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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Or that’s what happens when you have too many cooks in the kitchen. Glad you figured it all out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Marlon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> zendto-bounces@zend.to [mailto:zendto-bounces@zend.to]
<b>On Behalf Of </b>Brad Beckenhauer<br>
<b>Sent:</b> Wednesday, May 29, 2013 2:48 PM<br>
<b>To:</b> 'ZendTo Users'<br>
<b>Subject:</b> [ZendTo] Re: usernames with underscores<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Kevin & Marlon,<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">I found the problem and it was not zendto.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Zendto is pointing to an external LDAP server. The LDAP system gets the user account information from an IDM ( Identity Management
System). The IDM system will only sync users to the LDAP server if the user object contains the first name, last name, full name and email address.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">The tech that created the user object only configured the users object with the last name and email address... so the user account would
not sync to the LDAP system.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">That's what happens when there are five engineers and squad of tech support folks creating user accounts.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">thanks all<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Have a good day.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Brad<o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""><br>
<br>
>>> On 5/29/2013 at 1:09 PM, "Brad Beckenhauer" <<a href="mailto:bbecken@aafp.org">bbecken@aafp.org</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">Kevin,<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">thank you.<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">Nope... Not the cap lock.<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">I've created test accounts using hyphens and underscores and neither is working.<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">Since underscores are allowed, I'll have to take a close look at the LDAP server and see if something is amiss there.<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">thanks for the quick response,<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">Cheers.<o:p></o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt">Brad<br>
<br>
>>> On 5/29/2013 at 12:16 PM, Kevin Miller <<a href="mailto:Kevin_Miller@ci.juneau.ak.us">Kevin_Miller@ci.juneau.ak.us</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">I use the AD authentication and all my users have underscores w/o any trouble. I wouldn’t expect it to be much different than the LDAP. Caps lock on maybe?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"> ...Kevin<br>
--<br>
Kevin Miller<br>
Network/email Administrator, CBJ MIS Dept.<br>
155 South Seward Street<br>
Juneau, Alaska 99801<br>
Phone: (907) 586-0242, Fax: (907) 586-4500<br>
Registered Linux User No: 307357</span><span style="color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a> [<a href="mailto:zendto-bounces@zend.to">mailto:zendto-bounces@zend.to</a>]
<b>On Behalf Of </b>Brad Beckenhauer<br>
<b>Sent:</b> Wednesday, May 29, 2013 8:44 AM<br>
<b>To:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a><br>
<b>Subject:</b> [ZendTo] usernames with underscores<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Running Zendto Version 4.11-11 on CentOS<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">I have a new user account that has an underscore as part of the name that cannot login.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">I've verified the username and password , but zendto say that it is an Authentication error and to check the username and password.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">I'm using authenticator => LDAP<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">The BaseDN is at the top of the LDAP tree and users in lower contexts are able to login.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">The username and password are correct.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Other users can login to the system.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">I'm wondering if it is the underscore in the name?<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">While I'm looking into the issue, can anyone tell me if they have usernames with underscores that work?<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">thanks<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif"">Brad<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI","sans-serif""> <o:p></o:p></span></p>
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