[OSX-Users] Re: BT Broadband?

[Daniel Thorpe]

On a slightly related note, I recently discovered that my less than stellar speed it's probably due to some errors in my house's internal phone network. I ran this ADSL checker - http://adsl.tin2tin.net/stats.php, first normally, then using the BT Test Socket. If you're having ADSL woes it might indicate where the problem is. For example my down sync is normally 45% of the theoretical max, and 76% from the test socket. Anything below 82% is indicative of a problem on the line.

Might want to give that a go before getting a BT engineer round. Although I completely agree with comments about BT's general inadequacy.

On 12 Nov 2009, at 12:25, Daniel Alexander Smith wrote:

> FYI I'm on Zen 8M broadband and max at about 700k, which seems fine for Banister Park area.
> 
> 
> On 12 Nov 2009, at 12:05, Hugh Glaser <hg at ecs.soton.ac.uk> wrote:
> 
>> Yep, the cables can be bad.
>> My ISP (I think it was onetel) were very good and tried really hard to fix
>> my rate - during the day it was fine-ish, but come weekends and evenings
>> (when contention climbed I guess) the rate dropped, actually because of
>> failed cable/hardware, not actual contention.
>> Onetel kept trying, but basically it was BT's cabling to and in my house
>> that was the problem (it still says BT, and doesn;t have a test socket which
>> tells you how old it is).
>> That's the bad news.
>> Good news is I switched to cable, even though I don't use their phone or TV,
>> and I get the full 10M or even a bit more any time I look.
>> 
>> 
>> On 12/11/2009 11:46, "m.c. schraefel" <mc at ecs.soton.ac.uk> wrote:
>> 
>>> This is a common occurence for me with BT
>>> by all means complain and they'll check your line and tell you
>>> there's no problem.
>>> 
>>> If you want to give yourself a kick, do the check for the ultra high
>>> speed 20mb lines coming in and they'll tell you how much of that you
>>> can actually expect.
>>> 
>>> it is to laugh. so amusing what folks are able to claim "speeds up to..."
>>> 
>>> i wonder if anyone actually gets those speeds.
>>> 
>>> too bad instead of isp's being charged to go after port usage ofcom
>>> actually said that isp's had to post actual performance figures and
>>> standard deviations from the norm.
>>> 
>>> sorry. bt and high speed just seem to be at best ironic
>>> if anyone else has better experience with their isp (likely using
>>> bt's cables) i'd be happy to know.
>>> 
>>> mc
>>> 
>>>> Not until you've checked your kids aren't using bittorrent (or your
>>>> neighbours)
>>>> 
>>>> Leslie Carr wrote:
>>>>> Any BT Broadband users, err, sufferers out there?
>>>>> 
>>>>> When I go home after work, my bandwidth is regularly down to less
>>>>> that 0.5Mbits/second (according to www.broadbandspeedchecker.co.uk
>>>>> ). At other times it gets to 5Mb/s (my practical maximum,
>>>>> apparently).
>>>>> 
>>>>> I expect to suffer some kind of degradation at peak times, but <10%
>>>>> of normal capacity seems a bit steep. Should I complain?
>>>>> --
>>>>> Les
>>>> 
>>>> --
>>>> Christopher Gutteridge -- http://www.ecs.soton.ac.uk/people/cjg
>>>> 
>>>> Lead Developer, EPrints Project, http://eprints.org/
>>>> 
>>>> Web Projects Manager, School of Electronics and Computer Science,
>>>> University of Southampton.
>>> 
>> 
>>