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<strong>CAUTION:</strong> This e-mail originated outside the University of Southampton.
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">There was a mistake on this page:
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Feprints.github.io%2Firstats2%2Finstall.html&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C12bad93ea4a34b8f4cbd08d935544049%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599458244206999%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AWdYC%2BiT6YY%2F1QLOiT2vMztLWmVa%2F6L2%2FPV7Qpipra0%3D&reserved=0" originalSrc="https://eprints.github.io/irstats2/install.html" shash="eCynwvN5xk+bnx9rdPhfRHwq4rvGz/eGCBg+oD6GCOyBoJpUKn5VjCJ9QEqux6C3usjpWl6yYx3JLhAae/ttR/vkKd50wq5ai3lUdZTfrb6V4BaE0HSqLAe03PcrCXxSiuhuYDgwP1hXP+/piPuD6xXo45zQE2IPEHaFv8rUs5w=">https://eprints.github.io/irstats2/install.html</a> - it referenced adding the 'line above' (which included the --setup option).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I've corrected this to 'the following line'.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>Ajunk Pracetio via Eprints-tech<br>
<b>Sent:</b> 22 June 2021 07:52<br>
<b>To:</b> EDER Norbert via Eprints-tech <eprints-tech@ecs.soton.ac.uk>; Perpustakaan Politeknik APP Jakarta <perpusappjakarta@gmail.com><br>
<b>Subject:</b> Re: [EP-tech] IRStats2 downloads graphic not complete<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:solid #8D3970 1.0pt;padding:9.0pt 9.0pt 9.0pt 9.0pt">
<p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970"> This
e-mail originated outside the University of Southampton. <o:p></o:p></span></p>
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<p class="MsoNormal">Hi Bilal, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">For daily, you can run command below and add this to your cron. Maybe it can solve your problem.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Lucida Console"">perl /opt/eprints3/archives/REPO_ID/bin/stats/process_stats REPO_ID 1>/dev/null 2>/dev/null</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Lucida Console"">Regards,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Lucida Console"">Agung Prasetyo W.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jun 22, 2021 at 9:25 AM Perpustakaan Politeknik APP Jakarta via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970"> This
e-mail originated outside the University of Southampton. <o:p></o:p></span></p>
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<p class="MsoNormal">Hi Alan, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Yes, we've already read that documentation and added the cron schedule last week, but the problem remains. Here is the cron command:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="472" height="216" id="_x0000_i1025" src="cid:image002.jpg@01D76744.FCC49E20" alt="cron setup.jpeg"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Or is there something wrong with the above setting?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Bilal<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Pada tanggal Sen, 21 Jun 2021 pukul 19.25 Alan.Stiles via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>> menulis:<o:p></o:p></p>
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<p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970"> This
e-mail originated outside the University of Southampton. <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Have you seen the documentation at
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C12bad93ea4a34b8f4cbd08d935544049%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599458244211984%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SPch1z4grWErT16XJZDlh2GqCcEw6%2BrxcNM%2BV48TRn8%3D&reserved=0" originalSrc="http://eprints.github.io/irstats2/" shash="P/dRQmw72zDrt8A0iWVBhIYmzD01iJ3LAx65Pr4a1fHSbprGippAfEUADqKyObJKx06bCYJw6edY5ePElzxOgYh5z20b/tqxCKaY6vfw3Rni2XCxojpt7KoyPOSZC/EaApTYzOCddR6JhBD2PD/F7wL0wRaOasPvtRFkTxzlG2w=" target="_blank">
http://eprints.github.io/irstats2/</a> particularly the processing section of <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2Finstall.html&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C12bad93ea4a34b8f4cbd08d935544049%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599458244216961%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=d%2Banj9Q1Hhl9aKJ0%2BP%2BT2%2BObPFYhI7ydxS5Iaklx1TE%3D&reserved=0" originalSrc="http://eprints.github.io/irstats2/install.html" shash="xWyZwYYPX/llm1oE4jZvubB+Eng5N1DRYydWKfM/JltOnxyOInWCvzN4amooTNNKlg0a4qp0kEqBgaIM1wA4EJJE5/ybfWhMyUprCdfIxEcAFzCXUr00OFDlN4CImMoiK2+KFFyc3nkbmFUgoXABRsYnRg5yGng+eivGHQpD84w=" target="_blank">
http://eprints.github.io/irstats2/install.html</a> ? It looks like you need to set the overnight processing to run regularly.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">You have historical data as it is drawn from e.g. the Access table of EPrints, but that is a one off task when IRStats2 was set up and anything since then would need the regular
processing to be included.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Alan<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US">From:</span></b><span lang="EN-US">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a> <<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>>
<b>On Behalf Of </b>Perpustakaan Politeknik APP Jakarta via Eprints-tech<br>
<b>Sent:</b> 14 June 2021 05:48<br>
<b>To:</b> <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>; Alan.Stiles <<a href="mailto:alan.stiles@open.ac.uk" target="_blank">alan.stiles@open.ac.uk</a>><br>
<b>Subject:</b> Re: [EP-tech] IRStats2 downloads graphic not complete</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div style="border:solid black 1.0pt;padding:1.0pt 4.0pt 1.0pt 4.0pt">
<p style="background:#FFFFCC"><span style="font-family:"Arial",sans-serif;color:black">CAUTION: This mail comes from outside the University. Please consider this before opening attachments, clicking links, or acting on the content.
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<strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;color:#8D3970"> This e-mail originated outside the University of Southampton.
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Alan,
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We run the query for two different periods (Feb '21 & June '21) to show the difference like below:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="472" height="266" id="gmail-m_5466893113395562733gmail-m_4670227094180845998Picture_x0020_1" src="cid:image003.png@01D76744.FCC49E20"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">And as for the crontab, here is the result:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="329" height="123" id="gmail-m_5466893113395562733gmail-m_4670227094180845998Picture_x0020_2" src="cid:image004.png@01D76744.FCC49E20"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">What makes us confused is that IRStats2 get installed in May '21, and previous downloads history (back from 2019 when eprints get installed) is available but start counted 0 in
March '21. Previously we assumed that the data will be collected starting in May '21, but turned out the history data was already counted & collected. So what happened with March '21 and afterward? Because our students and staff still able to download articles
at repository in that periods of time. I'm sorry for the questions if it sounds too basic <span style="font-family:"Segoe UI Emoji",sans-serif">😁🙏</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Bilal <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Pada tanggal Jum, 11 Jun 2021 pukul 15.22 Alan.Stiles via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>> menulis:<o:p></o:p></p>
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<strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;color:#8D3970"> This e-mail originated outside the University of Southampton.
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Bilal,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If you have access to the SQL database, do you get any results if you run the query:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">SELECT * FROM `irstats2_downloads` WHERE `datestamp` = 20210610;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This is checking to see if IRStats2 has processed the stats via a scheduled overnight process.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If you can run a “ crontab -l “ as your eprints user you should have an entry that looks something like:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">0 7 * * * /opt/eprints3/archives/<REPO_SHORT_NAME>/bin/stats/process_stats <REPO_SHORT_NAME><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Alan<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:black">From:
</span></b><span style="color:black"><<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>> on behalf of "<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>"
<<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>><br>
<b>Reply to: </b>"<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>" <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>>, Perpustakaan Politeknik APP Jakarta <<a href="mailto:perpusappjakarta@gmail.com" target="_blank">perpusappjakarta@gmail.com</a>><br>
<b>Date: </b>Friday, 11 June 2021 at 09:02<br>
<b>To: </b>"<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>" <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>>, Yuri Carrer <<a href="mailto:yuri.carrer@unipd.it" target="_blank">yuri.carrer@unipd.it</a>><br>
<b>Subject: </b>Re: [EP-tech] IRStats2 downloads graphic not complete</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet
the graphic remained. In what details of cron do you suggest we should take a look?
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Many thanks<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Bilal<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>> menulis:<o:p></o:p></p>
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<br>
the cron to collect data are working correctly?<br>
<br>
Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech<br>
ha scritto:<br>
> *CAUTION:* This e-mail originated outside the University of Southampton.<br>
> Hi All,<br>
><br>
> Last month, we successfully installed IRStats2, but noticed some<br>
> incomplete downloads graphic (start form March 2021 until now, picture<br>
> attached). By downloading the CSV report, we know that the downloads<br>
> 'count' has had 0 value since March 2021, while for older periods it<br>
> was just fine. We have tried to reload the counting process via<br>
> server, but nothing has changed. Has anyone encountered the<br>
> same issue? Or probably any advice for this kind of error?<br>
><br>
> Many thanks before.<br>
><br>
> Bilal<br>
><br>
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--<br>
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CAB - Centro di Ateneo per le Biblioteche, Università di Padova<br>
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