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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Denis,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you see any errors in your Apache server logs when you try the search? This will probably help with diagnosing the problem<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Alan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Library Services, The Open University, Milton Keynes, UK<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> eprints-tech-bounces@ecs.soton.ac.uk <eprints-tech-bounces@ecs.soton.ac.uk>
<b>On Behalf Of </b>Denis Munyua via Eprints-tech<br>
<b>Sent:</b> 27 June 2019 14:14<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk<br>
<b>Subject:</b> [EP-tech] Internal Server Error - Search<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Greetings,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Getting this error on searching the repository.<o:p></o:p></span></p>
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<h1><span style="font-family:"Times New Roman",serif;color:black">Internal Server Error<o:p></o:p></span></h1>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">The server encountered an internal error or misconfiguration and was unable to complete your request.</span><span style="font-family:"Trebuchet MS",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">I have tried to restart the indexer but still, there is a high volume of '</span>Background Task Queue' which doesn't reduce even after running the indexer.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">P.s. On running the command reindex from the prompt am getting this message 'Exception: Flint backend no longer supported'<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Please advise.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p><span style="font-family:"Trebuchet MS",sans-serif">Denis Munyũa<br>
P.O. Box 12510- 00100 | Nairobi, Kenya<br>
Mobile: +254 720760340<br>
Skype: denis.munyua</span><o:p></o:p></p>
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