[OSX-Users] Fwd: mac email problem

Andrew Paul Landells andy at soton.ac.uk
Mon Mar 18 19:01:51 GMT 2013


Of possible relevance of anyone who's using Mac Outlook, apparently the latest patch has broken a feature…

Regards,

Begin forwarded message:
> From: "Appleton P." <P.Appleton at soton.ac.uk>
> Subject: FW: mac email problem
> Date: 18 March 2013 16:29:55 GMT
> To: undisclosed-recipients:;
> 
> For info
> 
> We will be posting a notice on SUSSED and ServiceLine Online but would appreciate you circulating to all who use Macs.
> 
> --
> 
> The latest Microsoft Patch (14.3.2) for Outlook for Mac's appears to have broken the ability to send to groups.
> 
> When they add the group to the To field in a message and attempt to send, they get the error "EmailAddress or ItemId must be included in the request" and the message gets moved to Drafts.
> 
> The workaround is to expand the contact group to individual email addresses using the icon with the down arrows in the to or cc field.
> 
> http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/cannot-send-mail-to-contact-group-outlook-1432/079e7ce9-207f-4288-955b-ee7f20fac16c
> 
> 
> Thanks,
> Patsy
> 
> --
> 
> Patsy Appleton MCITP
> ServiceLine Response Team Leader
> iSolutions
> University of Southampton
> phone 023 8059 3817 or ext 23817
> 
> You now have the ability to log, chase, and update new and outstanding requests using our new online help service 'ServiceLine Online' available at: www.southampton.ac.uk/ithelp <http://www.southampton.ac.uk/ithelp>
> 
> ServiceLine Online welcomes you with an FAQ page with solutions to numerous enquiries so that you can resolve, or instantly raise your request for support. We also use this page to communicate Service related news and updates, keeping you informed of availability and changes to our services.
> 

-- 
Andrew Paul Landells
Team Leader, iSolutions Technical Innovation and Developments Team
B59/3221 Electronics & Computer Science, University of Southampton, UK. SO17 1BJ
Email: andy at soton.ac.uk;  Telephone: 023 8059 6879

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