<div dir="ltr">Afternoon fellow EPrints enthusiasts,<br><div><br></div><div>I hope we&#39;re all well and handling the weirdness in suitable ways.</div><div><br></div><div>I&#39;ve got a problem with an item being uploaded to EPrints from Elements via RT1.</div><div><br></div><div>It fails. It&#39;s specifically related to the Elements record, not the file, user, server etc.</div><div><br></div><div>I THINK it&#39;s an encoding problem with an EN DASH (<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fileformat.info%2Finfo%2Funicode%2Fchar%2F2013%2Findex.htm&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C28d884d1f0424c52826908d8388db349%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=vraw5Iqpdm0%2BqtNNo8fFhNIGqZLbvLrULlF44O0y94E%3D&amp;reserved=0" originalSrc="https://www.fileformat.info/info/unicode/char/2013/index.htm" shash="J6d9EzElsp9RB53/gS/cGUtpickGv0caDgLSv54BtGcrr/mFc83OtKIWInInJTIQoZnxobZD7xac9ynoINhEacGsFtrgpkVB1T9i8olb81Enbd0jLFUKLbv6u+Bp5wVqBM8EpghphShMMVbKT5ITEtpyczp5BZAHjaoKTrvRs7Y=">https://www.fileformat.info/info/unicode/char/2013/index.htm</a>). I&#39;ll attach the error log details at the bottom of this email.</div><div><br></div><div>In elements the record has this message:</div><div><br></div><div><div><img src="cid:ii_kdg3ztag0" alt="image.png" width="472" height="133"><br></div></div><div><br></div><div>I think it&#39;s this &quot;–&quot; on the first line between&quot;Share Link&quot; and &quot;a personalized&quot;. Has anybody experienced something similar and am I likely on the right track? I know I SHOULD raise a ticket with Symplectic, but a more timely solution might involve me trying to fix it on the EPrints side.</div><div><br></div><div>Thanks,</div><div>James</div><div><br></div><div>Apache Log Error (specifically the bits in <b>bold</b>):</div><div><br></div><div>[Tue Aug 04 14:47:05.676639 2020] [perl:error] [pid 1624] [client <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F138.253.242.19%3A52591%2F&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C28d884d1f0424c52826908d8388db349%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=dq%2BJ9Sq7xIYpuSCDY4yM8vFYXxivowMFFGhaEBBqQBo%3D&amp;reserved=0" originalSrc="http://138.253.242.19:52591/" shash="I3Q+2JlsRxI6Ln037mdMmsUZB8nn9Gj/am3K2d5lQNzy2Er6C+bAYLlT/tRTYvhSwb6yPmr/VLVqj8AUYgCrfa7gZ4Bhs4gsl3kdcanM5S7ZK1y+10kvibFqkzNCGDHAyu95Hf8699qmkM4oU+2MQj2ESf7TXIs22Nq+utlrYPY=">138.253.242.19:52591</a>] <b>Can&#39;t escape \\x{2013}, try uri_escape_utf8() instead at /opt/eprints3/perl_lib/URI/Escape.pm line 178.\n\tURI::Escape::_fail_hi(&#39;\xe2\x80\x93&#39;) called at /opt/eprints3/perl_lib/URI/Escape.pm line 171\n\tURI::Escape::uri_escape(&#39;To help you and the other authors access and share this work,...&#39;)</b> called at (eval 176) line 81\n\tEPrints::Config::uolrepo::__ANON__(&#39;changed&#39;, &#39;HASH(0x7f78200a4da0)&#39;, &#39;repository&#39;, &#39;Symplectic::Wrappers::EPrintsSession=HASH(0x7f78184983d0)&#39;, &#39;dataobj&#39;, &#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, &#39;dataset&#39;, &#39;EPrints::DataSet=HASH(0x7f7818810388)&#39;) called at /opt/eprints3/perl_lib/EPrints/DataSet.pm line 1517\n\tEPrints::DataSet::run_trigger(&#39;EPrints::DataSet=HASH(0x7f7818810388)&#39;, 105, &#39;dataobj&#39;, &#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, &#39;changed&#39;, &#39;HASH(0x7f78200a4da0)&#39;) called at /opt/eprints3/perl_lib/EPrints/DataObj.pm line 669\n\tEPrints::DataObj::commit(&#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, undef) called at /opt/eprints3/perl_lib/EPrints/DataObj/EPrint.pm line 1011\n\tEPrints::DataObj::EPrint::commit(&#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;) called at /opt/eprints3/perl_lib/Symplectic/RepoProcess/MetadataManager.pm line 355\n\tSymplectic::RepoProcess::MetadataManager::add_preferred_bibliographic(&#39;Symplectic::RepoProcess::MetadataManager=HASH(0x7f7819599098)&#39;, &#39;eprint&#39;, &#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, &#39;raw_record&#39;, &#39;XML::LibXML::Document=SCALAR(0x7f781f9e8428)&#39;, &#39;types&#39;, &#39;ARRAY(0x7f7816b18f28)&#39;, &#39;limit_to&#39;, &#39;ARRAY(0x7f78197d7540)&#39;, ...) called at /opt/eprints3/perl_lib/Symplectic/RepoProcess/MetadataManager.pm line 240\n\tSymplectic::RepoProcess::MetadataManager::add_bibliographic(&#39;Symplectic::RepoProcess::MetadataManager=HASH(0x7f7819599098)&#39;, &#39;eprint&#39;, &#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, &#39;publication&#39;, &#39;Symplectic::PubsModel::Publication=HASH(0x7f781eed8c58)&#39;) called at /opt/eprints3/perl_lib/Symplectic/RepoProcess/IngestWorkflow.pm line 203\n\tSymplectic::RepoProcess::IngestWorkflow::update_metadata(&#39;Symplectic::RepoProcess::IngestWorkflow=HASH(0x7f78190f0d70)&#39;, &#39;eprint&#39;, &#39;EPrints::DataObj::EPrint=HASH(0x7f781ef5cf60)&#39;, &#39;publication&#39;, &#39;Symplectic::PubsModel::Publication=HASH(0x7f781eed8c58)&#39;, &#39;auth_details&#39;, &#39;Symplectic::PubsModel::AuthDetails=HASH(0x7f782001cb68)&#39;, &#39;record&#39;, &#39;Symplectic::RepoModel::PublicationsRecord=HASH(0x7f78203b7e00)&#39;, ...) called at /opt/eprints3/perl_lib/Symplectic/RepoProcess/PublicationManager.pm line 65\n\tSymplectic::RepoProcess::PublicationManager::get_deposit_representation(&#39;Symplectic::RepoProcess::PublicationManager=HASH(0x7f781ef580c0)&#39;, &#39;publication&#39;, &#39;Symplectic::PubsModel::Publication=HASH(0x7f781eed8c58)&#39;, &#39;auth_details&#39;, &#39;Symplectic::PubsModel::AuthDetails=HASH(0x7f782001cb68)&#39;) called at /opt/eprints3/perl_lib/Symplectic/Process/FileDepositProcessor.pm line 148\n\tSymplectic::Process::FileDepositProcessor::handle(&#39;Symplectic::Process::FileDepositProcessor=HASH(0x7f781f8d8da8)&#39;, &#39;pid&#39;, 399719, &#39;auth_details&#39;, &#39;Symplectic::PubsModel::AuthDetails=HASH(0x7f782001cb68)&#39;, &#39;deposit_props&#39;, &#39;Symplectic::PubsModel::DepositProperties=HASH(0x7f781f9d31b0)&#39;, &#39;atom&#39;, &#39;CGI::File::Temp=GLOB(0x7f781ee18a08)&#39;, ...) called at /opt/eprints3/perl_lib/Symplectic/Handlers/RepositoryHandler.pm line 235\n\tSymplectic::Handlers::RepositoryHandler::post_handler(&#39;session&#39;, &#39;Symplectic::Wrappers::EPrintsSession=HASH(0x7f78184983d0)&#39;, &#39;request&#39;, &#39;Apache2::RequestRec=SCALAR(0x7f7820161f00)&#39;, &#39;auth_details&#39;, &#39;Symplectic::PubsModel::AuthDetails=HASH(0x7f782001cb68)&#39;) called at /opt/eprints3/perl_lib/Symplectic/Handlers/RepositoryHandler.pm line 109\n\tSymplectic::Handlers::RepositoryHandler::handler_multi(&#39;Apache2::RequestRec=SCALAR(0x7f7820161f00)&#39;, undef) called at /opt/eprints3/perl_lib/Symplectic/Apache/Rewrite.pm line 98\n\tSymplectic::Apache::Rewrite::__ANON__(&#39;Apache2::RequestRec=SCALAR(0x7f7820161f00)&#39;) called at -e line 0\n\teval {...} called at -e line 0\n<br></div><div><br></div></div>