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<p>Hi Ravi,</p>
<p>Please could you tell me which version of EPrints you have installed and how you installed it (e.g. from the DEB or RPM package, the tarball/zip on files.eprints.org, from GitHub, if so which release or changeset, etc.).&nbsp;&nbsp;
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<p>As a general first thing to check, you should have a look at your Apache error log to see if any error message gets generated when you successfully authenticate but get thrown back to the login page.</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<div class="moz-cite-prefix">On 06/12/2019 05:42, Ravi Murugesan via Eprints-tech wrote:<br>
</div>
<blockquote type="cite" cite="mid:EMEW3|6572cda9f832484cce064b5162dd0dafvB55iB14eprints-tech-bounces|ecs.soton.ac.uk|CADj=gGx9bTM5eG_Gcw1cYwWGk9nHXAqKSqYZY1xPjY5__eEW9Q@mail.gmail.com">
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<div>Hello,</div>
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<div>I'm new to EPrints. I've just set up my first EPrints website and I am able to see the homepage on my browser. When I try to login with the admin account I'd created during the installation, the page refreshes and I see the login page again. I am not actually
 able to login. When I put an incorrect password, I get the 'incorrect username or password' error message. So it seems that my login credentials are being validated but for some reason I'm not going through into my account.<br>
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<div><br>
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<div>I have tried creating other admin accounts and an editor account, but the same error persists on different browsers (Firefox, Chrome and Edge). Could someone please help?</div>
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<div>Many thanks,</div>
<div>Ravi Murugesan<br>
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