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<p>Hi Ellis,</p>
<p>If you have a user who as a large number of EPrint records
associated with them (maybe their account ID was used during a
mass import), then when that user logs in, the first page they
will be taken to lists their EPrint records, this can be quite
slow with hundreds and certainly thousands of records. This is
often even slower if you are also using the MEPrints plugin, which
tries to load various stats when it logs you in and takes you to
your profile page. Is it just when you login or navigating about
as well, say editing 1 particular EPrint record? The only things
I can think that may cause all pages to be slow to load is either
if there is something odd in the user record itself or that
something that calls off to a remote service with the username and
for some reason it has issues with that particular username. For
the former, I have never seen one user being a lot slower than all
others, so I cannot suggest what to look for in the user record.
For the latter, this would have to be some bespoke feature added
to your repository, as there is nothing like this that EPrints
does by defaullt.<br>
</p>
<p>If an item is not in the live archive it will give a 404 error
like I can see on the link you provided. I assume you have
probably checked this. If not, check at
<a class="moz-txt-link-freetext" href="https://researcharchive.wintec.ac.nz/cgi/users/home?screen=EPrint%3A%3AView&eprintid=3637">https://researcharchive.wintec.ac.nz/cgi/users/home?screen=EPrint%3A%3AView&eprintid=3637</a>
and look under the Details tab for the Status field. By default
this should show "Published" (or something similar if the phrase
has been changed) if the item is in the live archive and therefore
should not give a 404. There may be other reasons for this not
being present but it difficult to know what this might be. One
thing you could try, is going to the Action tab on the link I
provided above and moving to review and then moving back to the
repository, this may clear something that has got wrongly cached.</p>
<p>For the EPScript error, abstract pages (i.e. the views being
generated) are static and when the generate_views script is being
running there is no $current_user. I would advise removing any
use of $current_user in citations (i.e. in this case
cfg/citations/eprint/default.xml from your archive's directory).
$current_user is really only intended to be used in workflows
(e.g. cfg/workflows/eprint/default.xml) where there will be being
used by a logged in user. This may also explain why you are
getting a 404 for the record your reported, as the abstract page
cannot be generated, due to this EPScript error.<br>
</p>
<p>Regards</p>
<p>David Newman<br>
</p>
<br>
<div class="moz-cite-prefix">On 31/01/2018 00:54, Eliseo Gatchalian
wrote:<br>
</div>
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<div class="WordSection1">
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m hoping if anyone can provide me
guidance on how to fix the following issues:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph"
style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span
style="mso-list:Ignore">1.<span style="font:7.0pt
"Times New Roman"">
</span></span><!--[endif]-->Very slow accessing EPrints when
a particular user is logged in. Other users are ok.<o:p></o:p></p>
<p class="MsoListParagraph"
style="margin-left:54.0pt;text-indent:-18.0pt;mso-list:l2
level1 lfo3">
<!--[if !supportLists]--><span style="mso-list:Ignore">-<span
style="font:7.0pt "Times New Roman"">
</span></span><!--[endif]-->I’ve checked the following:
server space still 3.5GB left, network connections are ok
since other user login are fast. I’ve also restarted apache,
but same issue with the users<o:p></o:p></p>
<p class="MsoListParagraph"
style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span
style="mso-list:Ignore">2.<span style="font:7.0pt
"Times New Roman"">
</span></span><!--[endif]-->Getting a 404 error for user in
issue#1 when accessing some of his items.<o:p></o:p></p>
<p class="MsoListParagraph"
style="margin-left:54.0pt;text-indent:-18.0pt;mso-list:l2
level1 lfo3">
<!--[if !supportLists]--><span style="mso-list:Ignore">-<span
style="font:7.0pt "Times New Roman"">
</span></span><!--[endif]-->I’ve checked the eprint table
and I can see the record for eprintid 3637 is there, but when
we go to
<a moz-do-not-send="true"
href="http://researcharchive.wintec.ac.nz/3637/">http://researcharchive.wintec.ac.nz/3637/</a>,
it is saying 404 File not Found.<o:p></o:p></p>
<p class="MsoListParagraph"
style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span
style="mso-list:Ignore">3.<span style="font:7.0pt
"Times New Roman"">
</span></span><!--[endif]-->When generating views, I’m
getting:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt">“EPScript
error: Script in citation eprint/default: can’t get a
property {usertype from undefined value at character 14
<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"> $current_user{usertype}
= ‘editor’<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt">
^ here at /opt/eprints3/bin/../perl_lib/EPrints/Script.pm line
162.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m not sure if the above issues are all
linked together or they are separate issues on their own. Any
help to fix the above issues is greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal">Ellis<o:p></o:p></p>
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