<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<div style="padding-bottom: 10px; padding-top: 5px;">
<div style="padding:12px; border:1px solid #8D3970; background-color:#F7F9FA; color:#8D3970; font-size:14px; line-height:22px; font-family: Calibri, Arial, Helvetica, sans-serif;">
<strong>CAUTION:</strong> This e-mail originated outside the University of Southampton.
</div>
</div>
<div>
<div dir="ltr">Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet the graphic remained. In what details of cron do you
suggest we should take a look?
<div><br>
</div>
<div>Many thanks</div>
<div><br>
</div>
<div>Bilal</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a>> menulis:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
CAUTION: This e-mail originated outside the University of Southampton.<br>
<br>
the cron to collect data are working correctly?<br>
<br>
Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech<br>
ha scritto:<br>
> *CAUTION:* This e-mail originated outside the University of Southampton.<br>
> Hi All,<br>
><br>
> Last month, we successfully installed IRStats2, but noticed some<br>
> incomplete downloads graphic (start form March 2021 until now, picture<br>
> attached). By downloading the CSV report, we know that the downloads<br>
> 'count' has had 0 value since March 2021, while for older periods it<br>
> was just fine. We have tried to reload the counting process via<br>
> server, but nothing has changed. Has anyone encountered the<br>
> same issue? Or probably any advice for this kind of error?<br>
><br>
> Many thanks before.<br>
><br>
> Bilal<br>
><br>
> *** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" rel="noreferrer" target="_blank">
http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
> *** Archive: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C4708430ee3914aa2d8ea08d92caee74c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589951982178477%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2tgbJC7cLri378%2FxalbrD83Aqg7UfOAirTEgUMkN5%2Bg%3D&reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="TUNLO2bVHleP0udd4lrfRP9cATGvXeZB+7i80mU5QUcfsecGD9a/UsPRMQ04JyNsIqq6LBZEv8CSrewcXbrFsUR49UAG83ae8k8gVOiUX4tJ/aP1XyVvz6N65Lugd13MtgIDYPgiNgSjEu1JkkVDiTXa7GJ8f/9yNx4YfiUa2JM=" rel="noreferrer" target="_blank">
https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C621eca8c288b433d1c2d08d92bdc979c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589048757415599%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=sW0kd%2FRtNXoI2huBccNGIH9ZFKyiHQy%2FllooLJtrcV8%3D&amp;reserved=0</a><br>
> *** EPrints community wiki: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C4708430ee3914aa2d8ea08d92caee74c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589951982188435%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FIqAph8xONMI59OSCO2K1bgoq3l%2Fi%2B8fgLsKGuWlFvY%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="nXihZYhSoXDdH9LBVuQapp4L//yJNKIuJ3b5HKXoP04F7IR7h1oaPjPQcPR9+B7sc3xYCk0NueJYdVRRHcsQLXw2/5blX2i9D6bqmxu+wSZJOlwax6FjUV2yW1uFcKu9Fl40wR5WYpH+8agJSl/AISeFRtOKT2GCdwkMyLaoIqo=" rel="noreferrer" target="_blank">
https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C621eca8c288b433d1c2d08d92bdc979c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589048757415599%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=jzmQKOrM8rUSM3tqGFAlJJYNaiBXFq2PMo%2BPz5SLg0g%3D&amp;reserved=0</a><br>
<br>
--<br>
Yuri Carrer<br>
<br>
CAB - Centro di Ateneo per le Biblioteche, Università di Padova<br>
Tel: 049/827 9712 - Via Beato Pellegrino, 28 - Padova<br>
<br>
<br>
*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" rel="noreferrer" target="_blank">
http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
*** Archive: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C4708430ee3914aa2d8ea08d92caee74c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589951982188435%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Q77kswTGP2TwAAZ8QhGQtH0YcLNdVVSSmKEP9gibsIA%3D&reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="pJKVDepK1UorNCutlv5LMENmynpV2lgPAa8vNBRqAaVySRy345vGLtSMi8p09SnKOge77wLOBAtc6CuSK8f+eAEyam2ONyuyylrPZx9Nvcz5sT/QbNteZ3vc1tf1gvqBHbniDWIrd3vswfzFl/HjvN++ZMr3TROYbT7lH4pqKg0=" rel="noreferrer" target="_blank">
http://www.eprints.org/tech.php/</a><br>
*** EPrints community wiki: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C4708430ee3914aa2d8ea08d92caee74c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637589951982198390%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=s2wU1sjBfPWzqZ%2BTlxFBQEGXv1Vv%2B6QURZ%2Bg740PJPI%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="hDkwfmfPSWC8ayI1sSCYouKSw7ueThCV0utcVJFaXPvujnCmWFSliDG20FiJC3ngD0l46Zwaijp3peUMKbKqGekQcORqCif4FJ3ryyNtwC7fhIdwXTn00HSKtlrgHgYEkvYw3hk9jd9GQyI8BsNaDlGXJmmIpaQY98EIIspyQ08=" rel="noreferrer" target="_blank">
http://wiki.eprints.org/</a></blockquote>
</div>
</div>
</body>
</html>