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    <p>Hi Alan,</p>
    <p>Items that have never been live should not appear in any sets.&nbsp;
      Even if they do appear in a set, the individual item request
      should return idDoesNotExist if they have never been live.&nbsp; <br>
    </p>
    <p>I was not sure whether Primo periodically proactively checks
      individual items it has imported to see if their metadata / status
      has changed.&nbsp; From what Iain says, this sounds like it is not the
      case.</p>
    <p>Regards</p>
    <p>David Newman<br>
    </p>
    <div class="moz-cite-prefix">On 15/04/2021 16:16, Alan.Stiles via
      Eprints-tech wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:EMEW3|59372fc2b15a1dd5ec3d3a1422cc9fefx3EGIE14eprints-tech-bounces|ecs.soton.ac.uk|B0717178-069D-4502-B159-47427DCF068D@open.ac.uk">
      
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          <strong>CAUTION:</strong> This e-mail originated outside the
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          <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks
              David,<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Unfortunately,
              it looks like historically the destroy option has been
              available to the repository admins alongside the delete
              option, so we have quite a few where that option has been
              taken, though I think mostly they are not records that
              have ever been live, which is probably okay.&nbsp; I have a
              feeling I might be changing the permissions on the destroy
              option in the near future…<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US">I’ll
              check with our folks who deal with Primo as to whether
              they can do anything at their end of things with regards
              to how Primo treats those records (if it even sees them –
              it might not see the destroyed record if it’s harvesting a
              specific set).<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Alan<o:p></o:p></span></p>
          <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
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            <p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">&lt;eprints-tech-bounces@ecs.soton.ac.uk&gt;</a>
                on behalf of <a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&quot;eprints-tech@ecs.soton.ac.uk&quot;</a>
                <a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&lt;eprints-tech@ecs.soton.ac.uk&gt;</a><br>
                <b>Reply to: </b><a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&quot;eprints-tech@ecs.soton.ac.uk&quot;</a>
                <a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&lt;eprints-tech@ecs.soton.ac.uk&gt;</a>, David R Newman
                <a class="moz-txt-link-rfc2396E" href="mailto:drn@ecs.soton.ac.uk">&lt;drn@ecs.soton.ac.uk&gt;</a><br>
                <b>Date: </b>Thursday, 15 April 2021 at 16:04<br>
                <b>To: </b><a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&quot;eprints-tech@ecs.soton.ac.uk&quot;</a>
                <a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk">&lt;eprints-tech@ecs.soton.ac.uk&gt;</a>, &quot;Alan. Stiles&quot;
                <a class="moz-txt-link-rfc2396E" href="mailto:alan.stiles@open.ac.uk">&lt;alan.stiles@open.ac.uk&gt;</a><br>
                <b>Subject: </b>Re: [EP-tech] OAI2 deleted vs destroyed
                records<o:p></o:p></span></p>
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            <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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            <p style="background:#FFFFCC;border:none;padding:0cm"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">CAUTION:
                This mail comes from outside the University. Please
                consider this before opening attachments, clicking
                links, or acting on the content.
              </span><span style="font-family:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p>
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          <div>
            <p>Hi Alan,<o:p></o:p></p>
            <p>If previously live records have been completely removed
              rather than retired then you can expect bad things to
              happen.&nbsp; If there is a specific privacy issue that means
              the record cannot even been retained in a restricted form
              (retired), then removing may be the only option.&nbsp; However,
              the need for this should be vanishingly small and
              therefore issues like you describe with Primo should be
              few a far between and may require manual intervention.<o:p></o:p></p>
            <p>The error code idDoesNotExist is deliberately returned by
              EPrints OAI interface when a record is removed, as in
              effect the record never existed.&nbsp; All I can suggest is
              that Primo should treat getting back idDoesNotExist the
              same as getting back an item that is marked as deleted.&nbsp;
              Obviously, you may want to be a bit more careful about
              what to do when getting back idDoesNotExist, in case there
              is some error in the request that mangles the ID so it
              cannot be found.&nbsp; I have no idea how Primo could be
              configured to do this but as far as I can tell EPrints is
              behaving as it should; reporting completely removed items
              as not existing whereas retired items are reported as
              'Deleted'.<o:p></o:p></p>
            <p>Regards<o:p></o:p></p>
            <p>David Newman<o:p></o:p></p>
            <p>On 15/04/2021 15:27, Alan.Stiles via Eprints-tech wrote:<o:p></o:p></p>
            <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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                  <p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:&quot;Calibri&quot;,sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;color:#8D3970"> This
                      e-mail originated outside the University of
                      Southampton. <o:p></o:p></span></p>
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                  <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2">
                    <p class="MsoNormal">Hi all,<o:p></o:p></p>
                    <p class="MsoNormal">I feel like there was a
                      discussion about this here a year or two ago but I
                      can’t find it now.<o:p></o:p></p>
                    <p class="MsoNormal">&nbsp;<o:p></o:p></p>
                    <p class="MsoNormal">Records in our repository that
                      get flagged as deleted show up in the OAI feed as
                      ‘Deleted’, but records that get completely removed
                      (destroyed) show up as error code
                      ‘idDoesNotExist’.<o:p></o:p></p>
                    <p class="MsoNormal">&nbsp;<o:p></o:p></p>
                    <p class="MsoNormal">It appears that Primo (our
                      library search product) isn’t doing anything about
                      updating records from the feed (configured within
                      Primo to explicitly harvest our repository), at
                      least where it’s getting the error response.<o:p></o:p></p>
                    <p class="MsoNormal">&nbsp;<o:p></o:p></p>
                    <p class="MsoNormal">Any clues as to whether this is
                      a Primo problem or my problem to sort out?<o:p></o:p></p>
                    <p class="MsoNormal">&nbsp;<o:p></o:p></p>
                    <p class="MsoNormal">Cheers,<o:p></o:p></p>
                    <p class="MsoNormal">Alan<o:p></o:p></p>
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              <p class="MsoNormal"><br>
                <br>
                <o:p></o:p></p>
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