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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have ZendTo v4.08 Ubuntu VM installation. I followed all instructions to the “T” for “Setting up and SSL Website”. I am using an SSL Cert from StartSSL. After following the instructions and restarting Apache, I am unable to access my site via HTTPS. I have tried several different browsers and all fail. Here are the errors I am getting. Note: with respect to the FireFox error, I know that I have another SSL Cert from the same Issuing Authority, but I have examined the serial numbers I have and I know for sure that I don’t have any duplicates. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><i><u><span style='font-size:14.0pt;color:red'>When I use Google Chrome, I get the following error:<o:p></o:p></span></u></i></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='line-height:22.5pt;background:white'><b><span style='color:black'>This web page is not available<o:p></o:p></span></b></p><p class=MsoNormal style='line-height:13.5pt;background:white'><span style='color:black'>The web page at <b>https://dropoff.domain.ca/</b> might be temporarily down or it may have moved permanently to a new web address.<o:p></o:p></span></p><p class=MsoNormal style='line-height:13.5pt;background:white'><span style='color:#777777'>Error 2 (net::ERR_FAILED): Unknown error.<o:p></o:p></span></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal style='border:none;padding:0in'><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><i><u><span style='font-size:14.0pt;color:red'>When I use FireFox 9.0.1, I get the following error:<o:p></o:p></span></u></i></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Secure Connection Failed<o:p></o:p></b></p><p class=MsoNormal>Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>(Error code: sec_error_reused_issuer_and_serial)<o:p></o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal style='border:none;padding:0in'><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><i><u><span style='font-size:14.0pt;color:red'>When I use Internet Explorer v9, I get the following error:<o:p></o:p></span></u></i></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Internet Explorer cannot display the webpage – no further details are given<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>