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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi James,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">If you add a record directly to EPrints, and use the character ę in a name (or other field), does it save OK?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">I've just tried on a 3.3.10 install, and it seems to handle this without any issues - which might point to the issue being elsewhere.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Is there anything in the error logs regarding this - or was it a trial-and-error approach to find the cause of the problems?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>James Kerwin via Eprints-tech<br>
<b>Sent:</b> 13 November 2018 12:16<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk<br>
<b>Subject:</b> [EP-tech] Eprints-Elements and the &quot;ę&quot;<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal">Hi all,<o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal">We have Elements and EPrints. Recently an article couldn't be uploaded to EPrints from Elements. After a fair bit of messing around, I've worked out the letter &quot;<i><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">ę&quot;
</span></i><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">is preventing the file upload (I removed the author with this letter and the file went on without a problem).</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">Unfortunately, this means the problem is with EPrints. Does anybody know of a straight-forward way of getting this to work without necessarily changing the spelling of the author's
 name?</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">I found this which I think might be my answer, but we're using 3.3.14 so maybe there is another solution?</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif"><a href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FFix_for_better_UTF8_support&amp;data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C3fa545c1d3614e633dd308d649674e6d%7C4a5378f929f44d3ebe89669d03ada9d8%7C1&amp;sdata=AGhM2%2Bbq%2FEtOvoTVlUZHGQOZUp0gUM8w9sOJ1Erw62Y%3D&amp;reserved=0" originalSrc="https://wiki.eprints.org/w/Fix_for_better_UTF8_support" shash="N8tWzfgQB14sQk9iHA5AgJpXsVooWv3rJ2Frzyau7wqbbsCAnd9LaVTOsVuG8Z3IU5a3KrPXlRrEI7bdvrYsXA9f0F2tn5p2Ss9rkvPo/VkWM8pP4KXP2LBJMBZ3lQ2dPDwrnwQSvFKWv2XJ7nBjkjuXp/SlT15vqq+IzuKojwI=">https://wiki.eprints.org/w/Fix_for_better_UTF8_support</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">All advice and guidance greatly appreciated as ever!</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">Thanks,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif">James</span><o:p></o:p></p>
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