[OSX-Users] Re: Outlook 11 Problems

[JD Marsters]

Hi Hugh,

Just a thought to get the ball rolling: are all of your mails in your inbox? You may find that moving older mail out to another folder not parented by your inbox, and then playing with the offline/sync settings helps.

If it behaves anything like Outlook in Windows, it's a pig when it decides to sync, as it will want to check the (read, flagged, deleted etc.) status of all of the mails in the folder, and it seems to lock up the GUI thread while that's happening. Reducing the number of items being checked in one go this way may help. Have a look at your Cached Exchange Mode settings too, as they can make a difference to the amount of data being pulled down the wire.

It also seems pretty heavy on memory and I/O during sync. Yours sounds like it's CPU bound but do keep an eye on free physical memory when you're using it.

Hopefully this will either help or prompt someone else to step in with an enlightening reply!

JD


On 14 Dec 2011, at 08:37, Hugh C Davis <hcd at ecs.soton.ac.uk> wrote:

> Dear Mac folks.
> 
> I use Outlook 11 as my email/calendar client.
> 
> Please do not give me grief about this. I HATE the package, and it does seem daft to own a range of excellent Apple hardware and then run Microsoft software on them!  But I find there are a number of things that simply are not implemented in the Mac  offerings mainly that I have to use often as the result of lots of work with people in the Uni centre.
> 
> So – I have some real issues and I cannot find anything on-line to help…
> 
> 
>  1.  I spend my entire time looking at the beach ball. If I look at next email or try to switch to calendar view I get enough time to load up Activity Monitor and see that Outlook is not responding while using 100% of one of my processors. Mayve 10 seconds per change. This is impossible – any suggestions? E.g. I do have a very large mailbox – but I do not dare archive them – I often have to search to find old stuff.
>  2.  Things I put in using iCal or on my iPhone simply do not appear in Outlook. I look at OWA, and they are there, and they appear in all my Apple calendars – but not in Outlook. There is no way make outlook see these entries other than to delete the calendar on outlook and then re-load it (takes an hour or so).   Surely this must just be me – if this was happening to everyone else the forums would be full of it and they are not….???
> 
> 
> ========
> Hugh Davis
> Room 3045, Building 32, ECS, The University of Southampton, S017 1BJ, UK
> Tel:    +44 (0)23 8059
> 3669    Skype: skype.hcd
> http://users.ecs.soton.ac.uk/hcd/
> 
>