<html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
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<body>
<p>Hi James,</p>
<p>Something being under embargo is likely to redirect you to HTTPS
as you need to login or be logged in to access the document. So
that probably is why you can download the .docx and not the .doc.</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<div class="moz-cite-prefix">On 05/01/2021 12:47, James Kerwin via
Eprints-tech wrote:<br>
</div>
<blockquote type="cite" cite="mid:EMEW3|f46a5ead00b841f4dcda219a550c08aax04Clm14eprints-tech-bounces|ecs.soton.ac.uk|CAKkNZ9BTmXRP-XBO6VVVT9=4eNR0tKPXkoyF+oa=DRkbWc1+mg@mail.gmail.com">
<div style="padding-bottom: 10px; padding-top: 5px;">
<div style="padding:12px; border:1px solid #8D3970;
background-color:#F7F9FA; color:#8D3970; font-size:14px;
line-height:22px; font-family: Calibri, Arial, Helvetica,
sans-serif;">
<strong>CAUTION:</strong> This e-mail originated outside the
University of Southampton.
</div>
</div>
<div>
<div dir="ltr">Okay so a small update. Sorry for bombarding the
list with this, but it's plausible that others may discover
they have the same nasty problem and my step-by-step
blundering through the repo config might be useful for a
change.
<div><br>
</div>
<div>The "test" word document doesn't download from Elements
(the eprint record I included above somewhere) but another
one now does! So I THINK I'm almost there with this issue.</div>
<div><br>
</div>
<div>The only difference between the two is one is .doc (won't
download) and the other is.docx (will download) which I
don't think should be the cause of it. The docx is under
embargo while the other is not, which is going to be my next
thing to investigate.</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Jan 5, 2021 at 12:14
PM James Kerwin via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk" moz-do-not-send="true">eprints-tech@ecs.soton.ac.uk</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
<div>
<div style="padding-bottom:10px;padding-top:5px">
<div style="padding:12px;border:1px solid
rgb(141,57,112);background-color:rgb(247,249,250);color:rgb(141,57,112);font-size:14px;line-height:22px;font-family:Calibri,Arial,Helvetica,sans-serif"><strong>CAUTION:</strong>
This e-mail originated outside the University of
Southampton.
</div>
</div>
<div>
<div dir="ltr">Hi John,
<div><br>
</div>
<div>I am glad you sent this because I don't have a <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F20_baseurls.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159681728%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aWTbzii3a8R65S%2BJbPHHAcJsDfCsCsQpVmxZXOXPcuY%3D&reserved=0" originalSrc="http://20_baseurls.pl/" shash="KY/eRioaR65sWCLC/jVRivz/SRCL8LtqofpcgXscKh0UEP1Cvx4Lt1zKLsMa1DkwPiySuod2hhpU0hFa2J6nXU4Z2c28HGQlfJ2oqkyuahJkaOROdDwQq/bI33e8Hh5eLf6TuQT34+KYrKwIvHiF1jAs0ZVWmrVNYvq7N+lkJOg=" originalsrc="http://20_baseurls.pl/" shash="HQb0Q+Zlui0Dzxu/8flzKvG7PY8TpKhxiqn5oR7J42y0VxU1T9P8qV7tV0qhoqv0P3BpkTk1cphgbvXaIQvTgC9EuvR00BPwxb1jLO3WWAzxcTM3ZrgyEHNpGf2j7h9HtJ17OdKoQaQR5XdUGrNUAE83KKW4rrTJ0zaJszOlaWw=" target="_blank" moz-do-not-send="true">
20_baseurls.pl</a> in my archive config, but after
you mentioned it I've just discovered it exists in
the default cfg. Pretty sure mine is the old version
as it checks for host first and if that isn't set
looks for securehost.</div>
<div><br>
</div>
<div>In an act of desperate experimentation, before
discovering this baseurls file, I commented out:</div>
<div><br>
</div>
<div>#$c->{host} = '<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flivrepository.liverpool.ac.uk%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159691682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=X1%2BK7lvtxSBvg5Uqx5YVlLaeSh088H4YhE0ycjw2Yac%3D&reserved=0" originalSrc="http://livrepository.liverpool.ac.uk/" shash="zkYB24SR2uLn1RGSRzcmzlQcQN8rqQvJVNhl9k5WlpEjrciuwxNN+L4KUHSbugRpg4PRh3YKME624EVYbtthCvhYhzY9xU1sPj2zBe6NttAGHbq6XnJGrvcEBgXsRqCVE17GVCAv15ld441LHC/soGmmfjFCOetIFEGYrUgvecU=" originalsrc="http://livrepository.liverpool.ac.uk/" shash="RxfPA0Z3M68IWH25lYm0GCnXMr0cxvVPq50SU/3l7uAa0l0CdpldugpW8PjNdDWnGim/FIsum1WZv/c0b4WSRZiHp3LovevMfs+JxfsAW9xbL0EFuJIZFmu1iNRWMoW3H6Xr3leYGJ/5MxM4SgNf8wV8W7mUoYZwD5ERb6JYM5Q=" target="_blank" moz-do-not-send="true">livrepository.liverpool.ac.uk</a>';<br>
#$c->{port} = 80;<br>
</div>
<div><br>
</div>
<div>This DOES give me a https in the elements file
link where it previously gave me http. I assumed
this would fix it, but it hasn't! I click and see
this text in my browser:</div>
<div><br>
</div>
<blockquote style="margin:0px 0px 0px
40px;border:none;padding:0px">
<div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Felements.liverpool.ac.uk%2Frepository.html%3Fcom%3Dget-file%26publication-id%3D247357%26rfid%3Dhttps%253A%252F%252Flivrepository.liverpool.ac.uk%252Frt4eprints%252Ffile%252F149146%252FC__Users_fjones_Desktop_RESEARCH%2525202017_Catullus%252527%252520libellus%25253B%252520Paideia%2525202018.doc&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159691682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cc8kC0ZiD3vx6IuLFNZEnhOK1gMHdnwdiYywxe9qCUM%3D&reserved=0" originalSrc="https://elements.liverpool.ac.uk/repository.html?com=get-file&publication-id=247357&rfid=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Frt4eprints%2Ffile%2F149146%2FC__Users_fjones_Desktop_RESEARCH%25202017_Catullus%2527%2520libellus%253B%2520Paideia%25202018.doc" shash="WGVC05D7UK+LSpKE/OCOdIVydqe8PnssZz2M3B/ps2j5dT/LqVl6KEywfzsOyOvD5tpd63VFihvHju6KnRcRoYmNuIHcaUIoeEvXQx43AWtKFYwUjYGSi331D9kNjTthCKYTUl7EYfk/KSYt7jqMD2UwN6/SXASgGfFC3Ym8wkQ=" originalsrc="https://elements.liverpool.ac.uk/repository.html?com=get-file&publication-id=247357&rfid=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Frt4eprints%2Ffile%2F149146%2FC__Users_fjones_Desktop_RESEARCH%25202017_Catullus%2527%2520libellus%253B%2520Paideia%25202018.doc" shash="hAwpiHcipdgjeaMlrn6kVfBoiPJRU767wzCdsunBtGs5tWwIHfxUr9JHpFVA7aGjAR5ONBMdApz0X4D5j1Fansi5PMiD2Lx8ABofET/6nNpK9HxVBP8tGWFXam4shkhbj+IH32IOIzWzWEsnVU01pkwROpYxldleb0BQT90CEY8=" target="_blank" moz-do-not-send="true">https://elements.liverpool.ac.uk/repository.html?com=get-file&publication-id=247357&rfid=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Frt4eprints%2Ffile%2F149146%2FC__Users_fjones_Desktop_RESEARCH%25202017_Catullus%2527%2520libellus%253B%2520Paideia%25202018.doc</a></div>
<div><br>
</div>
</blockquote>
I'm at a little bit of a loss now that hasn't fixed
it.This time I have no console clues to go on either.
I've checked the RT1 settings in Elements and
(surprisingly) wherever they mention the repo url it's
already https.
<div><br>
</div>
<div>I shall keep thinking thoughts and hopefully a
solution will magically present itself.</div>
<div><br>
</div>
<div>Thanks,</div>
<div>James</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Jan 5, 2021
at 11:31 AM John Salter <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank" moz-do-not-send="true">J.Salter@leeds.ac.uk</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px
0px 0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
<div lang="EN-GB">
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi
James,</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">For
the 'doesn't resolve the access via
Elements' aspect - is the URL in Elements
http (rather than https)?</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">The
data that Elements collects for a
publication comes from e.g.
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2Frt4eprints%2Fpublication%2F%255bSYMPLECTIC%2520PID%255d&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159701638%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Kan4DRiMly0UDCnPsz92CRy4b9sFm%2B3%2FaNZClM2AZoY%3D&reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/rt4eprints/publication/%5bSYMPLECTIC%20PID%5d" shash="VqhXqXB3SJqc/PRhzr4n5vG+OcAUWbsrKe31SRkSvHt3pIJxrxXrG1Qbn9DXTc7N7sasMiDhcu2QDUmCtOU/QZ0WeMd5qjsjPgaOyCJ2t3tKAdh3AZEI1KlBuW4Cs0OXpgwZFGP0BA+Qp7M8OayAuZ7xvEJ8ZWpQ3td1wrggfO8=" originalsrc="https://livrepository.liverpool.ac.uk/rt4eprints/publication/%5bSYMPLECTIC%20PID%5d" shash="Fuy2tNtBekWnz/vCBQTgMbMVif4CqY19v/Q19uKjb1zci/YY+0RjxWtku3D4QnZNoA9Y2WJg92UjOqWblNEqI3eJhQz0sgOfeSuT5J8k46XjN0T+j2wQiYYznGPzxI4AAINTB1wFG+VxMETk9Wd4IPI9QXFzJftlP03dGsidAA8=" target="_blank" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/rt4eprints/publication/[SYMPLECTIC
PID]</a> </p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">That
file is compiled via
Symplectic::Atom::AtomSerialiser - and (via
a few layers) ends up calling
$document->get_url().</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">If
the links in the Symp Atom representation
are currently http, then I think you'll need
to make EPrints create https URLs by
default.
</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">You
might want protocol-less URLs in the user
interface, but I'm not sure whether they
would confuse any processing at the
Symplectic end of things - so you probably
need to make your base URL default to https.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Somewhere
between
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F10_core.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159701638%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=q2w7EhbQK44KhwkRYCIELSYtLRBVRYeutm6MbV45cFw%3D&reserved=0" originalSrc="http://10_core.pl/" shash="vdNYkn8F0gU0pvEh6og36sulLOA0LMbmIfM8yZfdr4eNBZuv/uUC/tWrMoKjQcBN1vphcroFKyXKDifTKxEIuvR250xUqMqHajnxtt1oTJKQ5taiZs2K8JSqmS3+22HesU5UDGYHmuU1v33c2PXgVU5jJNKeBkI21N6PX+fKXwI=" originalsrc="http://10_core.pl/" shash="b4XH1VAnglEZQcTVdovu3cWYoWIrI6L4ilLad4Prp/PY/L4rrJGL374btxtTMBWe1oQmH8VnvMEkSMYskcgMvW/n1GozQB59dnRdhEb4krE9EcYUVc2o/oTh4naPgGKLAVcHAxEuxk7p5yfLRDtxf25Stu0KuYCSoT+f7w9jM8s=" target="_blank" moz-do-not-send="true">
10_core.pl</a> and <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F20_baseurls.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159711596%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uTgRktW07o6MsRC41cPGRHUDoFdHewUqYTyd2ey9kZY%3D&reserved=0" originalSrc="http://20_baseurls.pl/" shash="GySpvZYg6M1bEazTm/+gnZeeJzdDm6JRHc2DStw6dfRS73opxC+3MQUACD/lvINnkLOLopkPfDvnWGhtK+JRi8Q1jfAeHCtcvvIhHfSifPlk920jPPOea0isk8IP8UVfMb2/CKW1xVYmBe563jE21QswP6uN3cxuZ+pqR0AiT0c=" originalsrc="http://20_baseurls.pl/" shash="OK/49ELb1Sdq7Uzt8ge57BYSM/xa8mIOP84D/zP0d2gimd6CJwqrbTsLij2I5CEivhIcGtujOTewc0tmHph0c9rPXABwDzs92j8ox466NbvhgIYscXHYUgf3vMX3EAq0RzetLFOxYtf1U7PrY+w5KpbLivfYlfzkKRejh+LUfmw=" target="_blank" moz-do-not-send="true">
20_baseurls.pl</a> you can make it default
to https.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It
might be worth comparing your live version
of this
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Feprints%2Feprints%2Fblob%2F3.3%2Flib%2Fdefaultcfg%2Fcfg.d%2F20_baseurls.pl&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159711596%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DWgPKVSnTDXu%2BDrBIAdC5zcdUWvAUZxYV1SgDYyahcI%3D&reserved=0" originalSrc="https://github.com/eprints/eprints/blob/3.3/lib/defaultcfg/cfg.d/20_baseurls.pl" shash="KWGNBGUKQTSaUS1Po3cRk3v0FALV9mU2MmANGzq+tqmaFrpifV3goRnlMCTZ9xzkY+xN6qKSa6VTvvxWjsfRC+LYdNwC8VPufkNLcN/OR5NFseRWqF79tPxfoIAygloLQwI013WC7bTTo23Msi0rqjgTMMlBFFhcO+62gV8CsYI=" originalsrc="https://github.com/eprints/eprints/blob/3.3/lib/defaultcfg/cfg.d/20_baseurls.pl" shash="vyt1DpwEm7EsMogd1JwLp06KmV7nzahVw21MEKWEu5p0T1o2JcPyNUCfYvqkYDhq1o30JkTZTZIUP/1uXm+/grQvLo+mLQlarw97mzztB0hi0HSff0KisdptqEuDzbFyr6ddy81Gv7MZ/D/IbawaWTOV5vC4w/LheQfPGjewW3o=" target="_blank" moz-do-not-send="true">
https://github.com/eprints/eprints/blob/3.3/lib/defaultcfg/cfg.d/20_baseurls.pl</a>
file to that one.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It
was updated to prefer https a few years ago,
but as the file gets copied into your repo
config it may well be that you've got an
older version that prefers http.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Cheers,</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">John</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt
solid rgb(225,225,225);padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech-bounces@ecs.soton.ac.uk</a>
[mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>James Kerwin via
Eprints-tech<br>
<b>Sent:</b> 05 January 2021 09:32<br>
<b>To:</b> <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> Re: [EP-tech] Word
Documents won't download</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div style="border:1pt solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail originated outside the
University of Southampton. </span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Apologies, the link
with the solution for the front-end is
this one:
</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgist.github.com%2Fjacobovidal%2Fef5015e4e05905c6ec684425cf30bc9b&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159721550%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mu4U0m4In%2FBVPMiLl9%2FeqxKlm9X0L6VOQAwDOHEJubs%3D&reserved=0" originalSrc="https://gist.github.com/jacobovidal/ef5015e4e05905c6ec684425cf30bc9b" shash="kzkCJqG+W+n1YZthL8q+YmgJ1m/DiHnEE90lHuXxsh2XmXTsT3HF+O7lunDlc4aRC4glJlu2pfl7wsdOlgjmzMRk95793AQAEcHeHs3tCXpVWQynKUKkrYOSQkawk6Hnh7T9FAK5Ta8ggDjzZPDFQGrWLRFhRObCtK0k00oMkR8=" originalsrc="https://gist.github.com/jacobovidal/ef5015e4e05905c6ec684425cf30bc9b" shash="qYecAqxmAgKEeN+TvvZH2qBJDwA/7SSa3/LcfJoRkEH290OGNFwT+sCe36DaFqeXXMAukudgL0uMnre/cchWSC12EgdHOyc9YAavqSiaDQZl+WMaBsOmHKMcDEd2+uzeCM1ar7ZMTE1WEcQAaKcvuYeeLvaZmPFbQTj62qoz/wM=" target="_blank" moz-do-not-send="true">https://gist.github.com/jacobovidal/ef5015e4e05905c6ec684425cf30bc9b</a></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">The stack overflow
one is related (I currently have so many
tabs open, hence the confusion).</p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal">On Tue, Jan 5, 2021
at 9:12 AM James Kerwin via Eprints-tech
<<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech@ecs.soton.ac.uk</a>>
wrote:</p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt
solid rgb(204,204,204);padding:0cm 0cm 0cm
6pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<div style="border:1pt solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail originated outside
the University of Southampton. </span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Morning all, </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Don, John and
David; thank you so much for
setting me on the right path. I
had zero chance of sorting this
out without your help.
Especially since I forgot that
the console existed in Chrome...</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">I read this
blog post that explains my
repo-woes:</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<blockquote style="margin-left:30pt;margin-right:0cm">
<div>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fblog.chromium.org%2F2020%2F02%2Fprotecting-users-from-insecure.html&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159721550%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xwOAEa2n2x0HAK2F9tezp5M686i9lfTXp38bTA%2BQcxI%3D&reserved=0" originalSrc="https://blog.chromium.org/2020/02/protecting-users-from-insecure.html" shash="u2++gboSzKzyeYXzFQnL8b90KxYqtjOoWWDUW5SzkoVewsZRDC5Q4KS9TE+/5QADqzkCst4Yk48VefImFLpBDSs56Gicfh/gkZcJKYESONm4LfGBNdrNfsLGAOJFv07tTl3alPIMqeq6wKyRmiGbwkD34JUKw81kFqmDcS0RNvo=" originalsrc="https://blog.chromium.org/2020/02/protecting-users-from-insecure.html" shash="lniDGq5177QOS+KyI0K4iG2BiWXce0NWMBi/BMRxcjA+9hbl5i3J12PlVWBnSguVSWHvNKnNJGAmFu6OF12Ap1R9aqItfN7jpDl2fsl2x6hvVkLtLn+JwBeLIGe/dgebyjI1+wq532r9kNJ6/Qu2e71CGi9UETHeH/aqEeAngp4=" target="_blank" moz-do-not-send="true">https://blog.chromium.org/2020/02/protecting-users-from-insecure.html</a></p>
</div>
</blockquote>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">I found this
"solution" that appears to work
on the repository side of
things:</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<blockquote style="margin-left:30pt;margin-right:0cm">
<div>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstackoverflow.com%2Fquestions%2F32650396%2Fmixed-content-insecure-content-ssl&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159731496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bdl2jmbhoPLUgRf76gzNe9QF5I5L63bhqFfDrx8%2BJRg%3D&reserved=0" originalSrc="https://stackoverflow.com/questions/32650396/mixed-content-insecure-content-ssl" shash="Ht+r1z0oM+5ADIgmA/ZbaSb6LBLqBpsc9N+wEZJ0VuOxbgrz4WIjQIQ9SZn1WwuV3ZC5hQCv1lkwkvbtwPQT7nd4csPtRFqE+xsINd89I6ZOvgWpc6XCelRVEMZPUSJ7R5C6Q01qnDQOSJCtgemj3RLFgGwTPP9RiDc7E3WOH98=" originalsrc="https://stackoverflow.com/questions/32650396/mixed-content-insecure-content-ssl" shash="efhSauNxI9OjOe8iy5+vSLtFpWG7OEYegyJKDznpacUu3nCFWFqlOOWy6UTqariwL+8a4PaiedNouwDNkmqKjftnlY4aqLGzqNeD5nEZqHL1ScV5QOeIrrrQ5P0Pp88QhHUYTHWNYpcXOAqw0SebKjjb0rBOdNYiPnDzioQXraE=" target="_blank" moz-do-not-send="true">https://stackoverflow.com/questions/32650396/mixed-content-insecure-content-ssl</a></p>
</div>
</blockquote>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">I've so far
opted for the addition of the
meta tag in
../cfg/templates/default.xml:</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<blockquote style="margin-left:30pt;margin-right:0cm">
<div>
<p class="MsoNormal">meta
http-equiv="Content-Security-Policy"
content="upgrade-insecure-requests"</p>
</div>
</blockquote>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">I appreciate
this isn't the BEST solution,
but it's the most immediate one
that gets some people off my
back until I can implement a
proper one. It does not solve
the issue of accessing the file
via Elements, which is what I
expected.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">It was one of
my predecessors or CSD that set
up HTTPS in our repository and
it hasn't been done in the
standard "EPrints way". I
thought it worked well by
redirecting people to HTTPS. I
had previously tried replicating
this set-up in our data
repository, but I'm glad I
didn't now. The data repo
doesn't go to https until
logging in and it often
generates emails from users
along the lines of "your website
isn't secure!".</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Anyway, thank
you once more for the help and
advice. I will update you all on
how I get on.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Thanks,</p>
</div>
<div>
<p class="MsoNormal">James</p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal">On Mon, Jan
4, 2021 at 10:25 PM David R
Newman <<a href="mailto:drn@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">drn@ecs.soton.ac.uk</a>>
wrote:</p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt
solid rgb(204,204,204);padding:0cm
0cm 0cm
6pt;margin-left:4.8pt;margin-right:0cm">
<div>
<p>Hi John,</p>
<p>I have just tested you config
change but it does not seem to
work on the abstract page of
the repository I have been
testing on. My recommendation
would be to set the following
config option at the end of
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F10_core.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159731496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uDtkxjQ2qfWu0RvOblpGwiPlkPYO2TxXFg0F7KuT7Cs%3D&reserved=0" originalSrc="http://10_core.pl/" shash="fXGjmR3RFOeliJrh4sYwFhQRWclAMI7l7/qRnsxV5SOY/x/NQ7X1s4lLKqhR8p7Rilfyld1xZd26q1ARJxmP6AJUn8oLhb+uczMeiWB7518O4r+qjRXp4NU14cW3Zj5gCf/SNJesW/+1WOkkri9T6RKoHzr69XI/MTncjdgFB4A=" originalsrc="http://10_core.pl/" shash="pNjdEN6Py6pbfLg0HZKjAXHa4pqmR0LlUQ6JEHIzRDBhtoAZ2sXpZMkbxQlox2Xbc2DCK4e2C74OvLwE4m0Ct6HA9f84DmjyNQk3c+6s4nME5fYrl4e9Q5svLXk56e5oTi0TZ7SsLYMUQq75pfe+FifAV1aRmjH02B0Gs6HF9x4=" target="_blank" moz-do-not-send="true">
10_core.pl</a> to make the
URLs protocol-relative:</p>
<p>$c->{http_url} = '//' .
$c->{host} . '/';</p>
<p>$c->{http_cgiurl} = '//' .
$c->{host} . '/cgi/';</p>
<p>This sets a protocol relative
URL rather than an http one.
You could alternativerly set
to 'https://' . $c->{host}
. '/'; to just make all URLs
https. If you only set to the
protocol-relative option then
there is a minor issue that
the EPrint::View page for live
items with be display the URL
as //HOSTNAME/12345/ rather
than <a href="https://HOSTNAME/12345/" target="_blank" moz-do-not-send="true">
https://HOSTNAME/12345/</a>
which may be confusing to some
users as they would expect it
to start http or https. Also
default abstract/summary pages
will display the URI as
protocol-relative at the end
of the summary table. These
are issues I have been trying
to address for adding robust
protocol-relative URL support
to EPrints 3.4.3.</p>
<p>The motivation to switch to
procotol-relative URLs is that
it saves a wholesale switch
from http to https URLs with
redirects that I have noted
often causes a dip in
Google-indexing and download
stats for up to a month or
so. An explanation about why
this happens can be found at:</p>
<p><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSimplified_HTTPS_Configuration%23Issues_and_Troubleshooting&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159731496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3D4%2FEn9BfiZb6s2UAwio%2FaNT2guNrsEqZ%2FRLxQMx7B8%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#Issues_and_Troubleshooting" shash="Sra0XH/BT8Air0H6agQzvSfqydRZDEZAXoUCAESgky2uk0fg4OHLL2HIlqCI073NvtsbeKtEGCUeLyPRVfM/crRaPTr0bw1J1rx6YFkb5yAPEgvB5E0hfrLwg80T5W6zqVDfRQ29/bha/oYZ/Rk9QoXBCkNvsBtr0KGwsPToz+I=" originalsrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#Issues_and_Troubleshooting" shash="sLcmiDL48/rGkRLsGPRtetWO4biJwgBHNbiYMXV9MrVo1QYdv7Obf9xUNK4OM1v82RPCkQIF53zwreo67h+hxT1JF3Xo6L3Ig0gEY3saXuBi4mCW2QcJyWpx3XexMU0a6AolcjwkrXeDFg9r800Ji2sOSsbQ6nNk39WsrJGyYG0=" target="_blank" moz-do-not-send="true">https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#Issues_and_Troubleshooting</a>
</p>
<p>I don't think using https in
the http_url configuration
option will affect the
download stats that much, as
it won't lead to and http to
https redirect that is the
predominant factor in lowering
download stats. It will
however, change the URIs for
eprint items, which may have
an affect on Google indexing.
However, this is very much
dependent on how Google seeks
out the URLs to be indexed,
which is multivarious.</p>
<p>Regards</p>
<p>David Newman</p>
<div>
<p class="MsoNormal">On
04/01/2021 18:02, John
Salter wrote:</p>
</div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div>
<div style="border:1pt solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail originated
outside the University
of Southampton. </span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I've
just re-checked my
config files.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">For
3.3.x, if you include
(in e.g.
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F10_core.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159741465%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=q7rxJ7Mr83TbLPgpmwdhB0LyrAn8tB9CjZoe6ZVaD4M%3D&reserved=0" originalSrc="http://10_core.pl/" shash="RuG5D8iOaqAb37ejF5sLp3nyeyq7AXUDfqtxzGA4/nmcryn14hOdy9Mp4hawiyq04J8x63Y+hv/C00g7CcsGQtrkGNfN8xhrUU1AuDaJD1qsuyXP/QSMN3iCcheC6d+qWDlPU3fWZ273LOw0KTaubm1No15YV+HFuNLvc7gLUOg=" originalsrc="http://10_core.pl/" shash="i263ngAzjMOiwdvXVqA5EVekQVxDtRARGlt9v3Px/i5kaCLbDrPhFUJ98whbf/GqZiRl4wl9F6toqyLzWciQ3I9J+5cAQMU4l1PSI6OHvRY5PNaLq4TZERE3M/B8exUCxBpxlhQAn8+VjNXgFV4TpfbMRpn+jvZP8/7lIFIROWU=" target="_blank" moz-do-not-send="true">
10_core.pl</a>):</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">
$c->{http_root} =
undef;</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It
will make
thumbnails/download
links relative rather
than absolute.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I
think there was more
to it that that though
- if you're creating
downloadable content
(e.g. coversheets) ,
you want it to render
the full links (using
with https by defult).</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Cheers,</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">John</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt
solid
rgb(225,225,225);padding:3pt
0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech-bounces@ecs.soton.ac.uk</a> [<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>David
R Newman via
Eprints-tech<br>
<b>Sent:</b> 04
January 2021 17:44<br>
<b>To:</b> John
Salter <a href="mailto:J.Salter@leeds.ac.uk" target="_blank" moz-do-not-send="true"><J.Salter@leeds.ac.uk></a>;
<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech@ecs.soton.ac.uk</a>; James Kerwin
<a href="mailto:jkerwin2101@gmail.com" target="_blank" moz-do-not-send="true"><jkerwin2101@gmail.com></a><br>
<b>Subject:</b>
Re: [EP-tech] Word
Documents won't
download</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p>Hi all,</p>
<p>So, the problem is the
URL generated by EPrints
compiled XML's
cite:linkhere which uses
http rather than https.
The suggestion John's
makes about
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSimplified_HTTPS_Configuration%23HTTPS_Only&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159741465%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=X91SN3PaLPQXNWMzZc%2BBf2%2B4jIzW7Wv%2FFS7cjvByuQo%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="mKDy+L9osiVwZFSmi5DDzBhV+lvzL35/JihHn+fbplFVJ/30aGR36G9OlzpL1pWFfIENEhhw3nHRc9YEYolQNGXTCZki8H0OdAuJEgWr62N+a1uRK9675jgtzjgRLKYQCrLgBG4WZuKEJgVrddupXvGtNxUn1sbhCr90kjrDMTM=" originalsrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="qX6wBnq4KS4/zorUhn3EARkarVK/CIpHntrOyp7lVWZhGv9Za6uPtC85Vi4vjZq4virh7DZCcSRJu2hw3wAiT/ymPeLGh7VwMb2wcEnF5HJG8lu8TPe/bKBTfrW8R8jInphrTH24aV0xtT81BwQ6AuXOsDFtMgwUnwL5XmH6KNI=" target="_blank" moz-do-not-send="true">
https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only</a>
will only work if you
are running EPrints
3.4.1+, which I can see
that you are not.
</p>
<p>One of the features I
have been working on for
3.4.3 is protocol
relative URLs which
should help deal with
these issues. If you
are still running 3.3.x
fixing these sort of
problems with be
tricky. I think you
need to look at the
various document
citations and possible <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprint_render.pl%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159751423%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yP4Wy5L8ygWuQs%2BIMpngU%2BTsD%2B%2FvqV5zhG5ligCCeTE%3D&reserved=0" originalSrc="http://eprint_render.pl/" shash="H8cFVdqEikGjb7bonv8I0+seOOdAj/ZsfnWONNDWre6oGTiQDIxrKCRSxDMPj7JeWwxunexw+aQyfQGkdM7wGo17zHeY7SsO7fItSLKn3PAnLtWALH/ytVZ2k7YLod84lkC+Kw/wB8nF4WimIa8Uolq+pGnIkWQFiIi9sOnY81A=" originalsrc="http://eprint_render.pl/" shash="xor/giBVXJWNRdFxvK+t0obF48NBQsE+w+hZMTzNnAmT5PW5b0dOjQGFajG1/tn7yaKaP3kQMq96mIkvANnPiEg/T1nzrravEaLsVByZ8t9AsXmBWDO1lbIIDWby2OPBgAB4De8oNLWEc0yE1eeHd7ImjWMLqgYrXKoNwh8gvu4=" target="_blank" moz-do-not-send="true">
eprint_render.pl</a>
and replace the http
URLs with https URLs.
In some cases the http
URL will come from the
<cite:linkshere>,
which you will probably
need to hack with a fix
like:</p>
<p><a
href="{$config{https_url}}/{eprintid}/{pos}/{main}">
</p>
<p>and
</cite:linkhere>
with </a></p>
<p>Hope this helps</p>
<p>David Newman</p>
<div>
<p class="MsoNormal">On
04/01/2021 17:20, John
Salter wrote:</p>
</div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div>
<div style="border:1pt
solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail
originated
outside the
University of
Southampton. </span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">>
I was just about
to chime in that
the document URL
is rendered with
http - but you're
redirecting to
https - so some
part of Chrome's
302 handing is
possibly confusing
things…</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">To
flesh that out a
bit more:</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">White
Rose is currently
still available
over http and
https. Document
links are relative
- so match the
protocol you're
visiting the site
from.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">For
LivRepo, it looks
like you're using
an HSTS setup so
requests to
http:// are
redirected to
https:// (via a
307 response).</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">If
you update the
download URL to
use https (via
Chrome Console /
Inspect), it
downloads fine.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">To
fix this in
EPrints,
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSimplified_HTTPS_Configuration%23HTTPS_Only&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159751423%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Umz%2FlLC%2Ft8jrxfH8txUVPVLWPh%2B3mU7roKRNofbl4kg%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="qilHWVgcR3hUQ4DkqID+oZeNdkvtbiYytNNyZWrqtEswFxvHB7MjyhOojKq0pTwLkm9t20TjAkk42Wi2PzlFI3rDE1CyuavAHo/o6NpBQdTZeATyE0dV9XaXlwgoCoF44w1DBSJ2/F9mVSRBE5ptU5xpVpUSw6yTeL5MALv++C4=" originalsrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="UO+SiUkeFbvBQtLyJi1UsjewJKqHQ/5enxV54Yn2fZhndIxDgCJmz8FGV9Kanqywa3yY+uPajP4gyH5xl9KzF2LLwVxI/xFIWqRn+4eEW8haf4rJ+p15VK7dMfrXKxAgQtyduFxYSk/d34acaGyOXx2UZbZ/Nl7qBV4YbIlIb1M=" target="_blank" moz-do-not-send="true">
https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only</a>
- setting 'host'
to undef is the
key - although
test this
thoroughly first -
can't remember if
there's any
related 'fun' with
Symplectic
connector if you
do this (I don't
think there is…).</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Cheers,</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">John</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt
solid
rgb(225,225,225);padding:3pt
0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif" lang="EN-US">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf
Of </b>David
R Newman via
Eprints-tech<br>
<b>Sent:</b>
04 January
2021 17:02<br>
<b>To:</b>
James Kerwin <a href="mailto:jkerwin2101@gmail.com" target="_blank" moz-do-not-send="true"><jkerwin2101@gmail.com></a><br>
<b>Cc:</b> <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b>
Re: [EP-tech]
Word Documents
won't download</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p>Hi James,</p>
<p>You should note
that the whiterose
URL is http rather
than https. I have
tested (on Chrome)
the same URL I was
testing before but
with http rather
than https and this
worked just fine.
This is starting to
suggest to me some
security feature
(albeit maybe a bit
broken) within
Chrome. From the
depths of my brain I
am vaguely recall
some issue to do
with content length
mismatches that
exhibited similar
symptoms.</p>
<p>Regards</p>
<p>David Newman</p>
<div>
<p class="MsoNormal">On
04/01/2021 16:53,
James Kerwin
wrote:</p>
</div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div>
<div style="border:1pt
solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail
originated
outside the
University of
Southampton. </span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Hi
David, </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Thanks
for your
response. it's
good to know
it's not just
me (although I
did ask my
family to also
attempt to
download it
and they all
struggled).</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">To
add to the
confusion,
this item on
the White Rose
repository
downloads
fine. Unless
Mr Salter has
some different
setup, I'm
afraid it only
adds to my
quiet terror:<br>
<br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.whiterose.ac.uk%2F160018%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159761376%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cWqyNok%2BQ56%2F%2F4rV8dfZsCKEzfug%2B1h%2FVxxM%2BJaYPp4%3D&reserved=0" originalSrc="http://eprints.whiterose.ac.uk/160018/" shash="Einu32oGNPNMrc4wDgC3e2a7QiBXMPL2RehU0z5r0u+c2oGtNDwhLxcMKK7XAm11GF1UccXhYoydQwdojyF6zUmRDkMUN9qzD2haDjKprXQEJftopNnvUfolvkP80GJJ/arEDiCGYFSLyCm5MxHLgIMkBrCH1JUdk3Zs2B6i2ic=" originalsrc="http://eprints.whiterose.ac.uk/160018/" shash="m94x4cUKMAvToRSfQhqngZoAirz5BIKy818bD8hLrDTWPI1NcRXMq8pG76ioDXXcvWI2RC27ypxd9Uab/k2S2hL4HC4hdbpTgKmURvMtvIgiOQFtQZA+ZqX0ehHlDIH/GEo10DCHU815FBWYlnd5gEjZkgwtti3IQ34tbCW+1lA=" target="_blank" moz-do-not-send="true">http://eprints.whiterose.ac.uk/160018/</a></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">What
I have noticed
is that his
filenames in
the word
documents have
no spaces. I'm
currently
mooching
through our
EPrints
database for a
doc(x) file
that also
avoids spaces.
This isn't the
most
scientific way
to work it
out, but I'm
hoping it
yields some
results...</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">This
sort of
problem
landing at my
feet on the
first day back
at work should
be considered
some sort of
abuse of my
human rights!</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">If
by some
miracle I find
a cause or
solution I
will share it.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Thanks,</p>
</div>
<div>
<p class="MsoNormal">James</p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal">On
Mon, Jan 4,
2021 at 4:45
PM David R
Newman <<a href="mailto:drn@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">drn@ecs.soton.ac.uk</a>>
wrote:</p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt
solid
rgb(204,204,204);padding:0cm
0cm 0cm
6pt;margin:5pt
0cm 5pt 4.8pt">
<div>
<p>Hi James,</p>
<p>I see the
same behaviour
on your
repository for
the Word
document on
the URL you
provided.
Similarly it
works fine on
FireFox but
has problems
on Chrome when
you click on
the link and
don't try to
download it
another tab.
Oddly, if I
try a second
time I get a
popup asking
me if I want
to allow
downloads of
multiple
files. I have
tested on a
different
repository and
I see the same
issue with
both .doc and
.docx files.
I suspect
there may be
issues with
all
application/...
mime type
files. My
best guess is
this is a new
security
feature from
Chrome. It
may be
something that
requires
tweaking
Apache's
configuration
or possibly
even something
within
EPrints.</p>
<p>I have also
tested on Edge
and Opera (all
browsers
running on
Windows 10)
and I do not
have any
issues
either. The
Chrome version
I am running
is
87.0.4280.88,
this looks to
have been
released at
the beginning
of December.
I do not know
when my
browser
upgraded but
there are
currently no
knew updates
available for
Chrome
according to
my browser's
"About Google
Chrome" page.
I will
continue to
investigate
and get back
to the list if
I find out
anything more.</p>
<p>Regards</p>
<p>David
Newman</p>
<div>
<p class="MsoNormal">On
04/01/2021
15:54, James
Kerwin via
Eprints-tech
wrote:</p>
</div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div>
<div style="border:1pt
solid
rgb(141,57,112);padding:9pt">
<p class="MsoNormal" style="line-height:16.5pt;background:rgb(247,249,250)"><strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:Calibri,sans-serif;color:rgb(141,57,112)">
This e-mail
originated
outside the
University of
Southampton. </span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Hi
All,</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Happy
new year etc.
Hope everyone
is well.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">I
have a problem
that has
appeared today
and it was
fine before
18/12/2020 (as
in it worked
as expected).</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Word
documents are
not
downloading on
the repository
when using
Chrome. If I
right the
download link
and open it in
a new tab it
works and the
file is
downloaded.
PDFs are
behaving fine.
If I use
FireFox and
click the
download link
the file will
download, but
it does prompt
me whether I
want to save
or open (this
is fine, I
don't use FF
much so I
won't click
the "don't ask
again"
option).</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">In
Elements on
both Chrome
and FF the
file will not
download. PDFs
are
downloading
through
Elements fine.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Is
there a likely
cause for
this? Some
sort of update
to some
obscure
working of the
internet?</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Example
record:</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2F3033942%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159761376%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yaEqCmdXjphI%2BuHFdb%2B%2F5aOpAOMU9DNXQPjcZ2N7KQE%3D&reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/3033942/" shash="a0BINPBLQOH6B0GGmTeoBhWqY7EHCWJCm2Axn54uRGhUhOWXX+b3r+Jyz6ceIDt08Ti74RYx3AszE3lll8bRA0zBOw/X32L6XNAj9SXE3zgwbIM9keHg50H1ozGgIsFpjyrPtgL6nFsqTjHnaU6EfZyWqvv/FQs1X3jF6k9vFmg=" originalsrc="https://livrepository.liverpool.ac.uk/3033942/" shash="LS1vh9NdhwBlFLriptvck9PNI5SpySVQrRVSPKSEWORzU3KfzvgAdZuTTzeHKr0EFsu8zW1OC55hETU8M01mfS45NffjVZWtWe9TC1rbROHmusjc7DvPLgbGONWJIlPM4cm0AlK8wvl88cYiMi/qbB+chagSDmphVUyWg9AKniI=" target="_blank" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/3033942/</a></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Any
help will be
gratefully
received. I'm
totally
confused by it
and don't know
where to
start.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Thanks,</p>
</div>
<div>
<p class="MsoNormal">James</p>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12pt"><br>
<br>
</p>
<pre>*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank" moz-do-not-send="true">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a></pre>
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<pre class="moz-quote-pre" wrap="">*** Options: <a class="moz-txt-link-freetext" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a>
*** Archive: <a class="moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159801200%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gs05Q5ulf2CYP0dgia56eGiOr%2FepJQM0LKNO8Xr54q8%3D&reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="a1y8p7yX58l1yKHt7fC0+TkNGyBps5PXPmxrWw3nlojiPmvMNssRuTvIPvW1kuYxNl1hcA/ATQzsUNllplFPNdSAEt3EdfR3zxMJXNqXzP+whvdUoT57jyJrZkky5JHRuIq5pdzVS5O5LEbtjzFeTwiXjSIIoafx7ytdrLr+lk4=">http://www.eprints.org/tech.php/</a>
*** EPrints community wiki: <a class="moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C6bf03c42976a4cf2631408d8b17a13b2%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454485159801200%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I%2Fbk4bKM%2BXetDEaKmH0xJc0aHooZT%2BLOb4xF3R5ottY%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="CpjzXCI7FU5JiAHXNrlMUiXfCLY0NQV5JmVKiSE4soKTUPjKXjg4i5r67myMVU/9FOGnNnc/dEOJj8vp5AWdrQu3u9PLzwtVvtEqr/nQSg7wNfUdi6kFn4HRMTSGswBtH2ClUEPy9K2RomtvmEG0j1SX3giP/FILaW7TRvMHJSY=">http://wiki.eprints.org/</a></pre>
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