the same error occur after upgrading Clam. It turns out it was a permission error with the clam configuration. I needed to change the owner and group the new installation for the new installation of ClamAV.
I believe it was from clam to clamav (or visa versa).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">You should be able to check the clam daemon logs to verify that ( /var/log/clamav/ ).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I hope this helps<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Dave George<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ciaran Boyle [<a href="mailto:ciaranb@MillerCastings.com">mailto:ciaranb@MillerCastings.com</a>]
<br>
<b>Sent:</b> Wednesday, April 16, 2014 10:18 AM<br>
<b>To:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a><br>
<b>Subject:</b> [ZendTo] Need Help Please<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:13.5pt;background:white"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">Hi,</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:13.5pt;background:white"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.4pt;line-height:13.5pt;background:white">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">I wonder if anyone can help me with an issue I am having with Zendto.</span><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">I am using the Virtual Appliance as provided in this link - <a href="http://zend.to/downloads.php"><span style="color:#2080AD;text-decoration:none">http://zend.to/downloads.php</span></a> -
I updated Zendto to it latest as the appliance was one update behind. So, current version is now 4.11-14. I updated php to allow for 20gb uploads which was working.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.4pt;line-height:13.5pt;background:white">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">My issue: I recently updated my Zendto Installation with some but not all of the packages (stayed away from Apache and PHP5, I'm afraid these might overwrite files and screw me over
even further) that I found it was currently needing. ClamAV was one of these.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.4pt;line-height:13.5pt;background:white">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">Now when I try and upload a file of say 1.7gb it is giving the following error:</span><o:p></o:p></p>
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<i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">"Upload Error The attempt to virus-scan your drop-off failed. Please contact your administrator for assistance."</span></i><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.4pt;line-height:13.5pt;background:white">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">I believe, but I am not certain that it is an issue with ClamAV permissions, possibly permissions on the ClamAV file themselves. I have looked at this <a href="http://zend.to/clamavpermissions.php"><span style="color:#2080AD;text-decoration:none">link</span></a> but
cannot figure out what needs to be changed. I can change permission with the chown command but what do I need to change to fix this.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.4pt;line-height:13.5pt;background:white">
<a href="http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#2080AD;text-decoration:none"><img border="0" width="995" height="273" id="Picture_x0020_1" src="cid:image001.png@01CF5957.19E468E0" alt="http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png"></span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thanks</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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