[OSX-Users] Re: BT Broadband?

[Marcus Ramsden]

I can second the good experiences with Be. We recently had an outage thanks to BT breaking something at the exchange, but Be were very good at keeping us in the loop with what was being done to fix it.

On 12 Nov 2009, at 11:51, Kathryn Macarthur wrote:

> I have had only good experiences with Be (www.bethere.co.uk - excuse the garish website). Much cheaper than BT, and the customer service is much, much better.
> 
> 
> On 12 Nov 2009, at 11:46, m.c. schraefel wrote:
> 
>> This is a common occurence for me with BT
>> by all means complain and they'll check your line and tell you there's no problem.
>> 
>> If you want to give yourself a kick, do the check for the ultra high speed 20mb lines coming in and they'll tell you how much of that you can actually expect.
>> 
>> it is to laugh. so amusing what folks are able to claim "speeds up to..."
>> 
>> i wonder if anyone actually gets those speeds.
>> 
>> too bad instead of isp's being charged to go after port usage ofcom actually said that isp's had to post actual performance figures and standard deviations from the norm.
>> 
>> sorry. bt and high speed just seem to be at best ironic
>> if anyone else has better experience with their isp (likely using bt's cables) i'd be happy to know.
>> 
>> mc
>> 
>>> Not until you've checked your kids aren't using bittorrent (or your neighbours)
>>> 
>>> Leslie Carr wrote:
>>>> Any BT Broadband users, err, sufferers out there?
>>>> 
>>>> When I go home after work, my bandwidth is regularly down to less that 0.5Mbits/second (according to www.broadbandspeedchecker.co.uk ). At other times it gets to 5Mb/s (my practical maximum, apparently).
>>>> 
>>>> I expect to suffer some kind of degradation at peak times, but <10% of normal capacity seems a bit steep. Should I complain?
>>>> --
>>>> Les
>>> 
>>> --
>>> Christopher Gutteridge -- http://www.ecs.soton.ac.uk/people/cjg
>>> 
>>> Lead Developer, EPrints Project, http://eprints.org/
>>> 
>>> Web Projects Manager, School of Electronics and Computer Science,
>>> University of Southampton.
>> 
> 
> 
> Kathryn Macarthur
> -------------------------------------------------------------
> PhD Student
> Intelligence, Agents, Multimedia Group
> School of Electronics and Computer Science
> University of Southampton, UK
> -------------------------------------------------------------
> www: http://users.ecs.soton.ac.uk/
> email: ksm08r at ecs.soton.ac.uk
> tel: +44 (0)23 8059 3269
> -------------------------------------------------------------
> "A ship in port is safe; but that is not what ships 
> are built for. Sail out to sea and do new things."
> 		 - Rear Admiral Grace Murray Hopper
> 
> 

Marcus Ramsden
Technical Project Assistant
Learning Societies Laboratory, Electronics and Computer Science
University of Southampton
Room 3069, Building 32, Highfield Campus
Southampton SO17 1BJ
http://www.ecs.soton.ac.uk
------------------------------------
Skype: cuscus1986