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<div>That is some very good info and will come in handy. The problem is that right now I can't upload a file of any size. An example would be a 45 kb file on Windows 7 using firefox asks if I want to leave the page and nothing is uploaded. I really have done
nothing to the server after install so that may be the issue. I will go through the config files today and see if there is something I need to setup. </div>
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<div>I am completely new to the web server world but I am probably up to newbie on Linux. <br>
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On Aug 24, 2012, at 4:22 AM, "Mike Brudenell" <<a href="mailto:mike.brudenell@york.ac.uk">mike.brudenell@york.ac.uk</a>> wrote:<br>
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<div>Hi, Todd -
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<div>Some questions to ask yourself:</div>
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<ul>
<li>How large is the file you are dropping off?</li><li>Which operating system and version are you using? (If it's Windows is it the 32-bit or 64-bit version?)
</li><li>Which web browser and version are you using? (If it's on Windows are you using a 32-bit or 64-bit version of the web browser?)</li><li>If the file is over 2 Gbytes, has the ZendTo server been set up with a version of PHP that will handle such large files? (Instructions on the
<a href="http://zend.to">zend.to</a> web site.) </li></ul>
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<div>There are all important for files larger than 2Gbytes, and in some cases 4Gbytes. I had to investigate the same symptoms following an end-user enquiry here and tried various combinations of operating system and web browser. I enclose here an extract of
the message I sent to the list on 19-Jun-2012 showing our test results at the time;web browser versions may have moved on since:</div>
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<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">
We are running ZendTo 4.08 and I have been using various browsers to try and upload a 4.74 Gbyte test file to our DropOff Service, from my Apple Mac running OS X 10.7.4 with an on-site wired LAN connection running at 100 Mbits/sec:</div>
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<li style="margin-left:15px"><b>Safari</b> <i>(version 5.1.7)</i> the upload works and the drop-off successfully created :-) and
</li><li style="margin-left:15px"><b>Opera</b> (version 12.00) the upload works and the drop-off successfully created :-) BUT
</li><li style="margin-left:15px"><b>Chrome</b> <i>(version 19.0.1084.56)</i> uploads to 99%, locks up Chrome for a while, then usually Chrome unlocks (the alternative is it freezes and needs a Force Quit) but fails saying the connection was reset
</li><li style="margin-left:15px"><b>Firefox</b> <i>(version 12.0)</i> starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and
deletes the partial drop-off </li><li style="margin-left:15px"><b>Camino</b> <i>(version 2.1.2)</i> starts upload, goes further than Firefox but then it, too, asks whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop
the upload and deletes the partial drop-off </li></ul>
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<div>Safari and Firefox both have their <i>Open in 32-bit mode</i> checkboxes <u>unticked</u> in their <i>Get Info</i> boxes; neither Chrome nor Camino offer this checkbox.</div>
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<div>I've tried with a smaller test file of around 2.8 Gbytes from my Mac and that went up from Chrome OK. (So perhaps there might be a 4 Gbyte (rather than 2 Gbyte) barrier affecting Chrome on OS X?)</div>
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One of my colleagues has been experimenting with a 7 Gbyte file and browsers on Windows 7 and Linux with these results:</div>
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<li style="margin-left:15px"><b>Chrome</b> <i>(on Windows 7 64-bit)</i> did full upload then failed with an error (which unfortunately we can't remember!)</li><li style="margin-left:15px"><b>IE 8 </b><i>(on Windows 7<i> 64-bit</i>)</i> starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the
upload and deletes the partial drop-off </li><li style="margin-left:15px"><b>IE 9 64-bit</b> <i>(on Windows 7<i> 64-bit</i>)</i> starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to
stop the upload and deletes the partial drop-off </li><li style="margin-left:15px"><b>Firefox</b> <i>(on Windows 7<i> 64-bit</i>)</i> starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop
the upload and deletes the partial drop-off </li><li style="margin-left:15px"><b>Opera</b> <i>(on Windows 7<i> 64-bit</i>)</i> uploaded an empty file (but probably because Opera is still 32-bit?)</li><li style="margin-left:15px"><b>Chrome</b> <i>(on Linux<i> 64-bit</i>)</i> the upload works and the drop-off successfully created :-)
</li><li style="margin-left:15px"><b>Firefox</b> <i>(on Linux<i> 64-bit</i>)</i> starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the
upload and deletes the partial drop-off </li></ul>
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<div>These tests were done on Windows 7 and Linux running in VMs. Again, small files of less than 2 Gbytes seem to go through fine.</div>
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<div>As Jules points out, not many people upload such large quantities of data using a web browser so it's quite possible for browsers to have bugs in this area that go undetected and, when reported, the browser developers treat as low priority.</div>
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<div>Cheers,</div>
<div>Mike B-)</div>
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<div class="gmail_quote">On 23 August 2012 19:34, Todd Albers <span dir="ltr"><<a href="mailto:talbers@vistaprod.com" target="_blank">talbers@vistaprod.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="color:#1f497d">Ok time for my second round of dumb questions. I have ZendTo installed, I can add new users and login but if I try to drop off a file the browser just asks me if I want to leave the page. If I say yes then
I have a problem as the page is blank. If I close the browser, reopen and try it again I get one shot where the progress bar comes up but never fills up just goes away. I then do not get an email that a file is there and my inbox and outbox are empty.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Also if I try to just drop off a file without logging on under the confirm you are real person I get the following error:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Input error: k: Format of site key was invalid.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Any ideas on these?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Todd<u></u><u></u></span></p>
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