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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Hi Mary,<br>
It looks like your server is struggling to server pages over HTTPS:</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This works:</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fubir.bolton.ac.uk%2F1009%2F&data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C342a0c8fad644fb939c908d802208e65%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=8ggC58KHPpJjF5YHHoTzLnmGRFa9y%2BvsVM5Fjkw0VV8%3D&reserved=0" originalSrc="https://ubir.bolton.ac.uk/1009/" shash="hQk+BlbPie1gOyqwL3SGHLLoCzi75pMXfvsPlTW92TDpW0tnmlnQzcu2hVLprRNRJdjcQ2zyRFRVrBHFsTGHQr6tzAHcw1qFjuI4Ue66FBr5IZ6MPYmsSuvGL7XjnqV9WkXvpPpjHIhVXtQ+4u+/AeZuKTtbTSGUsqS0isB/l6Q=" id="LPlnk878384">http://ubir.bolton.ac.uk/1009/</a><br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
this fails (for me at least):</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fubir.bolton.ac.uk%2F1009%2F&data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C342a0c8fad644fb939c908d802208e65%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=8ggC58KHPpJjF5YHHoTzLnmGRFa9y%2BvsVM5Fjkw0VV8%3D&reserved=0" originalSrc="https://ubir.bolton.ac.uk/1009/" shash="hQk+BlbPie1gOyqwL3SGHLLoCzi75pMXfvsPlTW92TDpW0tnmlnQzcu2hVLprRNRJdjcQ2zyRFRVrBHFsTGHQr6tzAHcw1qFjuI4Ue66FBr5IZ6MPYmsSuvGL7XjnqV9WkXvpPpjHIhVXtQ+4u+/AeZuKTtbTSGUsqS0isB/l6Q=">https://ubir.bolton.ac.uk/1009/</a><br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
There is a line in the code that checks whether the page is 'secure'.<br>
On the server, this is [EPRINTS_ROOT]/lib/plugins/EPrints/Plugin/Screen/EPrint/Box/Altmetric.pm<br>
- or <br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Feprintsug%2Faltmetric%2Fblob%2Fmaster%2Flib%2Fplugins%2FEPrints%2FPlugin%2FScreen%2FEPrint%2FBox%2FAltmetric.pm%23L11&data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C342a0c8fad644fb939c908d802208e65%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=fEOkykFiDgN%2Bd7vCQ1ArISWfLBkE7NkyOm7QHy%2BrITU%3D&reserved=0" originalSrc="https://github.com/eprintsug/altmetric/blob/master/lib/plugins/EPrints/Plugin/Screen/EPrint/Box/Altmetric.pm#L11" shash="N791YC002qPrWowACOuS/+ZHuB9Z8V/u1GMQLIxNqpFBNQ/kt3I8Ho5KjoPLoSBCAQJoYOB82l096oCgbXl0Kz9q7RBKB6Q3a6Hu15L6nxSk66yWsbPXC3ZWUyBX6ecochxGBPy3sQ1pLLI9qBXMiui//4T4XuIY/067Wikjl3o=" id="LPlnk372398">https://github.com/eprintsug/altmetric/blob/master/lib/plugins/EPrints/Plugin/Screen/EPrint/Box/Altmetric.pm#L11</a><br>
<br>
If you comment-out this line (put a '#' at the start of the line), and try to regenerate an abstract (for an item with a DOI), it might work.<br>
<br>
<br>
I'm not sure what the intention of the 'get_secure' check is - it was there before I made the last edits to the Altmetric plugin - maybe we should remove it?<br>
<br>
Cheers,<br>
John</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> eprints-tech-bounces@ecs.soton.ac.uk <eprints-tech-bounces@ecs.soton.ac.uk> on behalf of David R Newman via Eprints-tech <eprints-tech@ecs.soton.ac.uk><br>
<b>Sent:</b> 26 May 2020 14:47<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk <eprints-tech@ecs.soton.ac.uk>; Barden-McEachern, Mary <M.E.Barden@bolton.ac.uk><br>
<b>Subject:</b> Re: [EP-tech] Altmetrics</font>
<div> </div>
</div>
<div>
<p>Hi Mary,</p>
<p>Looking at your repository (assuming it is ubir.bolton.ac.uk) I can see that you have the lastest (v1.2.0) version of the Altmetric plugin installed. This uses a different URL (to lookup DOIs or ISSNs to get Altmetric data) to older versions. Although
looking round the JavaScript you have installed on your repository this URL being used looks to be using the local /cgi/altmetric lookup script in the correct way/<br>
</p>
<p>The first thing I would try is going to a publication that has the id_number field set (Identification Number is the default label for this field but you may have changed this) and the value set is a DOI, (values like 10.1006/jmbi.1998.2354, doi:10.1006/jmbi.1998.2354,
DOI:10.1006/jmbi.1998.2354, etc. should work) and regenerate the summary page. The easiest way to do this is to make a small change to the record. If you then look at the summary page (e.g.
<a class="x_moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fubir.bolton.ac.uk%2F1009%2F&data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C342a0c8fad644fb939c908d802208e65%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=%2FdSTURQ8hlzoA6ytgqevbSKUjI0o7XIyCg5mkANOAn4%3D&reserved=0" originalSrc="http://ubir.bolton.ac.uk/1009/" shash="Vf4hqfZ5e921etn62CGMB4p2n8J18Yk+rUGlTgTws6Ifp+b6w8C1WXsvU39pMmm2HBvRhsnCRfAFCbmr/V4DI4tHSdwavbqDV96lOfcd3iQH5prQIH0QlZx/04iZQSFRvkTaxbzZBkkNoEcZTOjJFdCkLR4UoagXM12q1zFIHIU=" originalsrc="http://ubir.bolton.ac.uk/1009/" shash="m4Cr3CcCRw0D3QhhwSb8IFjuV6U5el6C9ksiiVMZJJSbZDyDS2yB2jCKJjCzUxnaIaLA9GBz01YeMXsAWPVfvPllQYW92tYP96b+YX+ZxxONe/K3xu97A/P1HsiH/rPg8GEwt7e9VSs+OvowHbzVB40Zv0wp8P4ja305LNFyY3w=">
http://ubir.bolton.ac.uk/1009/</a> ) to see if an Altmetric plugin box is displayed. If not, if you could point me at the page you tested and also provide the value you set in the id_number field, I can take a look to see what is wrong. It is possible the
Altmetric box plugin got disabled somehow but this is difficult to evaluate without access to the configuration for your repository.
<br>
</p>
<p>I can see that you also have the CORE recommender plugin installed. This can cause problems mainly with the CSS but in some cases with the JavaScript as well. Did you add this fairly recently and/or have you been able to see publication summary pages that
include both the CORE and Altmetric plugin boxes?<br>
</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<div class="x_moz-cite-prefix">On 26/05/2020 13:57, Barden-McEachern, Mary via Eprints-tech wrote:<br>
</div>
<blockquote type="cite">
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<p class="x_MsoNormal"><span lang="EN-GB">Hi all</span></p>
<p class="x_MsoNormal"><span lang="EN-GB"> </span></p>
<p class="x_MsoNormal"><span lang="EN-GB">I have the Altmetrics plugin installed from the Eprints Bazaar, but it’s no longer displaying on any of the repository pages. I have tried uninstalling and reinstalling, but this didn’t help.</span></p>
<p class="x_MsoNormal"><span lang="EN-GB"> </span></p>
<p class="x_MsoNormal"><span lang="EN-GB">Can anyone suggest a solution?</span></p>
<p class="x_MsoNormal"><span lang="EN-GB"> </span></p>
<p class="x_MsoNormal"><span lang="EN-GB">Thanks</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">Mary</span></p>
<p class="x_MsoNormal"><span lang="EN-GB"> </span></p>
<p class="x_MsoNormal"><span lang="EN-GB">Mary Barden</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">MA, PGCE, SFHEA</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">Electronic Resources Librarian</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">The Library</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">The University of Bolton</span></p>
<p class="x_MsoNormal"><span lang="EN-GB">BL3 5AB</span></p>
<p class="x_MsoNormal"><span lang="EN-GB"><a href="mailto:m.e.barden@bolton.ac.uk">m.e.barden@bolton.ac.uk</a></span></p>
<p class="x_MsoNormal"><span lang="EN-GB">01204 903547</span></p>
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