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<p>Hi Aris Kurniawan,</p>
<p>This sounds like the virtualhost for EPrints is only configured
for a particular IP address. If you are on campus then users
accessing EPrints will be connecting on that IP address but when
they are off campus they will be using a different IP address*.
Running EPRINTS_PATH/generate_static --system --replace should
generate the HTTP configuration and not restrict to an IP
address. However, the HTTPS configuration needs to be manually
configured in
EPRINTS_PATH/archives/ARCHIVE_NAME/ssl/securevhost.conf. If you
edit this file and make sure the VirtualHost lines look like:</p>
<p><VirtualHost *:443><br>
</p>
<p>If the * is substituted with an IP address then that will be your
problem. Assuming you have no other websites running on the
server then it is safe to change the IP address to *. Even if you
do have other sites hosted on the server it should be OK but check
to make sure those sites are still OK after restarting Apache.<br>
</p>
<p>If this does not look to be the issue. Please could you send me
the output of the following (use the first if you are running
RedHat, CentOS or Fedore and the second if you are running Ubuntu
or Debian):</p>
<p>httpd -S</p>
<p>. /etc/apache2/envvars && apache2 -S</p>
<p>Ideally run this commands as the root user although they should
work without.</p>
<p>Regards</p>
<p>David Newman</p>
<p>*Often an organisation will use the 10.0.0.0/8 (defined as a
private IP address range that will not get routed across the
Internet) inside their organisation but for website to be
accessible outside the organisation they will need a non-private
address as well as one in the 10.0.0.0/8.<br>
</p>
<div class="moz-cite-prefix">On 29/04/2020 12:48, zulkarnain via
Eprints-tech wrote:<br>
</div>
<blockquote type="cite" cite="mid:EMEW3|58d7d7b4f8e6d07173494f4c3dfb96baw3SCoh14eprints-tech-bounces|ecs.soton.ac.uk|1455511761.1375192.1588160937250@mail.yahoo.com">
<div id="ymail_android_signature">Your DNS and Apache is working
but there are.no eprints services. Diconfigurasi dulu ris.</div>
<div id="yMail_cursorElementTracker_1588160923021"><br>
</div>
<div id="yMail_cursorElementTracker_1588160923214">Zul</div>
<br>
<blockquote style="margin: 0 0 20px 0;">
<div style="font-family:Roboto, sans-serif; color:#6D00F6;">
<div>On Wed, Apr 29, 2020 at 18:23, Aris Kurniawan via
Eprints-tech</div>
<div><a class="moz-txt-link-rfc2396E" href="mailto:eprints-tech@ecs.soton.ac.uk"><eprints-tech@ecs.soton.ac.uk></a> wrote:</div>
</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0;
border-left: 1px solid #6D00F6;">
<div dir="ltr">Regards<br>
</div>
<div dir="ltr">Help me<br>
</div>
<div dir="ltr">eprints server is still local, only accessible
to computers that are<br>
</div>
<div dir="ltr">connected to the server. along with the needs
of students and campus<br>
</div>
<div dir="ltr">I request domain and public IP.<br>
</div>
<div dir="ltr">but there is a problem. eprints can only be
accessed if using campus<br>
</div>
<div dir="ltr">internet, if not using campus internet the
browser display is the<br>
</div>
<div dir="ltr">default apache page.<br>
</div>
<div dir="ltr"> how do i resolve this?<br>
</div>
<div dir="ltr">This is my url eprints for repository my campus<br>
</div>
<div dir="ltr">repository.unsoed.ac.id<br>
</div>
<div dir="ltr"><br>
</div>
<div dir="ltr">Thank you<br>
</div>
<div dir="ltr">*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank" moz-do-not-send="true">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
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<pre class="moz-quote-pre" wrap="">*** Options: <a class="moz-txt-link-freetext" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a>
*** Archive: <a class="moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eprints.org%2Ftech.php%2F&data=01%7C01%7C%7Ce2df23e7d23e4d16ba3808d7ec3b9db3%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=s2FEZVvoQ6TsFV0vEdDp14nTsXH6pgsEBveCv892qtI%3D&reserved=0" originalSrc="http://www.eprints.org/tech.php/" shash="TKQ8AIsqHyYoTgA6LTkM0og3HHmZANgyVCS6Y2dEqpl9LK28mZLLlvYmBydjMSqVFYbDAP2NBXRKto7NLoXiM3CzyfLannVk6gFAm3oVqBEq408QBnLT5WIqMHDkeIVMXaDZPZSPlnnTgd3YeDkKGDzJWz0bxxfK/u5OdPvua+o=">http://www.eprints.org/tech.php/</a>
*** EPrints community wiki: <a class="moz-txt-link-freetext" href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwiki.eprints.org%2F&data=01%7C01%7C%7Ce2df23e7d23e4d16ba3808d7ec3b9db3%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=NhxVGsUkTtRYw2kqRd%2FNgd%2F9p7QTMRiAatTEDek8Xd8%3D&reserved=0" originalSrc="http://wiki.eprints.org/" shash="IThk1iak2fCleqqzMVAufFPaao7fgkgjZ8MQrzebJx88iI/+KokFvLu+WTiJWEptF+WqBV4J2X3a8YuOqTX0vB094DwZ/4jFdMzwVgH1lD/UuRxsSM0sDQtTjE7oGb4EtO4zQOvAsTr0wz6B0wa42Sk3oNgAeXSWmNRWxJNg734=">http://wiki.eprints.org/</a></pre>
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