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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">There’s an error in there about “wide character in print” – it’s not just the smiley at the end of the subject line confusing it, is
it?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Lizz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">--<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lizz Jennings BA MSc ACLIP MCLIP (Revalidated 2015)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Technical Data Officer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The Library 4.10, University of Bath, Bath, BA2 7AY UK<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ext. 3570 (External 01225 383570)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:E.Jennings@bath.ac.uk"><span lang="SV" style="color:#0563C1">E.Jennings@bath.ac.uk</span></a></span><u><span lang="SV" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Research Data Management:
<a href="http://www.bath.ac.uk/research/data"><span style="color:#0563C1">http://www.bath.ac.uk/research/data</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>Edward M. Corrado<br>
<b>Sent:</b> 01 June 2016 22:38<br>
<b>To:</b> eprints-tech@ecs.soton.ac.uk<br>
<b>Subject:</b> Re: [EP-tech] ssmtp and eprints<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi David,<o:p></o:p></p>
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<p class="MsoNormal">Thanks for the suggestion about looking at the mail.log which I didn't think to do. I confirmed that nothing is being written there or to the mail.err log. So, I imagine that it is not getting that far for whatever reason. <o:p></o:p></p>
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<p class="MsoNormal">It is possible that my idea of trying to use something simple like ssmtp has more complicated things. :-)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Edward<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Jun 1, 2016 at 4:28 PM, David R Newman <<a href="mailto:drn@ecs.soton.ac.uk" target="_blank">drn@ecs.soton.ac.uk</a>> wrote:<o:p></o:p></p>
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<p>Hi Edward,<o:p></o:p></p>
<p>I think SSMTP also writes to /var/log/maillog so it may be worth checking that to see if there is anything useful. I typically use Sendmail, which is a bit overkill but seems to be more helpful when I am trying to determine whether there is issues with
SPF whitelists or similar.<o:p></o:p></p>
<p>I am not aware of any modifications to the EPrints configuration for sending mail beyond what you have described.<o:p></o:p></p>
<p>Regards<o:p></o:p></p>
<p>David Newman<o:p></o:p></p>
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<p class="MsoNormal">On 01/06/2016 22:18, Edward M. Corrado wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hello, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I configured ssmtp on my Ubuntu box and it sends e-mails fine (via gmail) from the command line. However, whenever I try to send a test e-mail from Eprints (v. <span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">3.3.15</span>)
on Ubuntu 14.04.4 LTS I get an error saying:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">The system is currently unable to send email. Please try again later. If this problem persists, please contact the administrator with details.<o:p></o:p></span></p>
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<p><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">The apache error.log file gets the following entry written to it:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">Failed to create SMTP connection to smtp<br>
Wide character in print at (eval 477) line 44.<br>
Failed to send mail.<br>
To: <a href="mailto:ecorrado@ecorrado.us" target="_blank">ecorrado@ecorrado.us</a> <><br>
Subject: Test email from <a href="http://codabox.org/" target="_blank">http://codabox.org/</a>
</span><span style="font-size:9.5pt;font-family:"Segoe UI Symbol",sans-serif;color:black">☺</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">Does anyone have any idea what to configure for ssmtp? I tried some thing I found in various old e-mails, but nothing seems to work. <o:p></o:p></span></p>
<p><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black">The main things I have tried include: Defining my smtp server in
</span><span style="font-size:9.5pt;font-family:"Courier New";color:black">perl_lib/Eprint/SystemSeting.pm</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> file.<o:p></o:p></span></p>
<pre><span style="color:black">> 'smtp_server' => 'smtphost.your.domain'<o:p></o:p></span></pre>
<pre><span style="font-family:"Arial",sans-serif;color:black">I tried localhost and a few other possibilities but no luck. </span><span style="color:black"><o:p></o:p></span></pre>
<pre><span style="font-family:"Arial",sans-serif;color:black">I also checked that</span><span style="color:black"> </span><span style="font-size:9.5pt;color:black">$c->{send_email} = \&EPrints::Email::send_mail_via_smtp;</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:black"> was uncommented in </span><span style="color:black"><o:p></o:p></span></pre>
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<p class="MsoNormal">FWIW: After trying these things I did restart apache although I am not sure if it matters.<o:p></o:p></p>
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<p class="MsoNormal">IS anyone using ssmtp with Eprints and has an idea what to look for? If not maybe I will need to try Exim4 or Postfix.<o:p></o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Edward<o:p></o:p></p>
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