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<p>Hi James,</p>
<p>I see the same behaviour on your repository for the Word document
on the URL you provided. Similarly it works fine on FireFox but
has problems on Chrome when you click on the link and don't try to
download it another tab. Oddly, if I try a second time I get a
popup asking me if I want to allow downloads of multiple files. I
have tested on a different repository and I see the same issue
with both .doc and .docx files. I suspect there may be issues
with all application/... mime type files. My best guess is this
is a new security feature from Chrome. It may be something that
requires tweaking Apache's configuration or possibly even
something within EPrints.</p>
<p>I have also tested on Edge and Opera (all browsers running on
Windows 10) and I do not have any issues either. The Chrome
version I am running is 87.0.4280.88, this looks to have been
released at the beginning of December. I do not know when my
browser upgraded but there are currently no knew updates available
for Chrome according to my browser's "About Google Chrome" page.
I will continue to investigate and get back to the list if I find
out anything more.</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<div class="moz-cite-prefix">On 04/01/2021 15:54, James Kerwin via
Eprints-tech wrote:<br>
</div>
<blockquote type="cite" cite="mid:EMEW3|2071efe08550b0a1eb6ec971094ccb8fx03Fyn14eprints-tech-bounces|ecs.soton.ac.uk|CAKkNZ9DC_C_pNdbfDW7QLVremkd9XteLnF5TFfdioQnLmmrOWA@mail.gmail.com">
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sans-serif;">
<strong>CAUTION:</strong> This e-mail originated outside the
University of Southampton.
</div>
</div>
<div>
<div dir="ltr">Hi All,<br>
<div><br>
</div>
<div>Happy new year etc. Hope everyone is well.</div>
<div><br>
</div>
<div>I have a problem that has appeared today and it was fine
before 18/12/2020 (as in it worked as expected).</div>
<div><br>
</div>
<div>Word documents are not downloading on the repository when
using Chrome. If I right the download link and open it in a
new tab it works and the file is downloaded. PDFs are
behaving fine. If I use FireFox and click the download link
the file will download, but it does prompt me whether I want
to save or open (this is fine, I don't use FF much so I
won't click the "don't ask again" option).</div>
<div><br>
</div>
<div>In Elements on both Chrome and FF the file will not
download. PDFs are downloading through Elements fine.</div>
<div><br>
</div>
<div>Is there a likely cause for this? Some sort of update to
some obscure working of the internet?</div>
<div><br>
</div>
<div>Example record:</div>
<div><br>
</div>
<div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2F3033942%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cf8517c5b8e8d495e33f808d8b0d01f87%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453755206753500%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EpJ3vR8BufKrv9mryvLE%2B4QUaVM65vMrBSX29q8xNlU%3D&reserved=0" originalSrc="https://livrepository.liverpool.ac.uk/3033942/" shash="yH/3wFrLV5wVA7o92neNBZZPTKoxBdWWOsp4asrbsy3/3B/vkrVpeXwiLXxme6tWnSk6fK/lIpV4yG69VfQbwzqlYz18XvGzbr8iO8Iqtf+EdChl7aVaLwjHdELknAbIBi0oazgG23DRiUmkXK/qbUfNFtTHBIIsM5vwo7e9mOQ=" originalsrc="https://livrepository.liverpool.ac.uk/3033942/" shash="G+xwk5pipE4HYEDXIVdj44HTiZyjkJMmL+iO5Smz/7PRorJusazPknltoWmqvyL+CHKu4MGsfxcVpSQ8Sc8CmEJ2ghnO5h1Fy8ZPFSoKhIN9tKijt90VCShW7bjT6hR4AlbLz8oFXl/Mc/uJI/G3i7XcBK7TYDPkXbn5Tjvpq08=" moz-do-not-send="true">https://livrepository.liverpool.ac.uk/3033942/</a><br>
</div>
<div><br>
</div>
<div>Any help will be gratefully received. I'm totally
confused by it and don't know where to start.</div>
<div><br>
</div>
<div>Thanks,</div>
<div>James</div>
</div>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre class="moz-quote-pre" wrap="">*** Options: <a class="moz-txt-link-freetext" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a>
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</blockquote>
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