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<p>Hi Aris,</p>
<p>It looks like your EPrints path is a bit odd. I would check that
the directory /usr/share/eprints3/ actually exists as I would
expect it to be /usr/share/eprints/ normally. If that is correct
this sounds like a filesystem permissions issue. On a Debian 10
VM I have installed from the EPrints DEB package I checked the
following and you need to do much the same:</p>
<p>1. Run "ls -la
/usr/share/eprints3/archives/repositoryupt/html/en/subjects/" and
check that the permissions are like the following:</p>
<p>drwxrwsr-x 2 www-data eprints 4096 Dec 17 23:48 .<br>
drwxrwsr-x 3 www-data eprints 4096 Dec 17 23:48 ..<br>
-rwxrwxr-x 1 www-data eprints 5042 Dec 17 23:48 index.html<br>
-rwxrwxr-x 1 www-data eprints 32 Dec 17 23:48 index.include<br>
-rwxrwxr-x 1 www-data eprints 32 Dec 17 23:48 index.page<br>
-rwxrwxr-x 1 www-data eprints 0 Dec 17 23:48 index.template<br>
-rwxrwxr-x 1 www-data eprints 17 Dec 17 23:48 index.title<br>
-rwxrwxr-x 1 www-data eprints 17 Dec 17 23:48
index.title.textonly</p>
<p>If the are not then my advice would be to completely remove the
contents (or at least move /tmp/) of the
/usr/share/eprints3/archives/repositoryupt/html/en/ directory and
see if the pages regenerate after that.</p>
<p>2. If that does not work it is worth checking the permissions of
/usr/share/eprints3/archives/repositoryupt/html/ directory which
should look like:</p>
<p>drwxrwsr-x 3 eprints eprints 4096 Dec 17 15:56 .<br>
drwxrwsr-x 7 eprints eprints 4096 Dec 17 15:53 ..</p>
<p>Both the html and the parent directory (in your case
repositoryupt) should be owned and have eprints as their group and
have the permissions drwxrwsr-x. If this is not the case I would
use chown and chmod to amend this:<br>
</p>
<p>sudo chown eprints:eprints
/usr/share/eprints3/archives/repositoryupt/html/</p>
<p>sudo chmod 2775 /usr/share/eprints3/archives/repositoryupt/html/</p>
<p>3. If this still has not worked I would check the user who is
running Apache. For a DEB package install this should be
www-data. If you run "ps aux | grep apache" you should see
something like:</p>
<p>root 667 0.1 9.9 241740 202308 ? Ss 09:10 0:02
/usr/sbin/apache2 -k start<br>
www-data 696 0.0 9.7 987804 199500 ? Sl 09:10 0:00
/usr/sbin/apache2 -k start<br>
www-data 697 0.0 9.7 987804 199500 ? Sl 09:10 0:00
/usr/sbin/apache2 -k start<br>
</p>
<p>There may also be another line for the grep in the command to get
this list and more of the lines that start www-data. If there are
no lines with www-data then there is an issue and it is likely
someone modified /etc/apache2/envvars. You could change the
"export APACHE_RUN_USER" and "export APACHE_RUN_GROUP" back to
www-data but if this has been manually changed by someone there
may have been a good reason for this and changing it may make
things worse.</p>
<p>4. The final thing you could check is the groups that both the
eprints and www-data users belong to with the command:</p>
<p>groups eprints www-data</p>
<p>This should output something like:</p>
<p>eprints : eprints www-data<br>
www-data : www-data eprints<br>
</p>
<p>If the eprints and www-data users are not both part of the
eprints and www-data groups you should add then manually with
usermod:</p>
<p>sudo usermod -a -G www-data eprints</p>
<p>sudo usermod -a -G eprints www-data</p>
<p>I would also advise restarting Apache after doing this. It
should not be necessary but it rules out any chance permissions
not being applied because Apache was already running. If after
doing all this you still have an issue I am at a bit of a loss.
If you can reply with the results of the various ls, ps and groups
commands I have recommeded above it may give me or others more of
an insight into what you problem is.</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<div class="moz-cite-prefix">On 05/01/2021 07:20, Aris Kurniawan via
Eprints-tech wrote:<br>
</div>
<blockquote type="cite" cite="mid:EMEW3|670aeddaea0fd30b6dade7fa8b2eb8c2x047MF14eprints-tech-bounces|ecs.soton.ac.uk|CALmg1SFeWzK1KZtm4sQe7OKt_kKGFgEvWPh77dLvzzsma3k4-A@mail.gmail.com">
<div style="padding-bottom: 10px; padding-top: 5px;">
<div style="padding:12px; border:1px solid #8D3970;
background-color:#F7F9FA; color:#8D3970; font-size:14px;
line-height:22px; font-family: Calibri, Arial, Helvetica,
sans-serif;">
<strong>CAUTION:</strong> This e-mail originated outside the
University of Southampton.
</div>
</div>
<div>
<div dir="ltr">when I switched from the old server to the new
server I had a problem,<br>
old server = eprints version 3.3. using Ubuntu Server 14<br>
new server = eprints version 3.3 using ubuntu Server 18<br>
<br>
when I opened the Browse by Subject and Browse By Author menu,
the page displayed an error<br>
<br>
BROWSE SUBJECTS<br>
LINK = <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Frepository.unsoed.ac.id%2Fview%2Fsubjects%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C42ee71fce73a4d70c46d08d8b15fa814%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454371678733335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mUVRkCpWbMymZY93t9Tf%2BcMDX%2Fwga9%2FSRG7pxrbqHP8%3D&reserved=0" originalSrc="http://repository.unsoed.ac.id/view/subjects/" shash="J1drj/ihXg7kSfg5qQWKd90zbM+kaY+rybnSNDKR1qBFv86aAut4ylRMCVO6EtRkm6Y0YKNyTUVT70x6s9GHE8VesDiPc+56nXZi8IeajEU2m+0H3Fu6aMukNtDWRFo+g2T0s7Owr9621YevDkpvqhKf8CF0F5q0yZn4RiKyNCU=" originalsrc="http://repository.unsoed.ac.id/view/subjects/" shash="OiCNXCenUxoYBvwzDCH3oIUwkHpFjIIuhxwP3ueVHxpiosBdIdtklGj9glVurasMgv55O+Pj4On+P5inj4w7n11n76Xyl5rsUAzOeVIn01CcSlIVo1J4al7GaoqEhwQNbF53qSadGihxdIQfwwP5eRnbZXNLITQII2dsIKUz3t4=" target="_blank" moz-do-not-send="true">http://repository.unsoed.ac.id/view/subjects/</a><br>
EPrints System Error Can't open to write to file: cindex.html<br>
<br>
BROWSE AUTHOR<br>
LINK = <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Frepository.unsoed.ac.id%2Fview%2Fcreators%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C42ee71fce73a4d70c46d08d8b15fa814%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637454371678738302%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NweRceLt1m2vWbE46ZzfFr3baD6Lf2UisQEuI8AcGsw%3D&reserved=0" originalSrc="http://repository.unsoed.ac.id/view/creators/" shash="P4mQJ7hmh4DWlfOgytDROVq2j97L9YiKQHJ4f5tHPxQOgJRS8VQwvPIO6FWrphUhGNSJhwTceAsSUSn9bzQ4lcHnQuXIC3wXPD27UDt5F4rCkr8Z+pHHU8deNzl+8arA/RckFSuSB7EdWQLFCJarcw7gK024mWBuAy1BAcor57I=" originalsrc="http://repository.unsoed.ac.id/view/creators/" shash="QPl29YR71HBhc9L9J5EbWWbm3kt2/Nx045A+3fq4sVAeuQBx9IUUanUc4B//2zsqh/9FoWB4sq1TQFONiWSmKHvF6HRqSS+KuBtd7outxkklBFuz8O64uNzYmoReD94mKRs83QOcnwpPgwgt/95mOlLMRCzSiKUgjA9wRHh0N08=" target="_blank" moz-do-not-send="true">http://repository.unsoed.ac.id/view/creators/</a><br>
ERRORs: EPrints System Error Can't open to write to file:
/usr/share/eprints3/archives/repositoryupt/html/en/view/creators/index.A.html<br>
<br>
how do i solve this problem? <br>
</div>
</div>
<br>
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