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    <p>Hi Emilian,</p>
    <p>I assume you restarted (or at least reloaded) Apache? Please
      could you also confirm exactly where you put default.xml (I assume
      the latter of my examples) on your file system.</p>
    <p>Regards</p>
    <p>David Newman<br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 31/10/2017 10:38, Emilian Mitocariu
      wrote:<br>
    </div>
    <blockquote
cite="mid:EMEW3|c5ef377c7a1341d267ca0ce14e01e206y9UAcr14eprints-tech-bounces|ecs.soton.ac.uk|CA+rSDaRX4MyEEr-3uQi-cYdHnb-mbtbYTz1K2c3Tezy2jABr5g@mail.gmail.com"
      type="cite">
      <div dir="ltr">David, it still gives the same error, the <span
          style="font-size:12.8px">workflows/file/default.xml file
          didn't fix the problem. Didn't Alan said he tried the same
          thing but didn't work?</span></div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Tue, Oct 31, 2017 at 12:32 PM, David
          R Newman <span dir="ltr">&lt;<a moz-do-not-send="true"
              href="mailto:drn@ecs.soton.ac.uk" target="_blank">drn@ecs.soton.ac.uk</a>&gt;</span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="#FFFFFF" text="#000000">
              <p>Hi Emlian,</p>
              <p>On second thoughts, I am not sure this is a good idea
                it allows you to edit these fields, which could lead to
                bad things happening.  It is probably best if you strip
                out the component section and just leave:<br>
                <br>
                &lt;workflow xmlns=<a moz-do-not-send="true"
                  class="m_5623798372497519061moz-txt-link-rfc2396E"
                  href="http://eprints.org/ep3/workflow" target="_blank"><font
                    color="red"><b>MailScanner has detected a possible
                      fraud attempt from "eprints.org" claiming to be</b></font>
                  "http://eprints.org/ep3/<wbr>workflow"</a> xmlns:epc=<a
                  moz-do-not-send="true"
                  class="m_5623798372497519061moz-txt-link-rfc2396E"
                  href="http://eprints.org/ep3/control" target="_blank"><font
                    color="red"><b>MailScanner has detected a possible
                      fraud attempt from "eprints.org" claiming to be</b></font>
                  "http://eprints.org/ep3/<wbr>control"</a>&gt;<br>
                  &lt;flow&gt;<br>
                    &lt;stage ref="main"/&gt;<br>
                  &lt;/flow&gt;<br>
                  &lt;stage name="main"/&gt;<br>
                &lt;/workflow&gt;</p>
              <p>Regards</p>
              <p>David Newman<br>
              </p>
              <span class=""> <br>
                <div class="m_5623798372497519061moz-cite-prefix">On
                  31/10/2017 10:21, David R Newman wrote:<br>
                </div>
              </span>
              <blockquote type="cite"><span class="">
                  <p>Hi Emilian,</p>
                  <p>I have created a basic workflows/file/default.xml,
                    it probably could do with some extra fields being
                    added and it may show some phrases are missing but
                    it should fix the original issue.  Please note, I
                    edited this file on Windows if you copy this onto
                    you linux server, you should probably run dos2unix
                    over it to make sure it has the right line endings.<br>
                  </p>
                </span>
                <p>Regards</p>
                <p>David Newman<br>
                </p>
                <br>
                <span class="">
                  <div class="m_5623798372497519061moz-cite-prefix">On
                    31/10/2017 10:09, Alan.Stiles wrote:<br>
                  </div>
                </span>
                <blockquote type="cite">
                  <div class="m_5623798372497519061WordSection1"><span
                      class="">
                      <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">Is
                          there anything in
                          {EPRINTS_ROOT]/lib/defaultcfg/<wbr>workflows/file/ 
                          on your 3.3.7 version?</span></p>
                      <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"> </span></p>
                    </span>
                    <p class="MsoNormal"><b><span
                          style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"
                          lang="EN-US">From:</span></b><span
                        style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"
                        lang="EN-US"> <a moz-do-not-send="true"
                          class="m_5623798372497519061moz-txt-link-abbreviated"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.<wbr>soton.ac.uk</a>
                        [<a moz-do-not-send="true"
                          class="m_5623798372497519061moz-txt-link-freetext"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">mailto:eprints-tech-bounces@<wbr>ecs.soton.ac.uk</a>]
                        <b>On Behalf Of </b>Emilian Mitocariu<span
                          class=""><br>
                          <b>Sent:</b> 31 October 2017 09:49<br>
                          <b>To:</b> <a moz-do-not-send="true"
                            class="m_5623798372497519061moz-txt-link-abbreviated"
                            href="mailto:eprints-tech@ecs.soton.ac.uk"
                            target="_blank">eprints-tech@ecs.soton.ac.uk</a><br>
                        </span><b>Subject:</b> Re: [EP-tech] Failed to
                        find workflow: file.default</span></p>
                    <div>
                      <div class="h5">
                        <p class="MsoNormal"> </p>
                        <div>
                          <p class="MsoNormal">David, the things is that
                            it works on the old version of eprints
                            (3.3.7) that I am migrating from but there
                            is no such file:</p>
                          <div>
                            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">[EPRINTS_ROOT]/archives/[<wbr>ARCHIVE_NAME]/cfg/workflows/<wbr>file/default.xml</span></p>
                          </div>
                          <p class="MsoNormal"><br>
                            Only these two:</p>
                          <div>
                            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">[EPRINTS_ROOT]/archives/[<wbr>ARCHIVE_NAME]/cfg/workflows/<wbr>eprint/default.xml</span></p>
                          </div>
                          <div>
                            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">[EPRINTS_ROOT]/archives/[<wbr>ARCHIVE_NAME]/cfg/workflows/<wbr>user/default.xml</span></p>
                          </div>
                        </div>
                        <div>
                          <p class="MsoNormal"> </p>
                          <div>
                            <p class="MsoNormal">On Tue, Oct 31, 2017 at
                              11:38 AM, David R Newman &lt;<a
                                moz-do-not-send="true"
                                href="mailto:drn@ecs.soton.ac.uk"
                                target="_blank">drn@ecs.soton.ac.uk</a>&gt;
                              wrote:</p>
                            <blockquote
                              style="border:none;border-left:solid
                              #cccccc 1.0pt;padding:0cm 0cm 0cm
                              6.0pt;margin-left:4.8pt;margin-right:0cm">
                              <div>
                                <p>Hi Emilian,</p>
                                <p>This looks as though it is a bug
                                  common with the latest version of
                                  EPrints because this is a page that is
                                  rarely accessed, as you would not
                                  typically need a workflow to
                                  view/manage a file, as it is embedded
                                  within an eprint.  You would need the
                                  following file:</p>
                                <p><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">[EPRINTS_ROOT]/archives/[<wbr>ARCHIVE_NAME]/cfg/workflows/<wbr>file/default.xml</span></p>
                                <p>However, I am not aware of where such
                                  a file can be found.  So I will have a
                                  dig around and see if I can find
                                  anything.</p>
                                <p>Regards</p>
                                <p><span style="color:#888888">David
                                    Newman</span></p>
                                <div>
                                  <div>
                                    <div>
                                      <p class="MsoNormal">On 31/10/2017
                                        08:25, Emilian Mitocariu wrote:</p>
                                    </div>
                                    <blockquote
                                      style="margin-top:5.0pt;margin-bottom:5.0pt">
                                      <div>
                                        <p class="MsoNormal">There is a
                                          default.xml in both
                                          directories.</p>
                                      </div>
                                      <div>
                                        <p class="MsoNormal"> </p>
                                        <div>
                                          <p class="MsoNormal">On Tue,
                                            Oct 31, 2017 at 10:18 AM,
                                            Alan.Stiles &lt;<a
                                              moz-do-not-send="true"
                                              href="mailto:alan.stiles@open.ac.uk"
                                              target="_blank">alan.stiles@open.ac.uk</a>&gt;
                                            wrote:</p>
                                          <blockquote
                                            style="border:none;border-left:solid
                                            #cccccc 1.0pt;padding:0cm
                                            0cm 0cm
                                            6.0pt;margin-left:4.8pt;margin-right:0cm">
                                            <div>
                                              <div>
                                                <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">Off
                                                    the top of my head,
                                                    and before morning
                                                    caffeine, do you
                                                    have a default.xml
                                                    in
                                                    [EPRINTS_ROOT]/archives/[<wbr>ARCHIVE_NAME]/cfg/workflows/<wbr>eprint/
                                                    ?</span></p>
                                                <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">And
                                                    if not, is there one
                                                    in
                                                    [EPRINTS_ROOT]/lib/defaultcfg/<wbr>workflows/eprint/
                                                    ?</span></p>
                                                <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"> </span></p>
                                                <p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"
                                                      lang="EN-US">From:</span></b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"
                                                    lang="EN-US"> <a
                                                      moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.<wbr>soton.ac.uk</a>
                                                    [mailto:<a
                                                      moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@<wbr>ecs.soton.ac.uk</a>]
                                                    <b>On Behalf Of </b>Mitocariu
                                                    Emilian<br>
                                                    <b>Sent:</b> 31
                                                    October 2017 06:54<br>
                                                    <b>To:</b> <a
                                                      moz-do-not-send="true"
href="mailto:eprints-tech@ecs.soton.ac.uk" target="_blank">eprints-tech@ecs.soton.ac.uk</a><br>
                                                    <b>Subject:</b>
                                                    [EP-tech] Failed to
                                                    find workflow:
                                                    file.default</span></p>
                                                <div>
                                                  <div>
                                                    <p class="MsoNormal"> </p>
                                                    <div>
                                                      <p
                                                        class="MsoNormal">Hi,</p>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"> </p>
                                                      </div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal">I
                                                          recently
                                                          migrated an
                                                          eprints server
                                                          from version <span
style="font-size:9.5pt">3.3.7 to version 3.3.15 and when I go to </span><i>Manage
                                                          records</i>
                                                          -&gt; <i>Files</i> and
                                                          click View on
                                                          one of the
                                                          files I get
                                                          this error:</p>
                                                      </div>
                                                      <p
                                                        class="MsoNormal">EPrints
                                                        System Error<br>
                                                        Failed to find
                                                        workflow:
                                                        file.default</p>
                                                      <div>
                                                        <p
                                                          class="MsoNormal"> </p>
                                                      </div>
                                                      <div>
                                                        <p
                                                          class="MsoNormal">This
                                                          is what I
                                                          found in
                                                          apache logs:</p>
                                                      </div>
                                                      <div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">------------------------------<wbr>------------------------------<wbr>------</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">----------------
                                                          EPrints System
                                                          Error
                                                          ----------------------------</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">------------------------------<wbr>------------------------------<wbr>------</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">Failed
                                                          to find
                                                          workflow:
                                                          file.default</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">------------------------------<wbr>------------------------------<wbr>------</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> at
/usr/share/eprints3/perl_lib/<wbr>EPrints/Workflow.pm line 161.</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
                                                          EPrints::Workflow::new("<wbr>EPrints::Workflow",
EPrints::Repository=HASH(<wbr>0x558c15fabf88), "default", "item",
                                                          EPrints::DataObj::File=HASH(<wbr>0x558c16b95e08),
                                                          "STAFF_ONLY",
ARRAY(0x558c16b6c2b8), "processor", EPrints::ScreenProcessor=HASH(<wbr>0x558c16d59ff8),
                                                          ...) called at
/usr/share/eprints3/perl_lib/<wbr>EPrints/Plugin/Screen/<wbr>Workflow.pm
                                                          line 197</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
EPrints::Plugin::Screen::<wbr>Workflow::workflow(EPrints::<wbr>Plugin::Screen::Workflow::<wbr>Details=HASH(0x558c16b9a4b0))
                                                          called at
                                                          /usr/share/eprints3/perl_lib/<wbr>EPrints/Plugin/Screen/<wbr>Workflow/Details.pm
                                                          line 116</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
EPrints::Plugin::Screen::<wbr>Workflow::Details::render(<wbr>EPrints::Plugin::Screen::<wbr>Workflow::Details=HASH(<wbr>0x558c16b9a4b0))
                                                          called at
                                                          /usr/share/eprints3/perl_lib/<wbr>EPrints/Plugin/Screen/<wbr>Workflow/View.pm
                                                          line 172</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
EPrints::Plugin::Screen::<wbr>Workflow::View::render(<wbr>EPrints::Plugin::Screen::<wbr>Workflow::View=HASH(<wbr>0x558c16b8fe50))
                                                          called at
                                                          /usr/share/eprints3/perl_lib/<wbr>EPrints/ScreenProcessor.pm
                                                          line 377</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
                                                          EPrints::ScreenProcessor::<wbr>process("EPrints::<wbr>ScreenProcessor",
                                                          "session",
                                                          EPrints::Repository=HASH(<wbr>0x558c15fabf88),
                                                          "template",
                                                          undef, "url",
"/cgi/users/home") called at
/usr/share/eprints3/cgi/users/<wbr>home line 25</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
ModPerl::ROOT::ModPerl::<wbr>Registry::usr_share_eprints3_<wbr>cgi_users_home::handler(<wbr>Apache2::RequestRec=SCALAR(<wbr>0x558c1649a6f0))
                                                          called at
                                                          /usr/lib/x86_64-linux-gnu/<wbr>perl5/5.22/ModPerl/<wbr>RegistryCooker.pm
                                                          line 207</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                                eval
                                                          {....} called
                                                          at
/usr/lib/x86_64-linux-gnu/<wbr>perl5/5.22/ModPerl/<wbr>RegistryCooker.pm
                                                          line 207</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
                                                          ModPerl::RegistryCooker::run(<wbr>ModPerl::Registry=HASH(<wbr>0x558c16bfd268))
                                                          called at
                                                          /usr/lib/x86_64-linux-gnu/<wbr>perl5/5.22/ModPerl/<wbr>RegistryCooker.pm
                                                          line 173</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
ModPerl::RegistryCooker::<wbr>default_handler(ModPerl::<wbr>Registry=HASH(0x558c16bfd268))
                                                          called at
                                                          /usr/lib/x86_64-linux-gnu/<wbr>perl5/5.22/ModPerl/Registry.pm
                                                          line 32</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                               
                                                          ModPerl::Registry::handler("<wbr>ModPerl::Registry",
Apache2::RequestRec=SCALAR(<wbr>0x558c1649a6f0)) called at -e line 0</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> 
                                                                eval
                                                          {...} called
                                                          at -e line 0</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">[Tue
                                                          Oct 31
                                                          06:30:25.401013
                                                          2017] [:error]
                                                          [pid 6269:tid
140362561611520] EPrints::abort()\n</p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal"> </p>
                                                        </div>
                                                        <div>
                                                          <p
                                                          class="MsoNormal">I
                                                          couldn't find
                                                          much about
                                                          this error,
                                                          does anyone
                                                          know how to
                                                          fix this?</p>
                                                        </div>
                                                      </div>
                                                    </div>
                                                  </div>
                                                </div>
                                              </div>
                                              <p class="MsoNormal">--
                                                The Open University is
                                                incorporated by Royal
                                                Charter (RC 000391), an
                                                exempt charity in
                                                England &amp; Wales and
                                                a charity registered in
                                                Scotland (SC 038302).
                                                The Open University is
                                                authorised and regulated
                                                by the Financial Conduct
                                                Authority in relation to
                                                its secondary activity
                                                of credit broking. </p>
                                            </div>
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