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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span lang="EN-US">We are using ePrints v3.3.13 and lately we have been experiencing some crashes due to MySQL going away. &nbsp;I looked in the Apache log and I see a lot of the following errors:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">&#8220;[error] Software caused connection abort at /eprints3/cgi/exportview line 108.\n&#8221;<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I looked at the cgi script and searched in the files and this script has something to do with the Views.pm module.&nbsp; I can&#8217;t seem to make the error happen on demand and I&#8217;m wondering if anyone could help me with this.
 &nbsp;I don&#8217;t know if the MySQL server going away is related to these errors or not.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you for your time!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA">Mathieu Perron</span></b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><br>
Chargé de projet informatique et technologique<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><br>
Service des technologies de l'information&nbsp;<br>
Université du Québec à Chicoutimi<br>
555, boul. de l'Université<br>
Chicoutimi (Québec) G7H 2B1</span><span style="font-size:13.5pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><br>
</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><br>
</span><span style="mso-fareast-language:FR-CA"><a href="mailto:Mathieu_Perron@uqac.ca"><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#5B7411">Mathieu_Perron@uqac.ca</span></b></a></span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><br>
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</span><a href="http://www.uqac.ca/"><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#556E00;mso-fareast-language:FR-CA;text-decoration:none"><img border="0" width="120" height="28" id="Image_x0020_1" src="cid:image001.jpg@01D2A4AA.ABDC1AD0" alt="logo uqac"></span></b></a><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA">&nbsp;</span><span style="color:#1F497D;mso-fareast-language:FR-CA"><br>
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</span><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#999999;mso-fareast-language:FR-CA">Le présent document (y compris les pièces qui y sont annexées, le cas échéant) s'adresse au destinataire indiqué et peut contenir des renseignements
 de caractère privé ou confidentiel. Si vous n'êtes pas le destinataire de ce document, nous vous signalons qu'il est strictement interdit de le diffuser, de le distribuer ou de le reproduire. Si ce message vous a été transmis par erreur, veuillez en informer
 l'expéditeur et le supprimer immédiatement. Avant d'imprimer, pensez à l'environnement!</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:FR-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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