[OSX-Users] Re: Battery replacement warranty excuses

[Hugh Glaser]

Sorry to hear that.

Interesting.
I have two batteries - The one from 2006 reports 107 cycles, and the one
from 2007 (which I use more) reports 159 cycles.
Seems pretty low to me, for the only machine I use.
I wonder what a cycle is.


On 23/10/2009 16:30, "Philip Boulain" <prb at ecs.soton.ac.uk> wrote:

> Well, that was a waste of time. Turns out that the "Geniuses" will
> not carry out a warranty battery replacement if your charge cycle
> count is over 300. Say, if you've been using the laptop daily for a
> year. (That mine is as low as 443 after two and a half is somewhat of
> an indicator that I've been using old ThinkPads and the trusty EeePC
> instead.)
> 
> For those wanting to avoid fruitless trips to West Quay, dashboard
> widget iStat Pro can show the cycle count; so can a standalone tool
> called Battery Health Monitor.
> 
> Needless to say I am not impressed, and given that the "genius'" part
> in this was to boot off an iPod which made "battery consumed" appear
> on the screen in a big, red rectangle, I wasn't about to argue the
> point that it's been cooked for quite some time (literally, I fear---
> I suspect the capacity loss is actually thermal). Presumably if the
> hard drive died I'd be told it's out of warranty because I dared to
> store files on it.