<div dir="ltr"><div><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Hello,</span></p><p class="MsoNormal"><br><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Below are the result:</span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><br></span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">What user does your Apache run as?</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Can you run the indexer from the commandline as that user?</span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">- It run as eprints and able to run the command.<br></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Are there any indexer files in /usr/share/eprints/var/ - e.g. indexer.log or indexer.tick – and who are they owned by?</span></p><p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">- Yes, owned by eprints<br></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">If you do:</span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">/usr/share/eprints/bin/indexer stop</span></p>
<span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">And then try starting it from the web interface, does it work?<br></span></div><div><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">- Still not working.. :(<br><br></span></div><div><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">Thanks<br></span></div><div><span style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"><br></span></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jun 19, 2015 at 4:56 PM, John Salter <span dir="ltr"><<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-GB">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">OK – it does look like a permissions thing.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">What user does your Apache run as?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Can you run the indexer from the commandline as that user?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Are there any indexer files in /usr/share/eprints/var/ - e.g. indexer.log or indexer.tick – and who are they owned by?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If you do:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">/usr/share/eprints/bin/indexer stop<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">And then try starting it from the web interface, does it work?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">John<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US"> <a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a> [mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>Shaharom Nizam Mohamed<br>
<b>Sent:</b> 19 June 2015 03:37<br>
<b>To:</b> eprints<br>
<b>Subject:</b> [EP-tech] Re: Eprints Indexer<u></u><u></u></span></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Hello,<u></u><u></u></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">The result as follows:<br>
<br>
ls -l /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<br>
-rw-rw----. 1 nizam root 55940 Oct 15 2014 /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<u></u><u></u></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">However, I found out that I'm able to run the indexer through command and not through web interface.<u></u><u></u></p>
</div>
<p class="MsoNormal">thanks<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Thu, Jun 18, 2015 at 7:28 PM, Field A.N. <<a href="mailto:af05v@ecs.soton.ac.uk" target="_blank">af05v@ecs.soton.ac.uk</a>> wrote:<u></u><u></u></p>
<p class="MsoNormal">I'd echo what John asked. If you can get on the command line, try typing:<br>
<br>
ls -l /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<br>
<br>
...and report back exactly what the output is. It might be that the file isn't there, but it might also be a permissions issue.<br>
<br>
--<br>
Adam Field<br>
Business Relationship Manager and Community Lead<br>
EPrints Services<br>
<a href="tel:%2B44%20%280%2923%208059%208814" target="_blank">+44 (0)23 8059 8814</a><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><br>
<br>
<br>
<br>
<br>
On 18 Jun 2015, at 09:32, Shaharom Nizam Mohamed wrote:<br>
<br>
> thanks for your reply. I'm running the indexer though web interface and for your info. the web site seems to be okay, just cannot start the indexer.<br>
><br>
> regards<br>
> nizam<br>
><br>
> On Thu, Jun 18, 2015 at 4:24 PM, John Salter <<a href="mailto:J.Salter@leeds.ac.uk" target="_blank">J.Salter@leeds.ac.uk</a>> wrote:<br>
> I’m guessing you’ve checked that the file /usr/share/eprints/perl_lib/EPrints/Update/Views.pm does actually exist?<br>
><br>
> Who are you running the indexer as, and are you starting it from the command line, or web interface?<br>
><br>
><br>
><br>
> Cheers,<br>
><br>
> John<br>
><br>
><br>
><br>
><br>
><br>
> From: <a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a> [mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk" target="_blank">eprints-tech-bounces@ecs.soton.ac.uk</a>] On Behalf Of Shaharom Nizam Mohamed<br>
> Sent: 18 June 2015 06:24<br>
> To: eprints<br>
> Subject: [EP-tech] Eprints Indexer<br>
><br>
><br>
><br>
> Hey guys, I have a question.<br>
><br>
><br>
><br>
> I've problem when start my eprints (3.3.12) indexer and the error something like this:<br>
><br>
><br>
><br>
> Can't locate EPrints/Update/Views.pm in @INC (@INC contains: /usr/share/eprints/site_lib/plugins /usr/share/eprints/lib/plugins /usr/share/eprints/perl_lib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at /usr/share/eprints/perl_lib/EPrints.pm line 322.<br>
><br>
> Warning<br>
><br>
><br>
><br>
> BEGIN failed--compilation aborted at /usr/share/eprints/perl_lib/EPrints.pm line 322.<br>
><br>
><br>
><br>
> Compilation failed in require at -e line 1.<br>
><br>
><br>
><br>
> BEGIN failed--compilation aborted at -e line 1.<br>
><br>
><br>
><br>
> Can anyone help me to solve this problem?<br>
><br>
><br>
><br>
> Thanks a alot!<br>
><br>
><br>
><br>
> --<br>
><br>
> "Inquire, Inspire and Innovate"<br>
><br>
> Best Regards,<br>
><br>
> Mr. Shaharom Nizam Mohamed<br>
> Assistant Manager,<br>
> Marketing & Information Development Unit,<br>
> Siti Hasmah Digital Library,<br>
> Multimedia University,<br>
> Persiaran Multimedia,<br>
> 63100 Cyberjaya,<br>
> Selangor Darul Ehsan.<br>
> <a href="Tel:603-8312" target="_blank">Tel:603-8312</a> 5862<br>
> Fax:603-8312 5866<br>
> <a href="mailto:Email%3Anizam.mohamed@mmu.edu.my" target="_blank">Email:nizam.mohamed@mmu.edu.my</a><br>
> URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><br>
><br>
><br>
> *** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank">
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http://forum.eprints.org/</a><br>
><br>
><br>
><br>
><br>
> --<br>
> "Inquire, Inspire and Innovate"<br>
><br>
> Best Regards,<br>
><br>
> Mr. Shaharom Nizam Mohamed<br>
> Assistant Manager,<br>
> Marketing & Information Development Unit,<br>
> Siti Hasmah Digital Library,<br>
> Multimedia University,<br>
> Persiaran Multimedia,<br>
> 63100 Cyberjaya,<br>
> Selangor Darul Ehsan.<br>
> <a href="Tel:603-8312" target="_blank">Tel:603-8312</a> 5862<br>
> Fax:603-8312 5866<br>
> <a href="mailto:Email%3Anizam.mohamed@mmu.edu.my" target="_blank">Email:nizam.mohamed@mmu.edu.my</a><br>
> URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><br>
> *** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank">
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</div>
</div>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<br>
-- <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">"Inquire, Inspire and Innovate"<br>
<br>
Best Regards,<br>
<br>
Mr. Shaharom Nizam Mohamed<br>
Assistant Manager,<br>
Marketing & Information Development Unit,<br>
Siti Hasmah Digital Library,<br>
Multimedia University,<br>
Persiaran Multimedia,<br>
63100 Cyberjaya,<br>
Selangor Darul Ehsan.<br>
<a href="Tel:603-8312" target="_blank">Tel:603-8312</a> 5862<br>
Fax:603-8312 5866<br>
<a href="mailto:Email%3Anizam.mohamed@mmu.edu.my" target="_blank">Email:nizam.mohamed@mmu.edu.my</a><br>
URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><u></u><u></u></p>
</div>
</div>
</div>
</div></div></div>
</div>
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<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr">"Inquire, Inspire and Innovate"<br><br>Best Regards,<br><br>Mr. Shaharom Nizam Mohamed<br>Assistant Manager,<br>Marketing & Information Development Unit,<br>Siti Hasmah Digital Library,<br>Multimedia University,<br>Persiaran Multimedia,<br>63100 Cyberjaya,<br>Selangor Darul Ehsan.<br>Tel:603-8312 5862<br>Fax:603-8312 5866<br><a href="mailto:Email%3Anizam.mohamed@mmu.edu.my" target="_blank">Email:nizam.mohamed@mmu.edu.my</a><br>URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a></div></div>
</div>