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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Maybe try this:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Find an item without the boxes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Save the html source of the page<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Run generate_abstracts to make the boxes reappear.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Save the html source of this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Diff the two html sources - what's the difference?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">That might point us toward what's going on…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>Monica Wood<br>
<b>Sent:</b> 04 January 2018 09:30<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk<br>
<b>Subject:</b> Re: [EP-tech] Refresh Abstracts removing Boxes from Summary Page<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">As it renders fine when i run generate_abstracts, but then disappears when you edit a record or refresh abstracts, i wouldn't imagine its the javascript.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">I haven't changed the templates either.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">It use to serve all pages (except pages like login) through both http and https, but any requests to http is now redirected to https.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">If you look at our repository you will probably see newly created items with no boxes and older records have the boxes. If i generate_abstracts
on the new ones then the boxes will appear.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">I just dont understand what could possibly cause this.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Monica<o:p></o:p></span></p>
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<br>
<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Thu, Jan 4, 2018 at 8:19 PM +1100, "John Salter" <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hmm, interesting...<br>
I believe both those boxes use Javascript to render data.<br>
Is there something amiss with the javascript (e.g. it's not being served over https)?
<br>
<br>
I think there used to be two version of the js that could be served - one secure, the other not. I don't think this variation is needed in modern versions of EPrints - maybe you are referencing the older version of the js in your template?<br>
<br>
Cheers,<br>
John <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a> <<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>> on behalf of Monica Wood <<a href="mailto:monica.wood@utas.edu.au">monica.wood@utas.edu.au</a>><br>
<b>Sent:</b> 04 January 2018 08:42:15<br>
<b>To:</b> <a href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> Re: [EP-tech] Refresh Abstracts removing Boxes from Summary Page</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Hi John and Adam.<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Id already tried restarting the httpd service multiple times and the indexer has been restarted since this problem arose.<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">The whole thing has me very confused as it only appeared recently.<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">We did move to shibboleth auth around the same time and all traffic is now directed through https... not sure if these changes would
have done anything. <br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Thanks<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Monica<o:p></o:p></span></p>
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<br>
<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Thu, Jan 4, 2018 at 6:54 PM +1100, "John Salter" <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Monica,<br>
It sounds like you might just need to restart Apache...<br>
When running something from the command-line, the EPrints stack is interpreted from the files on disk.<br>
When you 'expire' the abstracts, they are regenerated on-the-fly by the Apache process, using the EPrints stack Apache interpreted when it was started.<br>
<br>
Hope that makes some sense.<br>
If might also be worth restarting the indexer - as this too has an interpreted stack that could differ from the on-disk version you get from the command-line now!<br>
<br>
Cheers,<br>
John <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a> <<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>> on behalf of Monica Wood <<a href="mailto:monica.wood@utas.edu.au">monica.wood@utas.edu.au</a>><br>
<b>Sent:</b> 04 January 2018 01:15:23<br>
<b>To:</b> Eprints Tech<br>
<b>Subject:</b> [EP-tech] Refresh Abstracts removing Boxes from Summary Page</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">Hi All,</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">I’ve got the most bizarre problem happening.</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">My staff started noticing that when they edited an item that the irstats2 downloads box would disappear from the summary page.</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">I had a look and noticed the altmetics box was also disappearing and when I did a refresh_abstracts using epadmin or the regenerate abstracts button from the admin ->
systems tools, then every box disappeared from every summary.</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">They reappear if I run the script generate_abstracts from the cmdln, but apart from refresh_abstracts setting a abstracts.timestamp variable to state that a page needs
to be regenerated on request, I cannot see what these commands are really doing differently.</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">Both should be calling the method $eprint->generate_static() when the page is generated</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">I could solve this by not putting that data into a Screen::EPrint::Box, but it doesn’t actually solve the issue of why refresh is removing them.</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">Thanks</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">Monica Wood</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">Library Systems</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt">University of Tasmania</span><o:p></o:p></p>
<p class="xxmsonormal" style="background:white"><span lang="EN-AU" style="font-size:11.0pt"><a href="https://eprints.utas.edu.au">https://eprints.utas.edu.au</a>
</span><o:p></o:p></p>
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