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<div class="moz-cite-prefix">Hey,<br>
<br>
Do you have a URL I can look at?<br>
<br>
It seems like there are some issues with your data (the
"countries' does not exist" error indicates some issues with
Geo::IP). Do you get any related errors/warnings when you run
"bin/epadmin test"?<br>
<br>
If that were possible, I'd re-generate all the stats:<br>
<br>
bin/stats/process_stats <id> --uninstall<br>
<br>
then<br>
<br>
bin/stats/process_stats <id> --setup --verbose<br>
<br>
As you know, this may take some time (depending on the size of
your 'access' dataset).<br>
<br>
Kind regards,<br>
Seb<br>
<br>
On 25/07/14 08:12, pgasinos pgs wrote:<br>
</div>
<blockquote
cite="mid:CAM+zcKJK6O1xv5iY_U2LfZioSzkGnTJ8=xMmW1hHM84G9Fn=-A@mail.gmail.com"
type="cite">
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<div>Thank you for your reply Seb<br>
<br>
</div>
I am using EPrints 3.3.12 in Ubuntu server 12.04LTS and the
latest IRStats2 from Bazzar (1.0.1) <br>
</div>
<br>
My apache log is:<br>
<br>
Stats::Handler: requested processor 'countries' does not
exist.<br>
[Fri Jul 25 09:54:42 2014] [error] Can't call method "conf" on
an undefined value at
/usr/share/eprints3/lib/plugins/EPrints/Plugin/Stats/Data.pm
line 200.\n<br>
<br>
</div>
<div>Do you suspect why authors stats have no entries? Subjects,
University structure, Item type and EPrint ID are OK. <br>
<br>
</div>
<div>Thank you in advance <br>
</div>
Kostas Pgasinos<br>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">2014-07-24 15:04 GMT+03:00 Sebastien
Francois <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:sf2@ecs.soton.ac.uk" target="_blank">sf2@ecs.soton.ac.uk</a>></span>:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Hello,<br>
<br>
Which versions of EPrints and IRStats2 are you using,
and what's the error in the apache error logs?<br>
<br>
Seb.
<div>
<div class="h5"><br>
<br>
On 24/07/14 12:52, pgasinos pgs wrote:<br>
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<div>In the Origin of downloads when I am
trying to "Export as" any of the XML or CSV
I get a " Internal Server Error. The server
encountered an internal error or
misconfiguration and was unable to complete
your request."<br>
<br>
</div>
Everything else (except Authors that also
shows "No matches" no matter what) seems to
work.<br>
</div>
<br>
What might be the problem? I believe I have
installed correctly GeoIP and Date::Calc modules<br>
<br>
</div>
<div><br>
</div>
Kostas Pgasinos <br>
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