[OSX-Users] Fwd: [Enakting] Wifi in B32 (ID#18816:r)

[Hugh Glaser]

Hi there Max.
Well I suspect it is nothing new (although you may have a different problem) - see my forwarded message below.
And I think my comment still stands: "if the support team don't know they can't fix it".
I did ask people to report it.
Don't you think you should raise it in Jbug?
Good luck finding the problem!
Cheers

Begin forwarded message:

> From: Hugh Glaser <hg at ecs.soton.ac.uk>
> Subject: [Enakting] Re: Wifi in B32 (ID#18816:r)
> Date: 19 June 2012 13:46:12 BST
> To: ECS JBug <support at ecs.soton.ac.uk>, EnAKTing <enakting at ecs.soton.ac.uk>
> 
> Thanks Seb.
> Yes, intermittent stuff is a problem.
> I haven't been in much, so I don't know.
> I am copying this to the EnAKTing team, who may be able to help.
> 
> EnAKTing team!
> Next time you think you have a wifi problem in B32, please can you (as well as moaning!) report it directly to Seb (ECS JBug <support at ecs.soton.ac.uk>), saying which room and exactly when it happened.
> By problem, I mean one of those moments when it seems that the connection has hung for a little while.
> (At the bottom you will find my original report.)
> Please remember to do this - if the support team don't know they can't fix it (and I believe there is still a problem).
> 
> Best
> Hugh
> 
> On 18 Jun 2012, at 14:26, ECS JBug wrote:
> 
>> Reply from: Seb Rupik (snr)
>> 
>> Hi Hugh,
>> I have been over to B32 to look at the wifi coverage in the southern end of the building where it is covered by two APs. The two test I carried out showed connection speeds of 72 Mbps, and download speeds of 1.8 MB/s and 3.5MB/s.
>> At the time there were up to 9 other users connected to the APs, so there was at least some contention on the connection.
>> 
>> Can you confirm that the connection is still patchy/ bad and that it is still on going?
>> 
>> 
>> cheers,
>> Seb.
> 
> 
> From: 	hg at ecs.soton.ac.uk [View Details]
> To: 	support at ecs.soton.ac.uk
> Subject: 	Wifi in B32
> Date: 	Wed, 23 May 2012 10:07:37 +0100
> I think this may be a case of everyone knows but no-one has reported, at least 
> recently.
> The wifi in B32 is quite unreliable.
> For example, on 20120512 in the tutorial room at the south end of level 3 (a room 
> that has a 6 antenna box in it), there would be periods of no traffic.
> cjg suffered it with me.
> It is also "well-known" that if you want to do a demo in the building you are well 
> advised to connect up with a wire - this has been the case for several years.
> Connecting via eduroam (which I was on this occasion) has not made any difference, 
> as far as I can tell.
> And of course now that my new laptop doesn't have a hole to put worse in, I am 
> really at the mercy of the wifi.
> Best
> -- 
> Hugh Glaser,  
>             Web and Internet Science
>             Electronics and Computer Science,
>             University of Southampton,
>             Southampton SO17 1BJ
> Work: +44 23 8059 3670, Fax: +44 23 8059 3045
> Mobile: +44 75 9533 4155 , Home: +44 23 8061 5652
> http://www.ecs.soton.ac.uk/~hg/
> 
> 
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