Hi, all -<div><br></div><div>I'm new to the list, but just picking up on a problem reported previously about uploads stalling and/or getting connection resets.</div><div><br></div><div>In Jules' reply of Thu May 31 10:25:59 he finishes by saying (with the full quote at the end of this message):</div>
<div><br></div><div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">It works beautifully on a Mac, as the apps are properly 64-bit as well as the OS.</blockquote>
<div><br></div><div>Sadly our experience here at York is different. :-(</div><div><br></div><div>We are running ZendTo 4.08 and I have been using various browsers to try and upload a 4.74 Gbyte test file to our DropOff Service, from my Apple Mac running OS X 10.7.4 with an on-site wired LAN connection running at 100 Mbits/sec:</div>
<div><ul><li><b>Safari</b> <i>(version 5.1.7)</i> — the upload works and the drop-off successfully created :-) and…</li><li><b>Opera</b> (version 12.00) — the upload works and the drop-off successfully created :-) BUT…</li>
<li><b>Chrome</b> <i>(version 19.0.1084.56)</i> — uploads to 99%, locks up Chrome for a while, then usually Chrome unlocks (the alternative is it freezes and needs a Force Quit) but fails saying the connection was reset</li>
<li><b>Firefox</b> <i>(version 12.0)</i> — starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
<li><b>Camino</b> <i>(version 2.1.2)</i> — starts upload, goes further than Firefox but then it, too, asks whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
</ul><div>Safari and Firefox both have their <i>Open in 32-bit mode</i> checkboxes <u>unticked</u> in their <i>Get Info</i> boxes; neither Chrome nor Camino offer this checkbox.</div><div><br></div><div>I've tried with a smaller test file of around 2.8 Gbytes from my Mac and that went up from Chrome OK. (So perhaps there might be a 4 Gbyte (rather than 2 Gbyte) barrier affecting Chrome on OS X?)</div>
</div><div><br></div><div>One of my colleagues has been experimenting with a 7 Gbyte file and browsers on Windows 7 and Linux with these results:</div><div><ul><li><b>Chrome</b> <i>(on Windows 7 64-bit)</i> — did full upload then failed with an error (which unfortunately we can't remember!)</li>
<li><b>IE 8 </b><i>(on Windows 7<i> 64-bit</i>)</i> — starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
<li><b>IE 9 64-bit</b> <i>(on Windows 7<i> 64-bit</i>)</i> — starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
<li><b>Firefox</b> <i>(on Windows 7<i> 64-bit</i>)</i> — starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
<li><b>Opera</b> <i>(on Windows 7<i> 64-bit</i>)</i> — uploaded an empty file (but probably because Opera is still 32-bit?)</li><li><b>Chrome</b> <i>(on Linux<i> 64-bit</i>)</i> — the upload works and the drop-off successfully created :-)</li>
<li><b>Firefox</b> <i>(on Linux<i> 64-bit</i>)</i> — starts upload but fails soon afterwards, asking whether you want to navigate away from the page; answering Yes reports the connection was reset, answering No just seems to stop the upload and deletes the partial drop-off</li>
</ul><div>These tests were done on Windows 7 and Linux running in VMs. Again, small files of less than 2 Gbytes seem to go through fine.</div></div><div><br></div><div>Is the problem purely a browser problem? How come we we are seeing problems with Chrome and Firefox when Jules isn't? (We're not using any proxies etc between the web browser and the server: they're all on our LAN.)</div>
<div>Me confoozed!</div><div><br></div><div>Cheers,</div><div>Mike B-)</div><div><br></div>-- <br><font size="1"><font face="'arial narrow', sans-serif"><span style="font-size:small">IT Services, The University of York, Heslington, York YO10 5DD, UK<br>
Tel: <a href="tel:%2B44-1904-323811" value="+441904323811" target="_blank">+44-1904-323811</a></span><span style="font-size:small"><br>Disclaimer: <</span><a href="http://www.york.ac.uk/docs/disclaimer/email.htm" target="_blank"><span style="font-size:small">http://www.york.ac.uk/docs/disclaimer/email.htm</span></a><span style="font-size:small">></span></font></font></div>
<div><font face="arial narrow, sans-serif"><br></font></div><div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<font face="arial, helvetica, sans-serif"><rant subject="buggy browsers"> :-)<br></font></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
</blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><font face="arial, helvetica, sans-serif">Make sure you are running on a 64-bit OS for starters, and running a <br>
64-bit browser (i.e. *not* the standard IE9 in Windows 7 x64 but the <br>64-bit version that you can't make your default browser for some utterly <br>braindead reason) if at all possible. IE9 64-bit does the job pretty <br>
well, as does Chrome.<br></font></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> </blockquote>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><font face="arial, helvetica, sans-serif">And yes, Firefox isn't good enough.<br>
</font></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> </blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<font face="arial, helvetica, sans-serif">Unfortunately, uploads over 2GB isn't a feature a lot of users make a <br>fuss about, so the vendors can't be arsed to fix the horribly buggy <br>upload code they use.<br>
</font></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> </blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<font face="arial, helvetica, sans-serif">In short, use a better browser. Sorry if that doesn't help when you've <br>got several thousand managed desktops all using 32-bit IE7 or something <br>like that. :-(<br></font></blockquote>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> </blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<font face="arial, helvetica, sans-serif">There really isn't a lot I can do about this, other than resort to Flash <br>(yuck! I'm not doing that) for the upload process. Sorry there's no <br>better news.<br></font></blockquote>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"> </blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<font face="arial, helvetica, sans-serif"></rant><br></font></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
</blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><font face="arial, helvetica, sans-serif">It works beautifully on a Mac, as the apps are properly 64-bit as well <br>
as the OS.</font></blockquote></div>