<html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  </head>
  <body>
    <p>Hi James,</p>
    <p>I cannot remember off hand what caching issues you may need to
      deal with.&nbsp; First rule is always make sure you reload the
      webserver after making the changes.&nbsp; Then on any pages you load
      make sure your hard refresh (e.g. Ctrl+Shift+R).&nbsp; If you have
      download graphs on abstract/summary pages I think you will need to
      run refresh abstracts.&nbsp; <br>
    </p>
    <p>This definitely fixed the issue for me and I had several
      independent people test this to confirm.<br>
    </p>
    <p>Regards</p>
    <p>David Newman<br>
    </p>
    <div class="moz-cite-prefix">On 09/10/2020 11:20, James Kerwin
      wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:CAKkNZ9ApX2Z7XR-Gs-qdJBzer5-UWF4Zn9xQ5kfbNrgCQcPnAA@mail.gmail.com">
      
      <div dir="ltr">Hi David,
        <div><br>
        </div>
        <div>Thank you very much. I'll make the necessary changes today
          and see how we get on. I wouldn't have worked this out if I
          had centuries to look at it.</div>
        <div><br>
        </div>
        <div>I did try changing the load in /cfg.d/<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fz_irstats2.pl%2F&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=gp6zXMo4%2FjnMqVlulFn9r0qWU7UKvhp0aHe%2FTVXzkx8%3D&amp;reserved=0" originalSrc="http://z_irstats2.pl/" shash="mt05c3tEtuDiNUd1co8jZHhiaZVHXM02OEz/t/UaG2AysZxtsMx6ZSDhG9+GaOeUYHLkh2j41NG3bxDXXyXl1Mg9Np8TXiDBCOS1Q/MvrVzBNGbz1BuSCW6jt2D2f5e0NPxBVyeMJ4KTPeElH0XhzPUpoZH426XQY9X8QXX/x/k=" originalsrc="http://z_irstats2.pl/" shash="n/soc8CunmfPwteQtxyxroYMmdqq5Jid3RrKhBILvpl8B9ty+lRL6c3OiQ10SQLCYfk62QPMhlzKF33GpxEcdLuQ+fZvZ7Xqxousj3yAHmaRKkefkhDtRYsbY9HoM78XYk2RgXnrMbbyEhiyWNe36Wkw6VgsvzHt1axRIuPHwTU=" target="_blank" moz-do-not-send="true">z_irstats2.pl</a> in
          line with this:</div>
        <div><br>
        </div>
        <div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdevelopers.google.com%2Fchart%2Finteractive%2Fdocs%2Fbasic_load_libs%23update-library-loader-code&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=2sByYuOJ7fr7zslURt%2Br41AEacFl82lySJBE7YNGW6M%3D&amp;reserved=0" originalSrc="https://developers.google.com/chart/interactive/docs/basic_load_libs#update-library-loader-code" shash="X5Pf5tcfF4I3nZ0Ajpq6hl8KWJf7hAYJ6YI8lJOlwpVRxIBgqe5upnREhFLY0P2rYLpZYS/U/OIHXSU2jqBN5ebD9tk01+8KFVHG/9GktumCkntssI1Af8Px8DNj9iV+UKOqrTi0IRWLvg79DiU45VmZESFGot+tzn8fTJGVziM=" originalsrc="https://developers.google.com/chart/interactive/docs/basic_load_libs#update-library-loader-code" shash="n+tpUpm3oazaPm92xmakn5K0AD/3preXRf3x1AdovWljzBgeDUyaHZwq+I9LHTZ2gvQITLGBg0W+J7VzGQfSpNyNyRQ0avThiQvNVukkmkVTr6yH7l7VSXhlVObRdGBHP3LYduyBWtkEeUDcL6P4k1OLRVRLITeo3VS5hc1nrJI=" target="_blank" moz-do-not-send="true">https://developers.google.com/chart/interactive/docs/basic_load_libs#update-library-loader-code</a>&nbsp;<br>
        </div>
        <div><br>
        </div>
        <div>This particular attempt didn't solve the problem, but it
          didn't break it either and it did change the load method when
          I inspected it (in Chrome&nbsp;when you look at the HTML etc).<br>
          <br>
          Anyway I better get on with these changes, thank you for the
          guidance, appreciated as ever!</div>
        <div><br>
        </div>
        <div>Thanks,</div>
        <div>James</div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Thu, Oct 8, 2020 at 9:32 AM
          David R Newman &lt;<a href="mailto:drn@ecs.soton.ac.uk" target="_blank" moz-do-not-send="true">drn@ecs.soton.ac.uk</a>&gt;
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px
          0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div>
            <p>Hi James,</p>
            <p>Yes, I have noticed this as well.&nbsp; I fixed by change the
              following block of code in EPrints/Plugin/Stats/View.pm</p>
            <p>125 &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; if( document.loaded )<br>
              126&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; new EPJS_Stats_$js_class( {
              'context': $json_context, 'options': $view_options } );<br>
              127&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; else<br>
              128&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
              document.observe(&quot;dom:loaded&quot;,function(){<br>
              129&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; new
              EPJS_Stats_$js_class( { 'context': $json_context,
              'options': $view_options } );<br>
              130&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; });</p>
            <p>to:</p>
            <p>&nbsp;&nbsp;&nbsp;&nbsp; 125&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
              google.setOnLoadCallback(drawChart_$id);<br>
              &nbsp;&nbsp;&nbsp;&nbsp; 126&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; function drawChart_$id()<br>
              &nbsp;&nbsp;&nbsp;&nbsp; 127&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {<br>
              &nbsp;&nbsp;&nbsp;&nbsp; 128&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; new EPJS_Stats_$js_class( {
              'context': $json_context, 'options': $view_options } );<br>
              &nbsp;&nbsp;&nbsp;&nbsp; 129&nbsp;&nbsp;&nbsp; <br>
              &nbsp;&nbsp;&nbsp;&nbsp; 130&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; }</p>
            <p>I also made a similar change in
              EPrints/Plugin/Stats/View/KeyFigures.pm as well.&nbsp; If you
              have download stats boxes on abstract/summary pages you
              will also need to make a similar change to one of the
              phrases in lang/en/phrases/irstats2.xml.</p>
            <p>Regards</p>
            David Newman
            <div>On 08/10/2020 08:51, James Kerwin via Eprints-tech
              wrote:<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">Hi All,<br>
                <div><br>
                </div>
                <div>I updated IRStats2 to the most recent version back
                  in May (I think it was 1.01 to 1.1) from the Bazaar.</div>
                <div><br>
                </div>
                <div>All seemed well until this week when I looked and
                  realised there was no data. since the upgrade. It
                  turns out it was because of the permissions and
                  ownership of the process_stats file which is supposed
                  to run frequently to process the stats and I assume
                  update the irstats2_ tables in the database.</div>
                <div><br>
                </div>
                <div>After the upgrade the script was owned by www-data
                  (whatever it's called) and the &quot;eprints&quot; user didn't
                  have permission to execute it. Due to the &quot;no output&quot;
                  options set in cron I wasn't getting any info.</div>
                <div><br>
                </div>
                <div>It was my fault for not being thorough enough and
                  it's all sorted now, but I thought I would offer this
                  as a warning to anybody who upgrades and doesn't know
                  to check this sort of thing.<br>
                  <br>
                  Also the&nbsp;IRStats2 pages stay &quot;loading&quot; forever on
                  Chrome, but load almost immediately on FireFox. Any
                  idea what causes this?</div>
                <div><br>
                </div>
                <div>Thanks,</div>
                <div>James</div>
              </div>
              <br>
              <fieldset></fieldset>
              <pre>*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank" moz-do-not-send="true">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a>
*** Archive: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=jZyuinz%2FJ0I%2Fl0fGVk%2Bhv5BN38wkSAQACG4l6VhuxaA%3D&amp;reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="e6ZAOESCYncdAk8svicBNzy4/+58sWAlhM2gwBb2nL92B8wwCU4wGbmeaN1gNwiNM0irCWnk4/kl3Krw7yyoiaLvIS0GGpXgw4e4pnA9C8BofyU8vsi+PNwZBv9Sp8CjRwUmzGZMMctQ+YRzpdPNdvdG2fLtuehYWVr20R+68xc=" originalsrc="http://www.eprints.org/tech.php/" shash="HC06qqT/nmbO06GswT/Mspd332pGGKnT0z0hqCbvYuDdtW/LAZt/2qFthUKunv5GDP45aWVLeBz13g3SduU0jKRvFx7VDTBXHz8OXHo6PK1d6vfv2F7ghCNKn9QVAM81+J2fgwsltDq5TpR/4gD8VJdPs6EggmbDVjOdoZtrAZY=" target="_blank" moz-do-not-send="true">http://www.eprints.org/tech.php/</a>
*** EPrints community wiki: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=QbIrrfft%2B8jTY1mDtrdtYXwHQyOi2zmA85I3lCY9SGc%3D&amp;reserved=0" originalSrc="http://wiki.eprints.org/" shash="b6x5PIH+Bm3xzXIbl+LJlrC0FVmtHBSECF2oyDBG1q8GShgmy/8NgJnHRY8fbE3Nz+gFqdjcg/7k+rADI18SMB6dJehrwB/YlSf2smu9UOyzJBJvcFD/c8KvRmbuMdjZ/1JA9egB7+F3WI94hn2E+6NqKwCll2N/qWc0ygJmIRw=" originalsrc="http://wiki.eprints.org/" shash="qLwNJkeP42fEp4vrS9asnT7t9C6v+iylHslOr7Yaqh58jpR71x1FRyxslZnRw8aLsR9ypO79eELqxc0IQv526eClmKhJpC/4RByggL+OMGu20A5/cXyRinnf0Hf7N1NtEQXN5UQQMnMys7mrO/AJDP7m5xmcZEsKSOV+HbQTd9s=" target="_blank" moz-do-not-send="true">http://wiki.eprints.org/</a></pre>
            </blockquote>
            <div id="gmail-m_8275029250304110295gmail-m_5935789201647633706DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
              <table style="border-top:1px solid rgb(211,212,222)">
                <tbody>
                  <tr>
                    <td style="width:55px;padding-top:13px"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.avg.com%2Femail-signature%3Futm_medium%3Demail%26utm_source%3Dlink%26utm_campaign%3Dsig-email%26utm_content%3Demailclient&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=6Zl9ZHOFErfqOZQpFzJEmcInTP3PqVdzkPvQctX6axw%3D&amp;reserved=0" originalSrc="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" shash="SBFQ3amo1NJlBJk+XVXS9EAXDHAZyGTIX/PH1D/p4K9X+LaZeELKo+b8uNtLovTXl4zt+8fpjtqEsZjagNEv8cYslpRaUwJgMwDBzkf8RqzcFl1TVPDag0SxWKMTVjczkZqddlac+MUWKvEEPob/KnjmLFSqVMSpHlOU8G33r+8=" originalsrc="http://www.avg.com/email-signature?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=emailclient" shash="fuviqavMALWSQB2bq42Sg0Cci4s+evlulCQ8NmzWGVsSPaRKTI6u0nr9CrgdgMFnt6nXj0v7bmSOmcMdqC+z8KB8BDVIjmsZT7SI/Vd+PMktLw8WkgZGF8hz6CeuLY+QGOpIO5h8r8d8N/WZO1LnLdgbnEzXmN9wHFlp4YhvPe4=" target="_blank" moz-do-not-send="true"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png" alt="" style="width: 46px; height: 29px;" moz-do-not-send="true" width="46" height="29"></a></td>
                    <td style="width:470px;padding-top:12px;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.
                      <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.avg.com%2Femail-signature%3Futm_medium%3Demail%26utm_source%3Dlink%26utm_campaign%3Dsig-email%26utm_content%3Demailclient&amp;data=01%7C01%7C%7C2d44e02bca004b6c0d5c08d86c3e8b5d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=6Zl9ZHOFErfqOZQpFzJEmcInTP3PqVdzkPvQctX6axw%3D&amp;reserved=0" originalSrc="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" shash="SBFQ3amo1NJlBJk+XVXS9EAXDHAZyGTIX/PH1D/p4K9X+LaZeELKo+b8uNtLovTXl4zt+8fpjtqEsZjagNEv8cYslpRaUwJgMwDBzkf8RqzcFl1TVPDag0SxWKMTVjczkZqddlac+MUWKvEEPob/KnjmLFSqVMSpHlOU8G33r+8=" originalsrc="http://www.avg.com/email-signature?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=emailclient" shash="fuviqavMALWSQB2bq42Sg0Cci4s+evlulCQ8NmzWGVsSPaRKTI6u0nr9CrgdgMFnt6nXj0v7bmSOmcMdqC+z8KB8BDVIjmsZT7SI/Vd+PMktLw8WkgZGF8hz6CeuLY+QGOpIO5h8r8d8N/WZO1LnLdgbnEzXmN9wHFlp4YhvPe4=" style="color:rgb(68,83,234)" target="_blank" moz-do-not-send="true">www.avg.com</a> </td>
                  </tr>
                </tbody>
              </table>
              <a href="#m_8275029250304110295_m_5935789201647633706_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1" moz-do-not-send="true"> </a></div>
          </div>
        </blockquote>
      </div>
    </blockquote>
  </body>
</html>