<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>If you look in the clamd.log is there an error "cannot allocate memory" or similar? Been fighting with that issue last couple of days on my new ZendTo server. My not-very-scientific solution was to increase the RAM of the vm from 800MB to 3gb. I also set the max file size and max scan size options in clamd.conf. Net result is that for large files the upload progress bar sits at 0%remaining for a while, if you watch 'top' in the vm console you can see clamd process working. But eventually it works. I will probably live with this as it's not often out users will do large files. </div><div><br></div><div><br></div><div>Hope this helps. <br><br><br><br>Sent from my iPhone</div><div><br>On 16 Apr 2014, at 15:21, "Ciaran Boyle" <<a href="mailto:ciaranb@millercastings.com">ciaranb@millercastings.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal" style="line-height:13.5pt; background:white"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">Hi,</span></p>
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<span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">I wonder if anyone can help me with an issue I am having with Zendto.</span></p>
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<span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">I am using the Virtual Appliance as provided in this link - <a href="http://zend.to/downloads.php"><span style="color:#2080AD; text-decoration:none">http://zend.to/downloads.php</span></a> -
I updated Zendto to it latest as the appliance was one update behind. So, current version is now 4.11-14. I updated php to allow for 20gb uploads which was working.</span></p>
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<span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">My issue: I recently updated my Zendto Installation with some but not all of the packages (stayed away from Apache and PHP5, I'm afraid these might overwrite files and screw me
over even further) that I found it was currently needing. ClamAV was one of these.</span></p>
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<span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">Now when I try and upload a file of say 1.7gb it is giving the following error:</span></p>
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<i><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">"Upload Error The attempt to virus-scan your drop-off failed. Please contact your administrator for assistance."</span></i><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333"></span></p>
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<span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">I believe, but I am not certain that it is an issue with ClamAV permissions, possibly permissions on the ClamAV file themselves. I have looked at this <a href="http://zend.to/clamavpermissions.php"><span style="color:#2080AD; text-decoration:none">link</span></a> but
cannot figure out what needs to be changed. I can change permission with the chown command but what do I need to change to fix this.</span></p>
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<a href="http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#2080AD; text-decoration:none"><image001.png></span></a><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333"></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"">Thanks</span></p>
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