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On 31/05/2012 12:54, Nick Forbes (Incepta) wrote:
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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been using ZendTo for a few months
and just want to say what a great project this is.</p>
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Glad you like it!<br>
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<p class="MsoNormal"> We have come across just one problem what
I hope someone might be able to help me with?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Whenever we upload a large file that takes
more than an hour, the progress bar gets reset to 100% one
hour after the upload starts. The upload continues in the
background and eventually the “drop-off successful” page will
appear.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This happens with IE (x86 and x64), Firefox
and Chrome (all on Windows). We have tested it from multiple
locations both on and off our network.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our environment is Ubuntu 10.04.4 LTS (x86)</p>
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Why only 32-bit? You'll limit yourself to maximum 2GB uploads.<br>
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<p class="MsoNormal"> with Apache 2.2.14, PHP 5.3.2, APC 3.1.3.
I have checked the timeouts in php.ini and they are all set to
7200 seconds so I am puzzled as to what could be causing the
progress bar to stop working like this after an hour?<o:p></o:p></p>
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Have you checked apc.ini as well?<br>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone come across this before or
suggest where I can try investigating next?</p>
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Exact timing problems like this are always caused by session time
limits. Also ensure any setting in preferences.php that has "TTL" in
its name is set to a large enough value and not 3600.<br>
<br>
Jules.<br>
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<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Many thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Nick.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CITP CEng
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To">www.Zend.To</a>
Follow me at twitter.com/JulesFM
PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
'It's okay to live without all the answers' - Charlie Eppes, 2011
'All programs have a desire to be useful' - Tron, 1982
'That is the land of lost content,
I see it shining plain,
The happy highways where I went,
And cannot come again.' - A.E. Houseman
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