<div dir="ltr"><div dir="ltr">Hi John,<div><br></div><div>It was mostly trial and error using the pointers you gave me the first time I had upload trouble (upload a plain text file with a simple filename etc). It let me upload it with me as the author which is when I looked towards the "special" characters.</div><div><br></div><div>I've just done another upload on Test straight to EPrints (going around Elements and RT1/Crosswalks) including the author with special characters. It turns out there's both an "ę" and a "ł" (I thought it was an L, but it has a wiggle through the middle). Both letters by themselves cause the error (e.g. remove the ę it still happens, remove the ł it still happens, remove both and it's fine).</div><div><br></div><div>The upload straight to EPrints didn't work. When I clicked next it gave me the error below (not sure how this mailing list handles images). When I exchanged the characters for their more typical counterparts it went on without issue.</div><div><br></div><div><div><div><img src="cid:ii_jofspry01" alt="image.png" width="562" height="110"><br></div></div></div><div><br></div><div>I'm not an expert, but I suspect now that this may be more a server issue than specifically EPrints as I would expect EPrints to refuse to save it or give me an EPrints-style warning.</div><div><br></div><div>Thanks,</div><div>James</div></div></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Nov 13, 2018 at 12:55 PM John Salter <<a href="mailto:J.Salter@leeds.ac.uk">J.Salter@leeds.ac.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi James,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">If you add a record directly to EPrints, and use the character ę in a name (or other field), does it save OK?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I've just tried on a 3.3.10 install, and it seems to handle this without any issues - which might point to the issue being elsewhere.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Is there anything in the error logs regarding this - or was it a trial-and-error approach to find the cause of the problems?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">John<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a> [mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>James Kerwin via Eprints-tech<br>
<b>Sent:</b> 13 November 2018 12:16<br>
<b>To:</b> <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] Eprints-Elements and the "ę"<u></u><u></u></span></p>
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<p class="MsoNormal">Hi all,<u></u><u></u></p>
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<p class="MsoNormal">We have Elements and EPrints. Recently an article couldn't be uploaded to EPrints from Elements. After a fair bit of messing around, I've worked out the letter "<i><span style="font-size:10.5pt;font-family:"Arial",sans-serif">ę"
</span></i><span style="font-size:10.5pt;font-family:"Arial",sans-serif">is preventing the file upload (I removed the author with this letter and the file went on without a problem).</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Unfortunately, this means the problem is with EPrints. Does anybody know of a straight-forward way of getting this to work without necessarily changing the spelling of the author's
name?</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">I found this which I think might be my answer, but we're using 3.3.14 so maybe there is another solution?</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><a href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FFix_for_better_UTF8_support&data=01%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cf899453fc66a4d2184c908d649702a90%7C4a5378f929f44d3ebe89669d03ada9d8%7C1&sdata=OnCnPQuvamBx7i8AAlT1mzx3yaWfQT593Rf6fzuXknA%3D&reserved=0" originalSrc="https://wiki.eprints.org/w/Fix_for_better_UTF8_support" shash="KV55+PRAhPyLW0RtT2MA+esFjRLRMzBfZEkbVrA02cnfTcG7TuAaA1nlM24lvJE79b2sQeeDkHP6UrfTU6oIYNAycf0U3+yUq1rXHlSvLrHnHAchgQu5PpjqygZoc6GRbBFLNfbFa6n2e5OKEkFrrSHC/2TBTSMVwW0sUZz4i68=" target="_blank">https://wiki.eprints.org/w/Fix_for_better_UTF8_support</a></span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">All advice and guidance greatly appreciated as ever!</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Thanks,</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">James</span><u></u><u></u></p>
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