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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Luxmore,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">In the admin interface, on the 'System Tools' tab, there's a 'Send Test Email' button - if you use this, can you send an email to yourself?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">If this can't send email, try checking whether you can send email from the commandline (e.g. using the 'mail' command).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">How is your server configured to send email?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">There are some settings in ~/lib/syscfg.d/settings.pl - which may be using SMTP.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">It may be that your server forwards email to another mail server - and this is being blocked for some reason.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">It may be that the mail is being dealt with by the localhost, and this isn't working.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hope that help you start finding out what the problem is - ask if you need more help!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>Luxmore Chiwuta<br>
<b>Sent:</b> 21 December 2016 13:38<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk<br>
<b>Subject:</b> [EP-tech] Eprints not sending activation email<o:p></o:p></span></p>
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<p class="MsoNormal">Dear All<o:p></o:p></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p class="MsoNormal">My E-prints &nbsp;repository recently stopped sending activation emails when a user registers or tries to reset a password. Previously it was functioning well. What could possibly the problem and how do i resolve this issue.<o:p></o:p></p>
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<pre><o:p>&nbsp;</o:p></pre>
<pre><span style="font-size:13.5pt;font-family:&quot;Comic Sans MS&quot;">Regards<o:p></o:p></span></pre>
<pre><o:p>&nbsp;</o:p></pre>
<pre><span style="font-size:18.0pt;font-family:&quot;Comic Sans MS&quot;">Mr Luxmore Chiwuta</span><o:p></o:p></pre>
<pre><o:p>&nbsp;</o:p></pre>
<pre><span style="font-size:13.5pt;font-family:&quot;Comic Sans MS&quot;">Cell: 0773578278; 08644053434</span><o:p></o:p></pre>
<pre style="margin-bottom:12.0pt"><span style="font-family:&quot;Arial Narrow&quot;,sans-serif"><br><br></span><span style="font-family:&quot;Times New Roman&quot;,serif"><o:p></o:p></span></pre>
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