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<p>Hi all,</p>
<p>So, the problem is the URL generated by EPrints compiled XML's
cite:linkhere which uses http rather than https. The suggestion
John's makes about
<a class="moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSimplified_HTTPS_Configuration%23HTTPS_Only&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314027593%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=KJZ6D4JJnqieCaBgPrNCmUG4UbN%2Be9i4JlYjBLkz1mk%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="DOLj7QHmeADCtnRHeL2jY6wqhUT5vzLp7KY0UZmtcK7wp/Utd43EDvwiA2iLiW8v/2lP6mJEJfQh1p30MusfFJGCEl5VxGBRbQ2iNK6taC5vl/0NbUXr4Iz73GIQJkgYxMKbT5BPnVcRLhtz6tsEWO6nc71bEgfKoGte0XKB5Qw=">https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only</a>
will only work if you are running EPrints 3.4.1+, which I can see
that you are not. <br>
</p>
<p>One of the features I have been working on for 3.4.3 is protocol
relative URLs which should help deal with these issues. If you
are still running 3.3.x fixing these sort of problems with be
tricky. I think you need to look at the various document
citations and possible eprint_render.pl and replace the http URLs
with https URLs. In some cases the http URL will come from the
<cite:linkshere>, which you will probably need to hack with
a fix like:</p>
<p><a href="{$config{https_url}}/{eprintid}/{pos}/{main}"> <br>
</p>
<p>and </cite:linkhere> with </a></p>
<p>Hope this helps</p>
<p>David Newman<br>
</p>
<div class="moz-cite-prefix">On 04/01/2021 17:20, John Salter wrote:<br>
</div>
<blockquote type="cite" cite="mid:DB6PR0301MB2565512489D9C8599088BDF9C4D20@DB6PR0301MB2565.eurprd03.prod.outlook.com">
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line-height:22px; font-family: Calibri, Arial, Helvetica,
sans-serif;">
<strong>CAUTION:</strong> This e-mail originated outside the
University of Southampton.
</div>
</div>
<div>
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">>
I was just about to chime in that the document URL is
rendered with http - but you're redirecting to https - so
some part of Chrome's 302 handing is possibly confusing
things…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">To
flesh that out a bit more:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">White
Rose is currently still available over http and https.
Document links are relative - so match the protocol you're
visiting the site from.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">For
LivRepo, it looks like you're using an HSTS setup so
requests to http:// are redirected to https:// (via a 307
response).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">If
you update the download URL to use https (via Chrome
Console / Inspect), it downloads fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">To
fix this in EPrints,
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSimplified_HTTPS_Configuration%23HTTPS_Only&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314037587%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=COK%2BsdyZ2JPho1tdLkBYbgDzm%2F0NIGK%2FgdHdLccNqKg%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="FmvCgVpEUyiBdzAvT+3Mg0elaGi1chVeFVhBN23CGs3AuEGVHOzNPMt2ebV67U6MiXo5XsjVb6MSpCzb60M/AO5Q2THH6YJJRpjxZL2qt2v79LtfCjf1s83Zm74D6A5IiaCTkwqd5RpQA53+kN8lowz6Dr2s2G9Eezjg7cME404=" originalsrc="https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only" shash="WR5vrVrPc3a9SgaBTEJ5djix3WPxTPL3lpNhWKJF75N21ybE3EmvUKgFntfj/waflafyQ5waB9pTijGn2mPlOA+pI3liGNQ7ILEdZ6yEuhya4M/pfukAONxqjc8Qte5IUL8iRd/HhV0Zzc8EPZ9zC0f4aigY7ueETPK/JnYafos=" moz-do-not-send="true">https://wiki.eprints.org/w/Simplified_HTTPS_Configuration#HTTPS_Only</a>
- setting 'host' to undef is the key - although test this
thoroughly first - can't remember if there's any related
'fun' with Symplectic connector if you do this (I don't
think there is…).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" lang="EN-US">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a class="moz-txt-link-freetext" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>David R Newman via Eprints-tech<br>
<b>Sent:</b> 04 January 2021 17:02<br>
<b>To:</b> James Kerwin <a class="moz-txt-link-rfc2396E" href="mailto:jkerwin2101@gmail.com"><jkerwin2101@gmail.com></a><br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> Re: [EP-tech] Word Documents won't
download<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p>Hi James,<o:p></o:p></p>
<p>You should note that the whiterose URL is http rather than
https. I have tested (on Chrome) the same URL I was testing
before but with http rather than https and this worked just
fine. This is starting to suggest to me some security
feature (albeit maybe a bit broken) within Chrome. From the
depths of my brain I am vaguely recall some issue to do with
content length mismatches that exhibited similar symptoms.<o:p></o:p></p>
<p>Regards<o:p></o:p></p>
<p>David Newman<o:p></o:p></p>
<div>
<p class="MsoNormal">On 04/01/2021 16:53, James Kerwin
wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div style="border:solid #8D3970 1.0pt;padding:9.0pt 9.0pt
9.0pt 9.0pt">
<p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">
This e-mail originated outside the University of
Southampton. <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Hi David, <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks for your response. it's
good to know it's not just me (although I did ask my
family to also attempt to download it and they all
struggled).<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">To add to the confusion, this
item on the White Rose repository downloads fine.
Unless Mr Salter has some different setup, I'm
afraid it only adds to my quiet terror:<br>
<br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.whiterose.ac.uk%2F160018%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314037587%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=chJ68HU2TN5KkQK1SiKpcIbFKoF2%2FrthDRIPHnr%2BccQ%3D&reserved=0" originalSrc="http://eprints.whiterose.ac.uk/160018/" shash="HSo2zfLG9EnO8bRBH1q52zgDAM6Ev5aE4RMh2ysPgT1m/+6egsKRoySwSDQgTbejUNJ1c1PpWaaeHkUwcDXJixAkB0Uf0B+K8sXvJfgpl3Gzk3qJOEkrrp9M8bh+In9OWoELHtPfaBhKoIrnLWUKIKgJTKYKhhtA48pL3d/F8vw=" originalsrc="http://eprints.whiterose.ac.uk/160018/" shash="Ujqpr511PS9OxzsZP+zDOhcXfhUp6y1NZu4OwF7DRcUmoV77twF/ZAar6fH7fX6H/h/27tk+XWsxWDzm3k0lce5tfiXx4T9PKNRohEZosUFr+RBsOyduSBNrClOrjZqAfV8YnXsCgyu87A34O+hhbAapdeh72fp+cuJ9ADDCzgY=" moz-do-not-send="true">http://eprints.whiterose.ac.uk/160018/</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">What I have noticed is that his
filenames in the word documents have no spaces. I'm
currently mooching through our EPrints database for
a doc(x) file that also avoids spaces. This isn't
the most scientific way to work it out, but I'm
hoping it yields some results...<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">This sort of problem landing at
my feet on the first day back at work should be
considered some sort of abuse of my human rights!<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If by some miracle I find a cause
or solution I will share it.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">James<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Mon, Jan 4, 2021 at 4:45 PM
David R Newman <<a href="mailto:drn@ecs.soton.ac.uk" moz-do-not-send="true">drn@ecs.soton.ac.uk</a>>
wrote:<o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC
1.0pt;padding:0cm 0cm 0cm
6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<p>Hi James,<o:p></o:p></p>
<p>I see the same behaviour on your repository for
the Word document on the URL you provided.
Similarly it works fine on FireFox but has
problems on Chrome when you click on the link and
don't try to download it another tab. Oddly, if I
try a second time I get a popup asking me if I
want to allow downloads of multiple files. I have
tested on a different repository and I see the
same issue with both .doc and .docx files. I
suspect there may be issues with all
application/... mime type files. My best guess is
this is a new security feature from Chrome. It
may be something that requires tweaking Apache's
configuration or possibly even something within
EPrints.<o:p></o:p></p>
<p>I have also tested on Edge and Opera (all
browsers running on Windows 10) and I do not have
any issues either. The Chrome version I am
running is 87.0.4280.88, this looks to have been
released at the beginning of December. I do not
know when my browser upgraded but there are
currently no knew updates available for Chrome
according to my browser's "About Google Chrome"
page. I will continue to investigate and get back
to the list if I find out anything more.<o:p></o:p></p>
<p>Regards<o:p></o:p></p>
<p>David Newman<o:p></o:p></p>
<div>
<p class="MsoNormal">On 04/01/2021 15:54, James
Kerwin via Eprints-tech wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div style="border:solid #8D3970
1.0pt;padding:9.0pt 9.0pt 9.0pt 9.0pt">
<p class="MsoNormal" style="line-height:16.5pt;background:#F7F9FA"><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">CAUTION:</span></strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#8D3970">
This e-mail originated outside the
University of Southampton. <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Hi All,<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Happy new year etc.
Hope everyone is well.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I have a problem that
has appeared today and it was fine before
18/12/2020 (as in it worked as expected).<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Word documents are not
downloading on the repository when using
Chrome. If I right the download link and
open it in a new tab it works and the file
is downloaded. PDFs are behaving fine. If
I use FireFox and click the download link
the file will download, but it does prompt
me whether I want to save or open (this is
fine, I don't use FF much so I won't click
the "don't ask again" option).<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">In Elements on both
Chrome and FF the file will not download.
PDFs are downloading through Elements
fine.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Is there a likely cause
for this? Some sort of update to some
obscure working of the internet?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Example record:<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2F3033942%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314047584%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GbhhuX4lZxEnxgz2%2FilNg6mP82j2DSEbSV5X4P%2FmkGM%3D&reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/3033942/" shash="yxbC7T8sby34SNpDG/LW8yki4jzbEDH+vqp/y9i4f5YBc1uw+/4q/ktywqrE+dY70101HqGoNFYBjdAVa6vvlrPE6GpO3BVUawASIH4na4zS4l50t0oEL3QIISGwosJDAVa0UE5RVlIMULZtfqUPbTfQheFvIJow5HbJAJxj59A=" originalsrc="https://livrepository.liverpool.ac.uk/3033942/" shash="A0nuEX977zgYCTgtbLv3z1KRoYm1wSPLZEDAQjjitUr44DrMkVqKKDj5EJyFjiXKHiveyh/5dYl6VBqUImMFjpUqbyu6mDTahfk8xO61ErAg1hb0AOM9TTZwCdk20BPUIrfU04kkCkhcANOGod7HG7OO7aNMFKbB5bckrA/KCdA=" target="_blank" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/3033942/</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Any help will be
gratefully received. I'm totally confused
by it and don't know where to start.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">James<o:p></o:p></p>
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<pre>*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank" moz-do-not-send="true">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><o:p></o:p></pre>
<pre>*** Archive: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314047584%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DMsWGRb7ugJ6Kz%2BrUZ%2FiYz6oKlQ2comw2Ff903qMK%2BQ%3D&reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="y1KkECbdFrjF2bW/qazyzXKThgx7/+vsMWEveyh81CTQDhyXIECrhCIXBIukoYhzmklpZQ5bXRdG0tDQ6dB1k9DSI46TpAAJkB4kE3Oad18W6cJroFizNDMnrHWJmGC64fgNdLOLjSndwrvsED6j8b3QLTI2rwKSEor+qvwAmus=" originalsrc="http://www.eprints.org/tech.php/" shash="s+bx8X5FmJ6XmC8w3//XQ7dEfi9oSOVoZEDWnnf82sessbk4nErs8iiedzChqwQJFJjxC4bXTH1ioZpZZWkXhNzXbTcBEv5JtGRU7AZGtOlXJMCbeB6Ep0B7f4qTznof/v7gb4GqsBJFOTuDfxK2L0NiFhyOM5V0hVaYHItBZm8=" target="_blank" moz-do-not-send="true">http://www.eprints.org/tech.php/</a><o:p></o:p></pre>
<pre>*** EPrints community wiki: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Ce645a942823e407f0c8108d8b0d84c0f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453790314057577%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oepENHM1%2Bx48zaujufsr4wnAtDZuGjwsfSWABObljwU%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="Kan4ZbS17h/2hCs1qVbmA0srHdZmi8Ncoc7NpDiXHojitq+X0ZgT0zz/GS+sJskmPB0P0tL5urHQJBuFYQzR2hYt5fwWGcM+E3IwJ4tWB4ggLB3KYtMlJ8SfDgIlgeIbnij60n3yQqcXx7g2+iKXVsmbmk3bo/9Bvfo82mYGISc=" originalsrc="http://wiki.eprints.org/" shash="ECLTnkHCuhUpP7uwCdPzEg5iS50lUkQHQ40ptsdyTgnKTLUDbbsh8hDl0UIP8Adae7aJfCAHTQssX0Cxkd4kSAvtboMv9I1/XDkn1NQE24KlG36hoe8/+uUCcg4tX+JkNNSqQpTtI2kDRqvPjjIhIDyyRl0MopUj+vfNtE0FMdY=" target="_blank" moz-do-not-send="true">http://wiki.eprints.org/</a><o:p></o:p></pre>
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