<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">OK – it does look like a permissions thing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What user does your Apache run as?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can you run the indexer from the commandline as that user?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Are there any indexer files in /usr/share/eprints/var/ - e.g. indexer.log or indexer.tick – and who are they owned by?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you do:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">/usr/share/eprints/bin/indexer stop<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">And then try starting it from the web interface, does it work?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk]
<b>On Behalf Of </b>Shaharom Nizam Mohamed<br>
<b>Sent:</b> 19 June 2015 03:37<br>
<b>To:</b> eprints<br>
<b>Subject:</b> [EP-tech] Re: Eprints Indexer<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Hello,<o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">The result as follows:<br>
<br>
ls -l /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<br>
-rw-rw----. 1 nizam root 55940 Oct 15 2014 /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt">However, I found out that I'm able to run the indexer through command and not through web interface.<o:p></o:p></p>
</div>
<p class="MsoNormal">thanks<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On Thu, Jun 18, 2015 at 7:28 PM, Field A.N. <<a href="mailto:af05v@ecs.soton.ac.uk" target="_blank">af05v@ecs.soton.ac.uk</a>> wrote:<o:p></o:p></p>
<p class="MsoNormal">I'd echo what John asked. If you can get on the command line, try typing:<br>
<br>
ls -l /usr/share/eprints/perl_lib/EPrints/Update/Views.pm<br>
<br>
...and report back exactly what the output is. It might be that the file isn't there, but it might also be a permissions issue.<br>
<br>
--<br>
Adam Field<br>
Business Relationship Manager and Community Lead<br>
EPrints Services<br>
<a href="tel:%2B44%20%280%2923%208059%208814">+44 (0)23 8059 8814</a><o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"><br>
<br>
<br>
<br>
<br>
On 18 Jun 2015, at 09:32, Shaharom Nizam Mohamed wrote:<br>
<br>
> thanks for your reply. I'm running the indexer though web interface and for your info. the web site seems to be okay, just cannot start the indexer.<br>
><br>
> regards<br>
> nizam<br>
><br>
> On Thu, Jun 18, 2015 at 4:24 PM, John Salter <<a href="mailto:J.Salter@leeds.ac.uk">J.Salter@leeds.ac.uk</a>> wrote:<br>
> I’m guessing you’ve checked that the file /usr/share/eprints/perl_lib/EPrints/Update/Views.pm does actually exist?<br>
><br>
> Who are you running the indexer as, and are you starting it from the command line, or web interface?<br>
><br>
><br>
><br>
> Cheers,<br>
><br>
> John<br>
><br>
><br>
><br>
><br>
><br>
> From: <a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a> [mailto:<a href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>] On Behalf Of Shaharom Nizam Mohamed<br>
> Sent: 18 June 2015 06:24<br>
> To: eprints<br>
> Subject: [EP-tech] Eprints Indexer<br>
><br>
><br>
><br>
> Hey guys, I have a question.<br>
><br>
><br>
><br>
> I've problem when start my eprints (3.3.12) indexer and the error something like this:<br>
><br>
><br>
><br>
> Can't locate EPrints/Update/Views.pm in @INC (@INC contains: /usr/share/eprints/site_lib/plugins /usr/share/eprints/lib/plugins /usr/share/eprints/perl_lib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at /usr/share/eprints/perl_lib/EPrints.pm line 322.<br>
><br>
> Warning<br>
><br>
><br>
><br>
> BEGIN failed--compilation aborted at /usr/share/eprints/perl_lib/EPrints.pm line 322.<br>
><br>
><br>
><br>
> Compilation failed in require at -e line 1.<br>
><br>
><br>
><br>
> BEGIN failed--compilation aborted at -e line 1.<br>
><br>
><br>
><br>
> Can anyone help me to solve this problem?<br>
><br>
><br>
><br>
> Thanks a alot!<br>
><br>
><br>
><br>
> --<br>
><br>
> "Inquire, Inspire and Innovate"<br>
><br>
> Best Regards,<br>
><br>
> Mr. Shaharom Nizam Mohamed<br>
> Assistant Manager,<br>
> Marketing & Information Development Unit,<br>
> Siti Hasmah Digital Library,<br>
> Multimedia University,<br>
> Persiaran Multimedia,<br>
> 63100 Cyberjaya,<br>
> Selangor Darul Ehsan.<br>
> <a href="Tel:603-8312">Tel:603-8312</a> 5862<br>
> Fax:603-8312 5866<br>
> <a href="mailto:Email%3Anizam.mohamed@mmu.edu.my">Email:nizam.mohamed@mmu.edu.my</a><br>
> URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><br>
><br>
><br>
> *** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank">
http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
> *** Archive: <a href="http://www.eprints.org/tech.php/" target="_blank">http://www.eprints.org/tech.php/</a><br>
> *** EPrints community wiki: <a href="http://wiki.eprints.org/" target="_blank">
http://wiki.eprints.org/</a><br>
> *** EPrints developers Forum: <a href="http://forum.eprints.org/" target="_blank">
http://forum.eprints.org/</a><br>
><br>
><br>
><br>
><br>
> --<br>
> "Inquire, Inspire and Innovate"<br>
><br>
> Best Regards,<br>
><br>
> Mr. Shaharom Nizam Mohamed<br>
> Assistant Manager,<br>
> Marketing & Information Development Unit,<br>
> Siti Hasmah Digital Library,<br>
> Multimedia University,<br>
> Persiaran Multimedia,<br>
> 63100 Cyberjaya,<br>
> Selangor Darul Ehsan.<br>
> <a href="Tel:603-8312">Tel:603-8312</a> 5862<br>
> Fax:603-8312 5866<br>
> <a href="mailto:Email%3Anizam.mohamed@mmu.edu.my">Email:nizam.mohamed@mmu.edu.my</a><br>
> URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><br>
> *** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank">
http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
> *** Archive: <a href="http://www.eprints.org/tech.php/" target="_blank">http://www.eprints.org/tech.php/</a><br>
> *** EPrints community wiki: <a href="http://wiki.eprints.org/" target="_blank">
http://wiki.eprints.org/</a><br>
> *** EPrints developers Forum: <a href="http://forum.eprints.org/" target="_blank">
http://forum.eprints.org/</a><br>
<br>
<br>
*** Options: <a href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech" target="_blank">
http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><br>
*** Archive: <a href="http://www.eprints.org/tech.php/" target="_blank">http://www.eprints.org/tech.php/</a><br>
*** EPrints community wiki: <a href="http://wiki.eprints.org/" target="_blank">http://wiki.eprints.org/</a><br>
*** EPrints developers Forum: <a href="http://forum.eprints.org/" target="_blank">
http://forum.eprints.org/</a><o:p></o:p></p>
</div>
</div>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<br>
-- <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal">"Inquire, Inspire and Innovate"<br>
<br>
Best Regards,<br>
<br>
Mr. Shaharom Nizam Mohamed<br>
Assistant Manager,<br>
Marketing & Information Development Unit,<br>
Siti Hasmah Digital Library,<br>
Multimedia University,<br>
Persiaran Multimedia,<br>
63100 Cyberjaya,<br>
Selangor Darul Ehsan.<br>
<a href="Tel:603-8312">Tel:603-8312</a> 5862<br>
Fax:603-8312 5866<br>
<a href="mailto:Email%3Anizam.mohamed@mmu.edu.my" target="_blank">Email:nizam.mohamed@mmu.edu.my</a><br>
URL : <a href="http://vlib.mmu.edu.my" target="_blank">http://vlib.mmu.edu.my</a><o:p></o:p></p>
</div>
</div>
</div>
</div>
</body>
</html>