<div dir="ltr">Hi Alicia,<div><br></div><div>I am rather confused about a statement you made two days ago on this list.</div><div><br></div><div>After I posted about a Wellcome Trust paid-for "open access" article that was paywalled and was being sold by Elsevier at the journal <i>Mitochondrion,</i> two days ago you sent a message to this list saying (and this is a direct quote):</div><div><br></div><div>"We’ve gone through the system, this is the only article affected."</div><div><br></div><div>source: <a href="http://mailman.ecs.soton.ac.uk/pipermail/goal/2017-February/004378.html">http://mailman.ecs.soton.ac.uk/pipermail/goal/2017-February/004378.html</a></div><div><br></div><div><b>Can you then please explain to me why just hours after you made this statement on behalf of Elsevier, that I was able to purchase access to an article that the Wellcome Trust paid Elsevier £5,280 to make open access back in 2012?</b> The article is by Feasey et al (2012) "Invasive non-typhoidal salmonella disease: an emerging and neglected tropical disease in Africa" and is still on sale as of now at ScienceDirect: <a href="http://www.sciencedirect.com/science/article/pii/S0140673611617522">http://www.sciencedirect.com/science/article/pii/S0140673611617522</a></div><div><br></div><div>I'm struggling to understand how this could be? </div><div><br></div><div>First of all, £5,280 is an incredibly high sum just to turn-off a paywall and keep it off.</div><div>Secondly, I read from LinkedIn that Elsevier has over 7,000 employees, and from your own company documents that Elsevier has an annual turnover for the STM division of over £2 billion per annum, with a profit margin of roughly 34%.</div><div><br></div><div>Given the size and rude financial health of the company, how can Elsevier have such a broken and incompetent hybrid open access system? How come Elsevier's "system" evidently doesn't faithfully track which articles should be open access and which articles should be behind a paywall?</div><div><br></div><div>To me it seems that Elsevier is utterly incompetent at hybrid open access, and that <b>a full independent audit is urgently needed of your pay-per-view sales because you evidently don't seem to be able to accurately self-report the extent of your problems</b>.</div><div><br></div><div><br></div><div>Please respond to my questions as soon as possible, on this public mailing list.</div><div><br></div><div>Sincerely,</div><div><br></div><div>Ross</div><div><br></div><div><br></div><div>PS For those interested I provide more background about this issue here:</div><div><a href="http://rossmounce.co.uk/2017/02/20/hybrid-open-access-is-unreliable/">http://rossmounce.co.uk/2017/02/20/hybrid-open-access-is-unreliable/</a><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div> </div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 18 February 2017 at 00:03, Wise, Alicia (ELS-OXF) <span dir="ltr"><<a href="mailto:A.Wise@elsevier.com" target="_blank">A.Wise@elsevier.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hi Ross, this has taken a little time to bottom out but indeed the article should be OA. In 2013 you may recall we initiated an exercise to add/correct and generally
clean up OA license information on articles. This article was part of that exercise, and a little unusual: we had invoiced the author, and then the institution wanted to receive the invoice but in a different currency, so the original article invoice was
unpaid during the cleaning exercise. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Our normal practice is to publish articles OA, but to move them back behind the firewall if after a grace period the invoice remains unpaid. So it was picked up
as an article with an unpaid APC and moved behind the firewall. We’ve gone through the system, this is the only article affected. There’s nothing malicious about what happened here, and we’ll be reimbursing the institution’s APC, and your PPV charge. We
will also run a check to see if anyone else paid PPV for this article and if so reimburse them as well. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">With best wishes,<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Alicia<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7f7f7f">Dr Alicia Wise<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7f7f7f">Director of Access and Policy<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#ff9900">Elsevier
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">I The Boulevard I Langford Lane I Kidlington I Oxford I OX5 1GB</span><span style="font-family:"Arial",sans-serif;color:gray"><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">M: <a href="tel:07823%20536826" value="+447823536826" target="_blank">+44 (0) 7823 536 826</a> I E:
<a href="mailto:a.wise@elsevier.com" target="_blank">a.wise@elsevier.com</a><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">Twitter: @wisealic<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
</span><div>
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wise, Alicia (ELS-OXF)
<br>
<b>Sent:</b> 15 February 2017 18:22<span class=""><br>
<b>To:</b> Global Open Access List (Successor of AmSci) <<a href="mailto:goal@eprints.org" target="_blank">goal@eprints.org</a>><br>
</span><b>Cc:</b> Wise, Alicia (ELS-OXF) <<a href="mailto:A.Wise@elsevier.com" target="_blank">A.Wise@elsevier.com</a>><br>
<b>Subject:</b> RE: [GOAL] Elsevier selling access to open access articles... again<u></u><u></u></span></p>
</div>
</div><span class="">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Ross – we are looking into this, but an initial glance at the article suggests that the author first decided to publish gold OA and then decided against it.
We’ll have a little look to make sure all the metadata is correct.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Alicia<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7f7f7f">Dr Alicia Wise<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7f7f7f">Director of Access and Policy<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#ff9900">Elsevier
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">I The Boulevard I Langford Lane I Kidlington I Oxford I OX5 1GB</span><span style="font-family:"Arial",sans-serif;color:gray"><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">M: <a href="tel:07823%20536826" value="+447823536826" target="_blank">+44 (0) 7823 536 826</a> I E:
<a href="mailto:a.wise@elsevier.com" target="_blank">a.wise@elsevier.com</a><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">Twitter: @wisealic<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<a href="mailto:goal-bounces@eprints.org" target="_blank">goal-bounces@eprints.org</a> [<a href="mailto:goal-bounces@eprints.org" target="_blank">mailto:goal-bounces@eprints.<wbr>org</a>]
<b>On Behalf Of </b>Ross Mounce<br>
<b>Sent:</b> 15 February 2017 08:06<br>
<b>To:</b> Global Open Access List (Successor of AmSci) <<a href="mailto:goal@eprints.org" target="_blank">goal@eprints.org</a>><br>
<b>Subject:</b> [GOAL] Elsevier selling access to open access articles... again<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</span><div>
<p class="MsoNormal"><span style="font-size:9.5pt">Elsevier have a documented track record of selling access to articles that should be open access.</span><u></u><u></u></p><div><div class="h5">
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<p class="MsoNormal"><span style="font-size:9.5pt">It is with sadness that I report here that they appear to be doing this again in 2017:<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="http://rossmounce.co.uk/2017/02/14/elsevier-selling-access-to-open-access-again/" target="_blank">http://rossmounce.co.uk/2017/<wbr>02/14/elsevier-selling-access-<wbr>to-open-access-again/</a> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">As a reminder, they were caught doing this in:<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">2014: <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="https://www.timeshighereducation.com/news/elsevier-bumps-on-road-to-open-access/2012238.article" target="_blank">https://www.<wbr>timeshighereducation.com/news/<wbr>elsevier-bumps-on-road-to-<wbr>open-access/2012238.article</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">and<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">2015: <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="http://rossmounce.co.uk/2015/03/06/elsevier-illegally-sold-me-a-creative-commons-non-commercial-licensed-article/" target="_blank">http://rossmounce.co.uk/2015/<wbr>03/06/elsevier-illegally-sold-<wbr>me-a-creative-commons-non-<wbr>commercial-licensed-article/</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">and<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">2016: <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="https://twitter.com/RaoOfPhysics/status/740811591084576768" target="_blank">https://twitter.com/<wbr>RaoOfPhysics/status/<wbr>740811591084576768</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Can someone please remind me why we allow researchers to publish hybrid open access at Elsevier? For such a large company, and the large sums of money paid in the form of hybrid APCs it is simply astonishing
that Elsevier can't seem to get this right.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">If you know of any other sources of information about articles that have been paid-for to be open access at Elsevier journals (aside from Wellcome Trust data), please let me know. I and others will do our best
to check that these articles are actually open access, not for sale behind an expensive paywall.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Happy Valentine's Day,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Ross<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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Ross Mounce, PhD<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Software Sustainability <wbr>Institute Fellow 2016</span><br>
Dept. of Plant Sciences, University of Cambridge<br>
<a href="http://rossmounce.co.uk/" target="_blank">www.rossmounce.co.uk</a><br>
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<p><span style="font-size:10pt;font-family:"Arial","sans-serif"">Elsevier Limited. Registered Office: The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, United Kingdom, Registration No. 1982084, Registered in England and Wales.</span>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">-- <br>-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-<span style="font-size:12.8px">/-/-/-/-/-/-/-/-/-/-/-</span><span style="font-size:12.8px">/-/-</span><br>Ross Mounce, PhD</div><div dir="ltr"><span style="font-size:12.8px">Software</span><span style="font-size:12.8px"> </span><span style="font-size:12.8px">Sustainability</span><span style="font-size:12.8px"> Institute Fellow 2016</span><br><span></span>Dept. of Plant Sciences, University of Cambridge<br><a href="http://rossmounce.co.uk/" target="_blank">www.rossmounce.co.uk</a><br>-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-<span style="font-size:12.8px">/-/-/-/-/-/-/-/-/-/-/-</span><span style="font-size:12.8px">/-/-</span></div></div></div></div></div></div></div></div></div></div></div></div>
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