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    <p>Hi James,</p>
    <p>No problem.&nbsp; It sounds like the new error you see from your
      third-party application is likely a dropped connection.&nbsp; It is
      worth having a look at the webserver error logs to see if this
      provides any more information, to set your mind at rest for why
      the connection got unexpectedly dropped.</p>
    <p>Regards</p>
    <p>David Newman<br>
    </p>
    <div class="moz-cite-prefix">On 23/04/2021 11:18, James Kerwin
      wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:CAKkNZ9A0k_Knr0vXHi-N2X1aVW2Ak9n2+OcRYguAgZ4wS_48wg@mail.gmail.com">
      
      <div style="padding-bottom: 10px; padding-top: 5px;">
        <div style="padding:12px; border:1px solid #8D3970;
          background-color:#F7F9FA; color:#8D3970; font-size:14px;
          line-height:22px; font-family: Calibri, Arial, Helvetica,
          sans-serif;">
          <strong>CAUTION:</strong> This e-mail originated outside the
          University of Southampton.
        </div>
      </div>
      <div>
        <div dir="ltr">Hi David,
          <div><br>
          </div>
          <div>Apologies for the delayed response and thank you for the
            advice. I THINK what I've done is introduced trouble by not
            including the subjects in the EPrints database when I
            uploaded the new Divisions structure. The reason the search
            page went wonky is because it displays the subjects in a
            list. My assumption is that when it couldn't find them in
            the database it threw an error. Or I'm totally wrong. I did
            leave the Subjects in the
            <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprint_fields.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825727822%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=mjZKc%2FCQJVUyi3hS%2BqcK5zI5BbA%2BOSzjm8D5DivG5NI%3D&amp;reserved=0" originalSrc="http://eprint_fields.pl/" shash="oCNKVDiGR/GnPnjg7YutTnDHczwz22FIoMRnsPun3z5dNA2+JezWZ7JATKqdbOSAxcbtScTt6jClVXmHuIh547uD4J9GVrSqqBoN2tdlG9eVY21oHqclDMxucKXJSZpcwKHHXiDAzw8VC/k4w9KAOQs8KDq+oHRStae8EOPgtXM=" originalsrc="http://eprint_fields.pl/" shash="L3sW6JwuLjE4gPt4FDBbP7pKJbwjp14re3B9BLqm727ZdwbpQaBPR+6RkRksi1p09EAXyzdQg6z4l7qWVl3vrllUysmPpMrWyxEeEFMht4AoipqXMHvh17hbn9Ls60ID1srjFNBXDp4jMYLNqBxWXgJ1eNNmcwmd84wv7KbWciI=" moz-do-not-send="true">eprint_fields.pl</a> file,
            ironically to avoid causing too much trouble.</div>
          <div><br>
          </div>
          <div>I managed to alter the OAI config to disregard subjects
            and that brought it back to life. Then on the next harvest
            it failed due to the warnings&nbsp;pasted below. It did then work
            on a subsequent attempt, which is good news!</div>
          <div><br>
          </div>
          <div>&quot;Error saving an xml document: Unable to read data from
            the transport connection: An existing connection was
            forcibly closed by the remote host.</div>
          System.IO.IOException: Unable to read data from the transport
          connection: An existing connection was forcibly closed by the
          remote host. ---&gt; System.Net.Sockets.SocketException: An
          existing connection was forcibly closed by the remote host<br>
          &nbsp; &nbsp;at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32
          offset, Int32 size, SocketFlags socketFlags)&quot;
          <div><br>
          </div>
          <div>Putting the failed attempt down to some sort of random
            disconnect as it was harvesting for 45 minutes before it
            broke.</div>
          <div><br>
          </div>
          <div>Anyway, once again thanks for your help.</div>
          <div><br>
          </div>
          <div>James</div>
          <div><br>
            <br>
          </div>
        </div>
        <br>
        <div class="gmail_quote">
          <div dir="ltr" class="gmail_attr">On Thu, Apr 8, 2021 at 6:06
            PM David R Newman &lt;<a href="mailto:drn@ecs.soton.ac.uk" moz-do-not-send="true">drn@ecs.soton.ac.uk</a>&gt; wrote:<br>
          </div>
          <blockquote class="gmail_quote" style="margin:0px 0px 0px
            0.8ex;border-left:1px solid
            rgb(204,204,204);padding-left:1ex">
            <div>
              <p>Hi James,</p>
              <p>Subjects (and to a lesser extent divisions) have always
                been an integral part of EPrints.&nbsp; Generally removing
                them from workflows, citations and config files like
                cfg/cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints_render.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825737817%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=%2BoK5HrllMJKw2UTTPsiN8WUVyiXLZ3Nd9vKvPMxrs5c%3D&amp;reserved=0" originalSrc="http://eprints_render.pl/" shash="aiZuorsQmftyrfGFNQSgQl6Ro52tqNLUTTz6dNpBTT3S30gdMkzX12yyrYjov1c6V/mc6oDVEfIN8zFFKsNemz+cScZRweZcV6ISzb2/1B0b3pEoXMjericTHkWcK8lOy9k3ADsFkUTH6XPg5EBLBoYc9iXBJT7Farn/NRuTvJk=" originalsrc="http://eprints_render.pl/" shash="rWNEGYgjYMMd8kQKIaMWB7oCuHIBc4YQs5FpUf8MJxGwkPqsSlHlBHuAAUKxhIgfv8EaNVofpBqkVbyTpZVo9Qc/+lMVZGXbuPau/p1qHbQmoOdWnstEf4hLY9zK26fX/ghpKbUjIwz2spNdEvMunaxi0m7g9HRG0abIvmQ4LLE=" target="_blank" moz-do-not-send="true">eprints_render.pl</a>,
                cfg/cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprint_search_advanced.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825737817%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=VFljSR6kYrBnP8EzXohZYV30N4Nk5A8zkqVfxfeGS%2FM%3D&amp;reserved=0" originalSrc="http://eprint_search_advanced.pl/" shash="Wi/+o5FOcDotyYXk7mdKSAK7UV9ayOgKSg3dMa3aypbxBwXyGzmxUL/q2z0yuUCxaUmtqbxyB4DriMS7Q9c/QXybhlaFENYEhc36Fi9wFLbV3S9cXcTPlbliSUwZzayrDfIoYXpDTUTkXg0aMmM0DUpHDzaDeJMrhs1I+7wACA8=" originalsrc="http://eprint_search_advanced.pl/" shash="omvL0ik3aJ4nenmKcPxhkRVwf+g/wgN+s3elE3aYQccfuYalxXogp9b2Ic34vml1g0js/GA4K1GitnFJg473nEyC2GCBFfqVJ4spJ/5wOaunJzmzjo2ddr4CCOHQokMqFSJ+KVgyE1ENX4of/lTkKNdnhA3B/9dijuMg63fQK3w=" target="_blank" moz-do-not-send="true">eprint_search_advanced.pl</a>,
                cfg/cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fviews.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825747812%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=f69%2FQmynDricNNfXy2wFBbZoDzZBO8D2OLEgWPWuvH4%3D&amp;reserved=0" originalSrc="http://views.pl/" shash="i6HoOiD0nhy1gSk/YnszBbNfQuzRUppb15cM8pKY7rABP7XSd+rFXbshtn6nJFPAesWTLfH0oS7xnGYPTFYbxRcM7dxSmq31v2S0gCMQ5WpibppjlhaZVUqKyO9lC31SisJmQikQgKA1C2HKscekXTSKx/qjLDTHzNxzo7P2hmU=" originalsrc="http://views.pl/" shash="tHsax8IJeTZ/OCRtq4yd9LaTkMd5lchgO1ofdCvsIPN7864RQIfOVXmkicKxWv1NGwmZF+CVDXASUY0tMAzxkrhlU0P8bjCRFgq/3IkhWJlnrtw6ZjKeCwHXqKc8zFYXlEafEIjgbMeMpAvC0fWYiQ91GTYesMnjFpJ/6MoqmHY=" target="_blank" moz-do-not-send="true">views.pl</a>,
                etc. is sufficient to hide them without breaking
                EPrints.&nbsp; If you start removing them from cfg/cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprint_fields.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825757803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=i5yEv0ss%2B%2Fge6KyB2aLG32URaTJCpa6ThiiGVC6D538%3D&amp;reserved=0" originalSrc="http://eprint_fields.pl/" shash="rSVUofB11yee9xNORH9seHQdPhwdogM5O+m7/l83Uwzu1FkabQx77ihQWO3PKGyYEfqjWK8EnE2B6fikXmqajJFcaNuKodja/rPg01xBCYf74K33BW6/hCACrOf4LeGTPJcuNIvye5Jhqs3EobRXRJY0wPzvXpdgWlf0pRdsFAY=" originalsrc="http://eprint_fields.pl/" shash="cZTgHdO9V6tjkV7Bvh3YdlVVy7wLboW9jW5t0r6zmsjKv5jhjkFBXH3PDY6ILWJYrpt5JRQ4nfNv4fbDAVTN8MIRtG1Ol2WxT7PrK06hfBMay4h4Lp26TYBEvUWaN6Q6D/KJ6VT578axAdcTelPgGsbxfdAWXb+uvUSbT7C41Dk=" target="_blank" moz-do-not-send="true">eprint_fields.pl</a>
                is when you are likely to hit problems like those you
                mention, as certain aspects of EPrints expect the
                subjects or divisions fields to at least be defined even
                if they are not used.</p>
              <p>I think in this particular (/cgi/oai2) situation, you
                probably needed to make sure you disabled the subjects
                OAI set in cfg/cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Foai.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825757803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N2dbqYdvXK6JSn8Binh4LGVoUHaqRTu5nWD%2Fx3Zq%2B80%3D&amp;reserved=0" originalSrc="http://oai.pl/" shash="H/wSdZloW9BvCJ0lpDabWaZv5noie4pFVDB4iLiOGuoq/SoRT3di7xm9YCKH/6ktTq7D3awYAtii6sQwGEIwe7k1FwYJE2nTy1lw/lM+1XCYujDODeXG9/21Om+NkTGFdh8HRYPbK0/OP6OSxSLXJGi0V3NsQVqYpiJrcnBpbMw=" originalsrc="http://oai.pl/" shash="risJnlsudME5wyhCY4A7NrEW+inoFDZeoWdxZIETqcS8OGodsSqSOoX37x5Gdf2ldC9PB1w5QXhKeWCU6jbETn1+637eR7ER9ggfeW8PVstcUNfqFItJ3aJoX5aV8MlPY3NRLCCyupUEoIxk7OqnUgufFz1G4vRdNZ3fB5M2FkY=" target="_blank" moz-do-not-send="true">oai.pl</a>.&nbsp;
                Unfortunately, there is a rather complex list of config
                changes you need to be sure to make if you want to
                undefine (i.e. comment out / remove) the subjects field
                in
                <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprint_fields.pl%2F&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825767803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=tLyTC80PF9a8ZQK2EtE5gpPcPAnfl8hPxbRNB%2BAn7A0%3D&amp;reserved=0" originalSrc="http://eprint_fields.pl/" shash="GJ/lgUCWSJxEtqd2E30+VfALX0cKOczhKdwB2pgBrh0jZn1G8xjIwSVcv6ZS6OJsWIFBT6wNSTK32Hl5ZR0Md93SoVo+AMvPw+2JLCyaqmk8KZ4Ywf+blVD7vaJimuCDOWGer9xffYer+8HzpjZG6nFtUHOg0N7/1Qr5wb330A0=" originalsrc="http://eprint_fields.pl/" shash="CUxMi0hTRNgBSxo9LnidC55ZgUvjO238ph5LQ/0R4KQeuVO6omMyixY3o80XKj221udfYtxm2vAiHyh074aGMoVTi+3sqRIDzeytLF+2QaU0ChRKEyiY1KSO0RoIhk6V+kt9uQIDOySf0nKwJGERngukoiA7/ZL6fx1kV0kb1So=" target="_blank" moz-do-not-send="true">eprint_fields.pl</a>
                and make sure this does not break anything else.&nbsp; If I
                get the opportunity, I will see if there is a suitable
                place on the wiki to document what this rather complex
                list of config changes is.</p>
              <p>Regards</p>
              <p>David Newman<br>
              </p>
              <div>On 08/04/2021 17:05, James Kerwin via Eprints-tech
                wrote:<br>
              </div>
              <blockquote type="cite">
                <div style="padding-bottom:10px;padding-top:5px">
                  <div style="padding:12px;border:1px solid
rgb(141,57,112);background-color:rgb(247,249,250);color:rgb(141,57,112);font-size:14px;line-height:22px;font-family:Calibri,Arial,Helvetica,sans-serif"><strong>CAUTION:</strong>
                    This e-mail originated outside the University of
                    Southampton.
                  </div>
                </div>
                <div>
                  <div dir="ltr">Hi All,<br>
                    <div><br>
                    </div>
                    <div>Update on this after some mooching around. Our
                      &quot;ListSets&quot; option in OAI2 no longer works and
                      sends me to an error page:</div>
                    <div><br>
                    </div>
                    <div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Fcgi%2Foai2%3Fverb%3DListSets&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825767803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=hWCUQzdgyABpyu9AHXXFdavomyGyGbNTwmhPt6KQekw%3D&amp;reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/cgi/oai2?verb=ListSets" shash="NmY6H+KERCU+aDnNTBadhLRKkojTFo0lwJlPtIUErvl+I+O5ScFUNxboDzrYmDE9i3nIFut5vNEQrEFdJazcFIdpjTjgglKZ1f6BZH7B2qsU9jbDVcKcj5UF/d15GdcCePlZKpvxXSisMZ7lORQ61C5+CWyweZoQWw1EvhIxswo=" originalsrc="https://livrepository.liverpool.ac.uk/cgi/oai2?verb=ListSets" shash="q681jobWv55qUmnIcysph0LR8i9H+k3wNa6Zxst8x5JLpPBB1aM9xrCHQ+TkBXAJq8QRaxeWBJq0idChP/8dI8AXVAOpdjPqz8UYra6sxDMpXtaHKZOPIllRWNhD1c7kLp8cD5NmtCIsdoV1OsAPPF8TUpPuihNdZTVCFf6ZRzA=" target="_blank" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/cgi/oai2?verb=ListSets</a><br>
                    </div>
                    <div><br>
                    </div>
                    <div>When I redid the Divisions/Uni Structure
                      recently in EPrints the Subjects were removed as
                      we haven't used them in years. This caused a
                      couple of issues with the advanced search and some
                      abstract pages. Looking at the ListSets page for
                      another repository, the Subjects are part of this.</div>
                    <div><br>
                    </div>
                    <div>I'm going to attempt to correct it by either
                      altering the ListSets (probably not) or by
                      resurrecting the Subjects. I'll update with any
                      success/failure.</div>
                    <div><br>
                    </div>
                    <div>Hopefully I can prevent other would-be
                      unintentional wreckers following in my footsteps.</div>
                    <div><br>
                    </div>
                    <div>Thanks,</div>
                    <div>James</div>
                  </div>
                  <br>
                  <div class="gmail_quote">
                    <div dir="ltr" class="gmail_attr">On Thu, Apr 8,
                      2021 at 3:58 PM James Kerwin &lt;<a href="mailto:jkerwin2101@gmail.com" target="_blank" moz-do-not-send="true">jkerwin2101@gmail.com</a>&gt;
                      wrote:<br>
                    </div>
                    <blockquote class="gmail_quote" style="margin:0px
                      0px 0px 0.8ex;border-left:1px solid
                      rgb(204,204,204);padding-left:1ex">
                      <div dir="ltr">Hi All,<br>
                        <div><br>
                        </div>
                        <div>Hope everyone is happy and healthy.</div>
                        <div><br>
                        </div>
                        <div>Our repository is harvested by a company
                          named EBSCO. Recently they have started
                          receiving the following warning and failing to
                          harvest:<br>
                          <br>
                          &quot;Harvest has been aborted by an error &quot;Could
                          not harvest from <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Fcgi%2Foai2&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825777798%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=w7%2B%2FQr4NAddoSvq3R8h9EKcZXVna7lrS53g%2Ff1%2FOgNY%3D&amp;reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/cgi/oai2" shash="p8bLQ4VPr1W5XAEGVVEXrE0w1QE8F+YtqdfsBX+Cewb2D2pP4FDxPnmpJ3sCYTodq8Ra0vlXSv5C15xCWHddsvxwjiPtr7XHvtTDtgsodh3ep5BhR87msncCLCPCIhRTLIqvPvnXCaHdaQ+Awf9C1apTijamlVC39HABi+LofYM=" originalsrc="https://livrepository.liverpool.ac.uk/cgi/oai2" shash="JTQwWzpyC6UXPyHnjjqww+pQ4fEK7U1rT2aLrPzAYRBJ8UupHEBq5IPvt82X3k5DDD3aWfHE1o57BPhJlme7+7mQfjF8w72XLXzpjZ4nkJ7g9SngYwuGca5atGGD6OVeroA969JMdabHYgzKNjZqmod0wfgYLCE0RG4xEgxrVuY=" target="_blank" moz-do-not-send="true">
https://livrepository.liverpool.ac.uk/cgi/oai2</a>: The remote server
                          returned an error: (500) Internal Server
                          Error&quot;</div>
                        <div><br>
                        </div>
                        <div>They use this base URL:</div>
                        <div><br>
                        </div>
                        <div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Fcgi%2Foai2&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825777798%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=w7%2B%2FQr4NAddoSvq3R8h9EKcZXVna7lrS53g%2Ff1%2FOgNY%3D&amp;reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/cgi/oai2" shash="p8bLQ4VPr1W5XAEGVVEXrE0w1QE8F+YtqdfsBX+Cewb2D2pP4FDxPnmpJ3sCYTodq8Ra0vlXSv5C15xCWHddsvxwjiPtr7XHvtTDtgsodh3ep5BhR87msncCLCPCIhRTLIqvPvnXCaHdaQ+Awf9C1apTijamlVC39HABi+LofYM=" originalsrc="https://livrepository.liverpool.ac.uk/cgi/oai2" shash="RnsvxcNlQWIUOyCT1ZHuZ/z6CH0X33zXNpP/j7kF6hSMqznON2OG4Y6w087kkSz+14CbFNh3A7X3HNtcJEVK8xdkGI0Qcj7vvZx8e7MAhyM1boN46Kj7ZlkZZ2xduNszpjTB6Ibbh1G25J15DSBRpuLI5JaaSThFJ5fBDi/sZmQ=" target="_blank" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/cgi/oai2</a><br>
                          <br>
                          This whole area is slightly off my radar so I
                          was hoping if there are any common things I
                          could check? Obviously the repository is up
                          and running. I've asked for the dates of the
                          most recent successful harvest and the first
                          failure as well as if it is still happening. I
                          also need to speak with our Computing Services
                          Department to check if the IPs can get through
                          the firewall.</div>
                        <div><br>
                        </div>
                        <div>Is there anything else I can/should check
                          based on all of your collective experience?</div>
                        <div><br>
                        </div>
                        <div>We did recently get a new security
                          certificate, but I can't imagine that is a
                          problem as we do this each year without any
                          issues.</div>
                        <div><br>
                        </div>
                        <div>Thanks,</div>
                        <div>James</div>
                      </div>
                    </blockquote>
                  </div>
                </div>
                <br>
                <fieldset></fieldset>
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              </blockquote>
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                  <tbody>
                    <tr>
                      <td style="width:55px;padding-top:13px"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.avg.com%2Femail-signature%3Futm_medium%3Demail%26utm_source%3Dlink%26utm_campaign%3Dsig-email%26utm_content%3Demailclient&amp;data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cbed1961ce0e04a7a970108d90641c627%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637547701825797785%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=uKmcIN2y46CeiXetWmr8A6XK61yHyF0o5NGpiQrtheo%3D&amp;reserved=0" originalSrc="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" shash="mbpPJko7XYdv2jlAngsi8P8tGRtRu0k5/i+1ryoRRlk7FPhgJac80YyQdHCBXSy0M4x2KsVI9cpPD1SPSwDj8wn0yGowgSvNhST0rGbo1cj3iQL0Ksdo2cNN5CfV4eaZ6SJc8Qg2nL2hjrkyABSj+ISjPCejYUoncMXcsM67yyU=" originalsrc="http://www.avg.com/email-signature?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=emailclient" shash="Bcn3R9ZxsUf6Bmz/31kjehgRfnum+h9bXXC0wDbOrJdx7RE6FfHJUSllXreJbXBglJTw4pRkm1bY18qD/lCki4wU4Lx385R2KQLYdG5aacSPuWMhBprt4wFeOEezXNW2U1u0CowaP+G1QkbKfYtyUIJnpPm+CS1Sklffb+n0158=" target="_blank" moz-do-not-send="true"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png" alt="" style="width: 46px; height: 29px;" moz-do-not-send="true" width="46" height="29"></a></td>
                      <td style="width:470px;padding-top:12px;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.
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                          www.avg.com</a> </td>
                    </tr>
                  </tbody>
                </table>
              </div>
            </div>
          </blockquote>
        </div>
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