[OSX-Users] Re: Mail problems - maybe Mavericks, maybe IOS, maybe neither, maybe Exchange - who knows?

[Tim Chown]

Hi Hugh,

Not seen the same myself.

There was a Mail update release a few days ago, did you apply that?
http://support.apple.com/kb/HT6030

Implies issues with unread mail marking, at the very least.

Tim

On 13 Nov 2013, at 14:54, Hugh Glaser <hg at ecs.soton.ac.uk> wrote:

> Hi,
> A bit of a long one.
> I have been having a sense that sometimes I don’t see messages in Mail as soon as I should, and in fact some never seemed to get there, as well as the “read” flag not synching properly.
> Yesterday I watched as someone in ECS saw a message I sent them probably flash up, and then it disappeared, and as far as I know hasn’t appeared.
> I thought it may have been a local spam filter, but now I think maybe not.
> I began to connect with what I am getting, and decided there may be a more widespread problem.
> 
> Just now, I was sitting looking at an IMAP account, and there was a message on both my new iPhone and my very old iPad, but it was not showing at all in my Mavericks Mail.
> I quit and came back, and it finally appeared.
> I went googling, and didn’t find a lot, although this is perhaps relevant:
> http://www.macworld.co.uk/mac/news/?newsid=3477519
> (I have no problems I see with my Gmail accounts, which is perhaps surprising.)
> So I decided to do a “Rebuild” of some accounts.
> The Rebuild of my University Exchange account (MAPI, I assume) was interesting, although may yet prove disastrous :-)
> An old message got flagged as unread, but it looks pretty much the same, I think.
> However, the iPhone and iPad mail then only had the last 5 messages (of more than 100 that should be there), even though I haven’t touched them.
> There seems nothing I can do to see the whole Inbox, although I have not yet deleted and recreated the accounts, which I may end up doing.
> The SUSSED view is the same as the OSX Mail view, I think.
> 
> So, hopefully that is useful information if others are seeing some problems.
> And maybe others have some intelligence themselves on all this?
> 
> Best
> Hugh

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