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<div class="moz-cite-prefix">On 07/06/2012 13:20, Nick Forbes
(Incepta) wrote:<br>
</div>
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cite="mid:554E975C409D7D4A993E5FFBFD41DFA90A5C289C@EMEA-MAIL-00.emea.incepta.net"
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<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Hi Jules,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ve managed to
get to the bottom of this. This issue is caused by the
RFC1867 upload timeout in APC which is set to 3600s by
default (I used apc.php to check this).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The fix is to
add the following to your apc.ini
(/etc/php5/apache2/conf.d/apc.ini on Ubuntu):<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 36pt;"><span
style="color: rgb(31, 73, 125);">apc.rfc1867_ttl = 7200
(or whatever the longest upload time you
expect is)</span></p>
</div>
</blockquote>
Ooh! Thanks for this. I've added it to the phpini.php page on the
website too.<br>
<blockquote
cite="mid:554E975C409D7D4A993E5FFBFD41DFA90A5C289C@EMEA-MAIL-00.emea.incepta.net"
type="cite">
<div class="WordSection1">
<p class="MsoNormal" style="margin-left:36.0pt"><span
style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">To further
complicate matters, it seems there was a bug in APC which
meant this variable was hardcoded to 3600 prior to 3.1.4
(<a class="moz-txt-link-freetext" href="https://bugs.php.net/bug.php?id=58738">https://bugs.php.net/bug.php?id=58738</a>).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">With an
up-to-date version of APC and after an apache restart the
progress bar works perfectly
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span
style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Now all I have
to do is migrate all our existing drop-offs to my new
server.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Hopefully this
will help anyone else who has this issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Nick.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>
[<a class="moz-txt-link-freetext" href="mailto:zendto-bounces@zend.to">mailto:zendto-bounces@zend.to</a>] <b>On Behalf Of </b>Jules<br>
<b>Sent:</b> 01 June 2012 17:13<br>
<b>To:</b> ZendTo Users<br>
<b>Subject:</b> [ZendTo] Re: Progress bar resets to 100%
after 1 hour<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry, I've never had one take that long.<br>
<br>
Jules.<br>
<br>
On 01/06/2012 16:35, Nick Forbes (Incepta) wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Jules,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ve setup a
new system (Ubuntu 12.04 LTS x64) and I’m afraid the
progress bar still resets to 100% after 1 hour. Do you have
any further suggestions?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">The only thing
I can think of is to capture the entire HTTP session on the
client end and see if anything changes in the
request/response at the 1 hour mark?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Is anyone else
running this on Ubuntu LTS and able to test if they also
have the same issue?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Many thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nick.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">
</span><a moz-do-not-send="true"
href="mailto:zendto-bounces@zend.to"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">zendto-bounces@zend.to</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US"> [</span><a moz-do-not-send="true"
href="mailto:zendto-bounces@zend.to"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">mailto:zendto-bounces@zend.to</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">]
<b>On Behalf Of </b>Nick Forbes (Incepta)<br>
<b>Sent:</b> 31 May 2012 15:44<br>
<b>To:</b> ZendTo Users<br>
<b>Subject:</b> [ZendTo] Re: Progress bar resets to 100%
after 1 hour</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">OK – I’ll give
the x64 version a go and let you know. Thanks!</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">
</span><a moz-do-not-send="true"
href="mailto:zendto-bounces@zend.to"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">zendto-bounces@zend.to</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"></span><a
moz-do-not-send="true"
href="mailto:[mailto:zendto-bounces@zend.to]"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">[mailto:zendto-bounces@zend.to]</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB">
<b><span lang="EN-US">On Behalf Of </span></b><span
lang="EN-US">Jules<br>
<b>Sent:</b> 31 May 2012 15:34<br>
<b>To:</b> ZendTo Users<br>
<b>Subject:</b> [ZendTo] Re: Progress bar resets to
100% after 1 hour</span></span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><br>
<br>
On 31/05/2012 15:08, Nick Forbes (Incepta) wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks for the
swift response Jules.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Apc.ini has the
following entries in it only – I think that’s correct?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">apc.rfc1867 =
On</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">apc.max_file_size
= 50G</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">apc.slam_defense
= Off</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ve checked
every setting in preferences.ini and php.ini and I can
confirm none that are timeout or TTL related are set to
anything less than 7200.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nothing appears
in the apache logs to indicate what is going on either
</span><span style="font-family:Wingdings;color:#1F497D">L</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Bother. :-(</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Is there a way
to enable more logging with the PHP progress code?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Not without rebuilding PHP with all
the debug lines enabled, sorry.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nick.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">P.S. We’ll be
moving to x64 later in the year but for now a 2GB limit is a
good thing ;-)</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">I would be tempted to briefly try a
x64 build just in case that's part or all of the problem...<br>
<br>
Jules.<br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">
</span><a moz-do-not-send="true"
href="mailto:zendto-bounces@zend.to"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">zendto-bounces@zend.to</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US"> [</span><a moz-do-not-send="true"
href="mailto:zendto-bounces@zend.to"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"
lang="EN-US">mailto:zendto-bounces@zend.to</span></a><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:EN-GB"
lang="EN-US">]
<b>On Behalf Of </b>Jules<br>
<b>Sent:</b> 31 May 2012 15:01<br>
<b>To:</b> ZendTo Users<br>
<b>Subject:</b> [ZendTo] Re: Progress bar resets to 100%
after 1 hour</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><br>
<br>
On 31/05/2012 12:54, Nick Forbes (Incepta) wrote: <o:p></o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We have been using ZendTo for a few months
and just want to say what a great project this is.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Glad you like it!<br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal">We have come across just one problem what I
hope someone might be able to help me with?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Whenever we upload a large file that takes
more than an hour, the progress bar gets reset to 100% one
hour after the upload starts. The upload continues in the
background and eventually the “drop-off successful” page will
appear.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This happens with IE (x86 and x64), Firefox
and Chrome (all on Windows). We have tested it from multiple
locations both on and off our network.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Our environment is Ubuntu 10.04.4 LTS (x86)<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Why only 32-bit? You'll limit
yourself to maximum 2GB uploads.<br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal">with Apache 2.2.14, PHP 5.3.2, APC 3.1.3. I
have checked the timeouts in php.ini and they are all set to
7200 seconds so I am puzzled as to what could be causing the
progress bar to stop working like this after an hour?<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Have you checked apc.ini as well?<br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Has anyone come across this before or
suggest where I can try investigating next?<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt">Exact timing problems like this are
always caused by session time limits. Also ensure any
setting in preferences.php that has "TTL" in its name is set
to a large enough value and not 3600.<br>
<br>
Jules.<br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Many thanks,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Nick.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt"><br clear="all">
_____________________________________________________________________<br>
VirusChecked for Huntsworth plc<br>
_____________________________________________________________________<br>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt"><br>
<br>
<br>
</span><o:p></o:p></p>
<pre>Jules<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre>-- <o:p></o:p></pre>
<pre>Julian Field MEng CITP CEng<o:p></o:p></pre>
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<pre>'All programs have a desire to be useful' - Tron, 1982<o:p></o:p></pre>
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<p class="MsoNormal"><span style="font-size:12.0pt"><br>
_____________________________________________________________________<br>
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_____________________________________________________________________</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="font-size:12.0pt"><br clear="all">
_____________________________________________________________________<br>
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_____________________________________________________________________<br>
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<pre>Jules<o:p></o:p></pre>
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<pre>-- <o:p></o:p></pre>
<pre>Julian Field MEng CITP CEng<o:p></o:p></pre>
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<pre>'It's okay to live without all the answers' - Charlie Eppes, 2011<o:p></o:p></pre>
<pre>'All programs have a desire to be useful' - Tron, 1982<o:p></o:p></pre>
<pre>'That is the land of lost content,<o:p></o:p></pre>
<pre> I see it shining plain,<o:p></o:p></pre>
<pre> The happy highways where I went,<o:p></o:p></pre>
<pre> And cannot come again.' - A.E. Houseman<o:p></o:p></pre>
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<pre>Jules<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>-- <o:p></o:p></pre>
<pre>Julian Field MEng CITP CEng<o:p></o:p></pre>
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<pre>PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>'It's okay to live without all the answers' - Charlie Eppes, 2011<o:p></o:p></pre>
<pre>'All programs have a desire to be useful' - Tron, 1982<o:p></o:p></pre>
<pre>'That is the land of lost content,<o:p></o:p></pre>
<pre> I see it shining plain,<o:p></o:p></pre>
<pre> The happy highways where I went,<o:p></o:p></pre>
<pre> And cannot come again.' - A.E. Houseman<o:p></o:p></pre>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
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_____________________________________________________________________<br>
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng MBCS CITP CEng
email+iMessage: <a class="moz-txt-link-abbreviated" href="mailto:Jules@ecs.soton.ac.uk">Jules@ecs.soton.ac.uk</a>
Senior Tutor, Postmaster
Electronics and Computer Science
University of Southampton SO17 1BJ, UK
Follow me at twitter.com/JulesFM
'The paths we take sometimes lead us away from people we know and
love. But in the end what matters is that we affect the lives of
others for the better somehow, whomever we are, whatever our story.
Obsession always destroys what it intended to nurture: but if
you're able to let yourself love honestly and without fear, maybe
that huge heart you have will somehow set you free.' - Eve Lockhart
'That is the land of lost content,
I see it shining plain,
The happy highways where I went,
And cannot come again.' - A.E. Houseman
</pre>
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