<div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Hello again all,<div><br></div><div>I took a look at the Apache error log and got a line appearing saying "Wide character in print at...".</div><div><br></div><div>Then a wise person let me know my problem and it was in the use of "uri_escape" and "uri_escape_utf8" in a script; just in case anybody has a similar problem.</div><div><br></div><div>So it is provisionally fixed.</div><div><br></div><div>Thanks for your time, advice and patience.</div><div><br></div><div>James</div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Nov 13, 2018 at 2:29 PM Yuri via Eprints-tech <<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">You should post the traceback error in the log.<br>
<br>
Il 13/11/18 15:16, James Kerwin via Eprints-tech ha scritto:<br>
> They're in the Author field. When this author has been included for <br>
> other articles in the past those letters have been omitted.<br>
><br>
> On Tue, Nov 13, 2018 at 2:04 PM John Salter <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a> <br>
> <mailto:<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>>> wrote:<br>
><br>
> Are these characters in the filename, or in the author field for<br>
> the record to which the document is being uploaded?<br>
><br>
> *From:*James Kerwin [mailto:<a href="mailto:jkerwin2101@gmail.com" target="_blank">jkerwin2101@gmail.com</a><br>
> <mailto:<a href="mailto:jkerwin2101@gmail.com" target="_blank">jkerwin2101@gmail.com</a>>]<br>
> *Sent:* 13 November 2018 13:59<br>
> *To:* John Salter <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a> <mailto:<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>>><br>
> *Cc:* <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a><br>
> <mailto:<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>><br>
> *Subject:* Re: [EP-tech] Eprints-Elements and the "ę"<br>
><br>
> Hi John,<br>
><br>
> It was mostly trial and error using the pointers you gave me the<br>
> first time I had upload trouble (upload a plain text file with a<br>
> simple filename etc). It let me upload it with me as the author<br>
> which is when I looked towards the "special" characters.<br>
><br>
> I've just done another upload on Test straight to EPrints (going<br>
> around Elements and RT1/Crosswalks) including the author with<br>
> special characters. It turns out there's both an "ę" and a "ł" (I<br>
> thought it was an L, but it has a wiggle through the middle). Both<br>
> letters by themselves cause the error (e.g. remove the ę it still<br>
> happens, remove the ł it still happens, remove both and it's fine).<br>
><br>
> The upload straight to EPrints didn't work. When I clicked next it<br>
> gave me the error below (not sure how this mailing list handles<br>
> images). When I exchanged the characters for their more typical<br>
> counterparts it went on without issue.<br>
><br>
> image.png<br>
><br>
> I'm not an expert, but I suspect now that this may be more a<br>
> server issue than specifically EPrints as I would expect EPrints<br>
> to refuse to save it or give me an EPrints-style warning.<br>
><br>
> Thanks,<br>
><br>
> James<br>
><br>
> On Tue, Nov 13, 2018 at 12:55 PM John Salter <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a><br>
> <mailto:<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>>> wrote:<br>
><br>
> Hi James,<br>
><br>
> If you add a record directly to EPrints, and use the character<br>
> ę in a name (or other field), does it save OK?<br>
><br>
> I've just tried on a 3.3.10 install, and it seems to handle<br>
> this without any issues - which might point to the issue being<br>
> elsewhere.<br>
><br>
> Is there anything in the error logs regarding this - or was it<br>
> a trial-and-error approach to find the cause of the problems?<br>
><br>
> Cheers,<br>
><br>
> John<br>
><br>
> *From:*<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a><br>
> <mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>><br>
> [mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a><br>
> <mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>>] *On Behalf Of<br>
> *James Kerwin via Eprints-tech<br>
> *Sent:* 13 November 2018 12:16<br>
> *To:* <a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a><br>
> <mailto:<a href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a>><br>
> *Subject:* [EP-tech] Eprints-Elements and the "ę"<br>
><br>
> Hi all,<br>
><br>
> We have Elements and EPrints. Recently an article couldn't be<br>
> uploaded to EPrints from Elements. After a fair bit of messing<br>
> around, I've worked out the letter "/ę" /is preventing the<br>
> file upload (I removed the author with this letter and the<br>
> file went on without a problem).<br>
><br>
> Unfortunately, this means the problem is with EPrints. Does<br>
> anybody know of a straight-forward way of getting this to work<br>
> without necessarily changing the spelling of the author's name?<br>
><br>
> I found this which I think might be my answer, but we're using<br>
> 3.3.14 so maybe there is another solution?<br>
><br>
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><br>
> All advice and guidance greatly appreciated as ever!<br>
><br>
> Thanks,<br>
><br>
> James<br>
><br>
><br>
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</blockquote></div>