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<p><font size="2" face="sans-serif">Hi,</font><br>
<br>
<font size="2" face="sans-serif">you should remove the --setup option to run a statistics update. --setup is only needed for the initial calculation.</font><br>
<br>
<font size="2" face="sans-serif">Kind regards,</font><br>
<br>
<font size="2" face="sans-serif">Martin</font><br>
<br>
<br>
<br>
<img width="16" height="16" src="cid:1__=4EBB0C6FDFB0C1AB8f9e8a93df938690918c4EBB0C6FDFB0C1AB@lotus.uzh.ch" border="0" alt="Inactive hide details for "Perpustakaan Politeknik APP Jakarta via Eprints-tech" ---22/06/2021 04:42:45---CAUTION: This e-mail "><font size="2" color="#424282" face="sans-serif">"Perpustakaan
Politeknik APP Jakarta via Eprints-tech" ---22/06/2021 04:42:45---CAUTION: This e-mail originated outside the University of Southampton. Hi Alan,</font><br>
<br>
<font size="1" color="#5F5F5F" face="sans-serif">Von: </font><font size="1" face="sans-serif">"Perpustakaan Politeknik APP Jakarta via Eprints-tech" <eprints-tech@ecs.soton.ac.uk></font><br>
<font size="1" color="#5F5F5F" face="sans-serif">An: </font><font size="1" face="sans-serif">eprints-tech@ecs.soton.ac.uk, "Alan.Stiles" <alan.stiles@open.ac.uk></font><br>
<font size="1" color="#5F5F5F" face="sans-serif">Datum: </font><font size="1" face="sans-serif">22/06/2021 04:42</font><br>
<font size="1" color="#5F5F5F" face="sans-serif">Betreff: </font><font size="1" face="sans-serif">Re: [EP-tech] IRStats2 downloads graphic not complete</font><br>
<font size="1" color="#5F5F5F" face="sans-serif">Gesendet von: </font><font size="1" face="sans-serif"><eprints-tech-bounces@ecs.soton.ac.uk></font><br>
</p>
<hr width="100%" size="2" align="left" noshade="" style="color:#8091A5; ">
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<br>
<br>
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<font size="3" face="serif">Hi Alan, </font><br>
<br>
<font size="3" face="serif">Yes, we've already read that documentation and added the cron schedule last week, but the problem remains. Here is the cron command:</font><br>
<br>
<img src="cid:2__=4EBB0C6FDFB0C1AB8f9e8a93df938690918c4EBB0C6FDFB0C1AB@lotus.uzh.ch" width="472" height="216" alt="cron setup.jpeg"><br>
<br>
<font size="3" face="serif">Or is there something wrong with the above setting?</font><br>
<br>
<font size="3" face="serif">Thank you</font><br>
<br>
<font size="3" face="serif">Bilal</font><br>
<br>
<br>
<font size="3" face="serif">Pada tanggal Sen, 21 Jun 2021 pukul 19.25 Alan.Stiles via Eprints-tech <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>
menulis:</font>
<ul style="padding-left: 9pt; margin-left: 0px">
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<p><font size="3" face="serif">Hi,</font> </p>
<p><font size="3" face="serif">Have you seen the documentation at </font><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6e1e82c2814f492a41a208d93546c761%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599400377646129%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=29VUwfleiEgSGE3ndeoOm7qlpfrKaeo%2BnTGW05pFBkI%3D&reserved=0" originalSrc="http://eprints.github.io/irstats2/" shash="jTCWecjSKR6nT+anFv6wSEnjTCtq3HAmGXaiIzTt+qowqiU9iAgh9CNMjwaz3AkEFvhBGzNBFQ0Mz/ULuUanGXvP0fgmzvl/l7hgf6j7Y1DjMz8yP5EGybJMyiKedQ/i+eZxOJD0yRGXNnm+rUkCXRSbbgmjxHWukxm2ve/bX3I=" target="_blank"><font size="3" color="#0000FF" face="serif"><u>http://eprints.github.io/irstats2/</u></font></a><font size="3" face="serif"> particularly
the processing section of </font><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2Finstall.html&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6e1e82c2814f492a41a208d93546c761%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599400377646129%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bRM1gRjOAjHvklm3H8oX%2BS0bbxTgPwmu3Oxck6%2B%2F98g%3D&reserved=0" originalSrc="http://eprints.github.io/irstats2/install.html" shash="Pl7oRqfX5BjCPdo6BMBeM8bUCFHtMQ6rEeAgxuUWnrfYfMdtlRTQZF4tFEjQqEK84XHsGdc6FbF8PP1pU353x/XmutsEEmh6PuCtNNquCezDbCLzYH04pwz3DQhw0rI7Rbi7jt61uWeq8S86GB9MuGdYsYM+heZ19Fy2eta6Zgk=" target="_blank"><font size="3" color="#0000FF" face="serif"><u>http://eprints.github.io/irstats2/install.html</u></font></a><font size="3" face="serif">
? It looks like you need to set the overnight processing to run regularly.</font>
</p>
<p><font size="3" face="serif">You have historical data as it is drawn from e.g. the Access table of EPrints, but that is a one off task when IRStats2 was set up and anything since then would need the regular processing to be included.</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Alan</font> </p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif"><b>From:</b></font><font size="3" face="serif"> </font><a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech-bounces@ecs.soton.ac.uk</u></font></a><font size="3" face="serif"> <</font><a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech-bounces@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>
</font><font size="3" face="serif"><b>On Behalf Of </b></font><font size="3" face="serif">Perpustakaan Politeknik APP Jakarta via Eprints-tech</font><font size="3" face="serif"><b><br>
Sent:</b></font><font size="3" face="serif"> 14 June 2021 05:48</font><font size="3" face="serif"><b><br>
To:</b></font><font size="3" face="serif"> </font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">; Alan.Stiles <</font><a href="mailto:alan.stiles@open.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>alan.stiles@open.ac.uk</u></font></a><font size="3" face="serif">></font><font size="3" face="serif"><b><br>
Subject:</b></font><font size="3" face="serif"> Re: [EP-tech] IRStats2 downloads graphic not complete</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="Arial">CAUTION: This mail comes from outside the University. Please consider this before opening attachments, clicking links, or acting on the content.
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<p><font size="2" color="#8D3970" face="Calibri"><b>CAUTION:</b></font><font size="2" color="#8D3970" face="serif"> This e-mail originated outside the University of Southampton.
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<p><font size="3" face="serif">Hi Alan, </font></p>
<p><font size="3" face="serif">We run the query for two different periods (Feb '21 & June '21) to show the difference like below:</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><img src="cid:3__=4EBB0C6FDFB0C1AB8f9e8a93df938690918c4EBB0C6FDFB0C1AB@lotus.uzh.ch" width="472" height="266">
</p>
<p><font size="3" face="serif">And as for the crontab, here is the result:</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><img src="cid:4__=4EBB0C6FDFB0C1AB8f9e8a93df938690918c4EBB0C6FDFB0C1AB@lotus.uzh.ch" width="329" height="123">
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">What makes us confused is that IRStats2 get installed in May '21, and previous downloads history (back from 2019 when eprints get installed) is available but start counted 0 in March '21. Previously we assumed that the data will
be collected starting in May '21, but turned out the history data was already counted & collected. So what happened with March '21 and afterward? Because our students and staff still able to download articles at repository in that periods of time. I'm sorry
for the questions if it sounds too basic </font><font size="3" face="sans-serif">😁🙏</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Thank you</font> </p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Bilal </font></p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Pada tanggal Jum, 11 Jun 2021 pukul 15.22 Alan.Stiles via Eprints-tech <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>
menulis:</font> </p>
<ul style="padding-left: 4pt; margin-left: 0px">
<br>
<font size="2" color="#8D3970" face="Calibri"><b>CAUTION:</b></font><font size="2" color="#8D3970" face="serif"> This e-mail originated outside the University of Southampton.
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<p><font size="3" face="serif">Hi Bilal,</font> </p>
<p><font size="3" face="serif">If you have access to the SQL database, do you get any results if you run the query:</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">SELECT * FROM `irstats2_downloads` WHERE `datestamp` = 20210610;</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">This is checking to see if IRStats2 has processed the stats via a scheduled overnight process.</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">If you can run a “ crontab -l “ as your eprints user you should have an entry that looks something like:</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">0 7 * * * /opt/eprints3/archives/<REPO_SHORT_NAME>/bin/stats/process_stats <REPO_SHORT_NAME></font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Alan</font> </p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif"><b>From: </b></font><font size="3" face="serif"><</font><a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech-bounces@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>
on behalf of "</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">" <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">></font><font size="3" face="serif"><b><br>
Reply to: </b></font><font size="3" face="serif">"</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">" <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>,
Perpustakaan Politeknik APP Jakarta <</font><a href="mailto:perpusappjakarta@gmail.com" target="_blank"><font size="3" color="#0000FF" face="serif"><u>perpusappjakarta@gmail.com</u></font></a><font size="3" face="serif">></font><font size="3" face="serif"><b><br>
Date: </b></font><font size="3" face="serif">Friday, 11 June 2021 at 09:02</font><font size="3" face="serif"><b><br>
To: </b></font><font size="3" face="serif">"</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">" <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>,
Yuri Carrer <</font><a href="mailto:yuri.carrer@unipd.it" target="_blank"><font size="3" color="#0000FF" face="serif"><u>yuri.carrer@unipd.it</u></font></a><font size="3" face="serif">></font><font size="3" face="serif"><b><br>
Subject: </b></font><font size="3" face="serif">Re: [EP-tech] IRStats2 downloads graphic not complete</font>
</p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="Arial">CAUTION: This mail comes from outside the University. Please consider this before opening attachments, clicking links, or acting on the content.
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<p><font size="2" color="#8D3970" face="Calibri"><b>CAUTION:</b></font><font size="2" color="#8D3970" face="serif"> This e-mail originated outside the University of Southampton.
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<p><font size="3" face="serif">Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet the graphic remained. In what details
of cron do you suggest we should take a look? </font></p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Many thanks</font> </p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Bilal</font> </p>
<p><font size="3" face="serif"> </font> </p>
<p><font size="3" face="serif">Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <</font><a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank"><font size="3" color="#0000FF" face="serif"><u>eprints-tech@ecs.soton.ac.uk</u></font></a><font size="3" face="serif">>
menulis:</font> </p>
<ul style="padding-left: 4pt; margin-left: 0px">
<font size="3" face="serif">CAUTION: This e-mail originated outside the University of Southampton.<br>
<br>
the cron to collect data are working correctly?<br>
<br>
Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech<br>
ha scritto:<br>
> *CAUTION:* This e-mail originated outside the University of Southampton.<br>
> Hi All,<br>
><br>
> Last month, we successfully installed IRStats2, but noticed some<br>
> incomplete downloads graphic (start form March 2021 until now, picture<br>
> attached). By downloading the CSV report, we know that the downloads<br>
> 'count' has had 0 value since March 2021, while for older periods it<br>
> was just fine. We have tried to reload the counting process via<br>
> server, but nothing has changed. Has anyone encountered the<br>
> same issue? Or probably any advice for this kind of error?<br>
><br>
> Many thanks before.<br>
><br>
> Bilal<br>
><br>
> *** Options: </font><a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank"><font size="3" color="#0000FF" face="serif"><u>http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</u></font></a><font size="3" face="serif"><br>
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> *** EPrints community wiki: </font><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6e1e82c2814f492a41a208d93546c761%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637599400377656093%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=68G0PlwpMrXOsL%2ForkpjvhRij8rvKeKKPgr5Qf%2BLyxM%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="ymWgxZpGJAiTNxS6zfuHy0/VAsOd1TFZAUqe6fKc24hbMHESPmrBRwtvZ0CK+EHEOdmoskzNgUKIt4U/6cYRcdxEPlAbX9K21O55BkyVDFwIiPJbEvoB5/SFnIszNmtkTV7S6mxm7P/9iWlCMgI97lgxVvC0LXZDuXUX9fuKd6k=" target="_blank"><font size="3" color="#0000FF" face="serif"><u>https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C621eca8c288b433d1c2d08d92bdc979c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589048757415599%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=jzmQKOrM8rUSM3tqGFAlJJYNaiBXFq2PMo%2BPz5SLg0g%3D&amp;reserved=0</u></font></a><font size="3" face="serif"><br>
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--<br>
Yuri Carrer<br>
<br>
CAB - Centro di Ateneo per le Biblioteche, Università di Padova<br>
Tel: 049/827 9712 - Via Beato Pellegrino, 28 - Padova<br>
<br>
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