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Okay I changed the openoffice path back to reference soffice.bin,
and my paths look right.<br>
<br>
There is no openoffice.pid file in the ~/var/ dir, but eprints does
not have problems writing to the log. The /var/ dir is CHMOD 775, so
the user can write.<br>
<br>
<i>"Starting OpenOffice</i><i><br>
</i><i>OpenOffice process died, restarting...</i><i><br>
</i><i>...</i><i><br>
</i><i>(repeated 10 times)</i><i><br>
</i><i>...</i><i><br>
</i><i>Starting OpenOffice</i><i><br>
</i><i>Tried 10 times to start OpenOffice in the last 15 secs.
Something is wrong, leaving now</i><i>"</i><br>
<br>
Is added every time I try to start it, but <i>"Something is wrong"</i>
doesn't really help much.<br>
<br>
Running soffice.bin as eprints without parameters still gives me
'Permission denied". Running it as root without parameters produces
no output in terminal, so I guess that means, it should be running?<br>
<br>
I noticed soffice.bin is CHMOD 755, so the user can't write to it,
but should be able to execute it. Should I try to change that, or
will I mess things up?<br>
<br>
Thanks for the tip on the indexer by the way, I will be sure to
restart it, if I ever get OpenOffice running.<br>
<br>
/All the best!<br>
Jacob<br>
<br>
<div class="moz-cite-prefix">On 19-05-2014 14:51, John Salter wrote:<br>
</div>
<blockquote
cite="mid:EMEW3|4114e180a480ef14bc93ca856e9e6d3fq4IDqK14eprints-tech-bounces|ecs.soton.ac.uk|7154BCBB8909D642AE6F44CA713DBC2008EFB683CB2A@HERMES7.ds.leeds.ac.uk"
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You’re
right, I got the log file path wrong.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Do
you also have an openoffice.pid file in the ~/var/
directory?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Is
the ownership on that directory OK for the user to create a
file in there (e.g. can the pid file get created)?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
*<b>think</b>* you need to reference the soffice.bin
directly.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
have:<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">$c->{executables}->{openoffice}
= '/usr/lib64/libreoffice/program/soffice.bin';<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">$c->{executables}->{python}
= '/usr/bin/python';<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">$c->{executables}->{uno_converter}
= "$c->{base_path}/bin/DocumentConverter.py";<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
think that python is only needed for uno_converter.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
you just run openoffice without other parameters, does it
start OK?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
not, can you run it as root?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a class="moz-txt-link-freetext" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>] <b>On
Behalf Of </b>Jacob Wenzel<br>
<b>Sent:</b> 19 May 2014 13:29<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] Re: OpenOffice failed to start<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks again!<br>
<br>
I also got <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">/usr/bin/python</span>
from <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘which
python’ </span>so I have used that.<br>
<br>
I ran <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘which
openoffice.org’</span> that points to the same directory so
I changed my paths to:<br>
<span style="font-size:10.0pt;color:#3366FF">$c->{executables}->{openoffice}
= '/usr/bin/openoffice.org';<br>
$c->{executables}->{python} = '/usr/bin/python';</span><br>
(removing the direct link to /program/soffice.bin)<br>
<br>
Does your paths look similar? Everything seems fine in the
Admin pages, until I try to start OpenOffice.<br>
<br>
I have no <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/var/opennoffce.log
</span>but <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/var/opennoffce.log</span>
is owned by eprints and in the www-data group.<br>
<br>
Running:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">>
/usr/lib/openoffice/program/soffice.bin
"--accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager"
--norestore --nofirststartwizard --nologo --headless</span><br>
and:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">>
/usr/lib/openoffice/program/soffice.bin
"-accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager"
-norestore -nofirststartwizard -nologo -headless</span><br>
<br>
both give me "permission denied". I think double-hyphen for
this old version of OpenOffice is the correct usage.<br>
<br>
I noticed the owner for 'openoffice.pl' was www-data, so I
changed that to eprints, but that didn't make any difference.<br>
<br>
I guess it must be a permissions problem. What could prevent
eprints from being able to run OpenOffice?<br>
<br>
Should I try changing every file folder and subfolder in the
prints3 directory to the eprints user and the www-data group,
or could it be a CHMOD problem?<br>
<br>
I really appreciate your help, I have been at a dead end for
days, and it seems I am finally making a bit of progress.<br>
<br>
<o:p></o:p></p>
<div>
<p class="MsoNormal">On 19-05-2014 13:07, John Salter wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As
the user ‘eprints’ what does the command ‘which python’
give?</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d
try that as a first option – on our RedHat system, it’s
/usr/bin/python</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Check
the user/group for the
~/archives/ARCHIVEID/var/opennoffce.log file too – this
might have been created as the www-data user?</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>Jacob Wenzel<br>
<b>Sent:</b> 19 May 2014 11:40<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] Re: OpenOffice failed to
start</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks a
lot for your reply!<br>
<br>
I've actually tried fiddling with several versions of
LibreOffice and OpenOffice and finally reverted to
OpenOffice from the main lucid repository (i've made sure
to purge old installs before trying new ones), because all
had the same behaviour.<br>
<br>
I had to change the paths in <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/lib/cfg.d/openoffice.pl</span>,
because I initially saw the error "OpenOffice is not
installed on your system".<br>
<br>
I could easily search for soffice.bin and change the path
to:<br>
/usr/lib/openoffice/program/soffice.bin<br>
<br>
$c->{executables}->{openoffice} =
'/usr/lib/openoffice/program/soffice.bin';<br>
<br>
However there is no "python" in the same folder, and
searching for it gives me several locations, because there
is no file extension, so I am not sure which location to
choose. <br>
<br>
Am I looking for a file or a folder, and are there any
clues, that might point me to the right path?<br>
<br>
Running:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/bin/openoffice-local.pl
ARCHIVEID start</span><br>
<br>
Gives me "Permission denied". User and group for <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">openoffice-local.pl</span>
is www-data. I've tried changing the user to eprints, but
still "permission denied".<br>
<br>
The log file is now appended to, but unfortunately it is
not very helpful:<br>
"...<br>
OpenOffice process died, restarting...<br>
Starting OpenOffice<br>
Tried 10 times to start OpenOffice in the last 15 secs.
Something is wrong, leaving now"<br>
<br>
Thanks again for you help. I guess I'll try all the
"python" locations just to make sure, but I have no idea
what to do about the permission denied error.<o:p></o:p></p>
<div>
<p><strong><span style="color:#999999">Med venlig
hilsen/Best regards</span></strong><o:p></o:p></p>
<p><strong><span style="color:#999999">JACOB WENZEL</span></strong><b><span
style="color:#999999"><br>
<strong>Projektleder</strong></span></b><o:p></o:p></p>
<p><strong><span style="color:#999999">ENERGIAKADEMIET</span></strong><span
style="color:#999999"><br>
Strandengen 1<br>
8305 SAMSØ<br>
+45 60 61 15 97<br>
<a moz-do-not-send="true"
href="mailto:jw@energiakademiet.dk"><span
style="color:#999999;text-decoration:none">jw@energiakademiet.dk</span></a><br>
<a moz-do-not-send="true"
href="http://energiakademiet.dk"><span
style="color:#999999;text-decoration:none">www.energiakademiet.dk</span></a></span><o:p></o:p></p>
</div>
<p class="MsoNormal">On 19-05-2014 11:19, John Salter wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Try
running it from the commandline:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/bin/openoffice-local.pl
ARCHIVEID start</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d
have a look at the following:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/lib/cfg.d/openoffice.pl</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">and
check all the paths are OK – it may be that Ubuntu
installs them elsewhere. I had to tweak it slightly as
we use LibreOffce.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
think that by default, the openoffice log is
overwritten, not appended to (this may have changed
since I last looked at it though). Look in
~/lib/plugins/EPrints/Plugin/OpenOffice.pm, at the ‘new’
sub – you might want to change:</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">if(
open( $fh, "+>".$self->logfile() ) )</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">to</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">if(
open( $fh, ">>".$self->logfile() ) )</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
you’re using OpenOffice for coversheets, it’s also worth
knowing that the indexer (that process’ the events) uses
it’s own copy of the EPrints stack – so any changes to
the config of a reo require the indexer to be restarted
before they are picked up.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>Jacob Wenzel<br>
<b>Sent:</b> 19 May 2014 07:23<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] OpenOffice failed to start</span><o:p></o:p></p>
</div>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">In EPrints v3.3.12 on Ubuntu Server
10.04.04: Whenever I press "Start OpenOffice", EPrints
displays the message: "OpenOffice started".<br>
<br>
But when I refresh the page or click somewhere else and go
back, a red error message is displayed reading "Failed to
start OpenOffice".<br>
<br>
"Openoffice.log" in "/usr/share/eprints3/var" is
completely empty, even though it seems to be edited every
time I try to start OpenOffice from EPrints.<br>
<br>
This is driving me nuts, please help me solve this puzzle.
Any help would be greatly appreciated. <o:p></o:p></p>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
<p><strong><span style="color:#999999">Med venlig
hilsen/Best regards</span></strong><o:p></o:p></p>
<p><strong><span style="color:#999999">JACOB WENZEL</span></strong><b><span
style="color:#999999"><br>
<strong>Projektleder</strong></span></b><o:p></o:p></p>
<p><strong><span style="color:#999999">ENERGIAKADEMIET</span></strong><span
style="color:#999999"><br>
Strandengen 1<br>
8305 SAMSØ<br>
+45 60 61 15 97<br>
<a moz-do-not-send="true"
href="mailto:jw@energiakademiet.dk"><span
style="color:#999999;text-decoration:none">jw@energiakademiet.dk</span></a><br>
<a moz-do-not-send="true"
href="http://energiakademiet.dk"><span
style="color:#999999;text-decoration:none">www.energiakademiet.dk</span></a></span><o:p></o:p></p>
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<pre>*** Options: <a moz-do-not-send="true" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><o:p></o:p></pre>
<pre>*** Archive: <a moz-do-not-send="true" href="http://www.eprints.org/tech.php/">http://www.eprints.org/tech.php/</a><o:p></o:p></pre>
<pre>*** EPrints community wiki: <a moz-do-not-send="true" href="http://wiki.eprints.org/">http://wiki.eprints.org/</a><o:p></o:p></pre>
<pre>*** EPrints developers Forum: <a moz-do-not-send="true" href="http://forum.eprints.org/">http://forum.eprints.org/</a><o:p></o:p></pre>
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<p class="MsoNormal"> <o:p></o:p></p>
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<o:p></o:p></p>
<pre>*** Options: <a moz-do-not-send="true" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a><o:p></o:p></pre>
<pre>*** Archive: <a moz-do-not-send="true" href="http://www.eprints.org/tech.php/">http://www.eprints.org/tech.php/</a><o:p></o:p></pre>
<pre>*** EPrints community wiki: <a moz-do-not-send="true" href="http://wiki.eprints.org/">http://wiki.eprints.org/</a><o:p></o:p></pre>
<pre>*** EPrints developers Forum: <a moz-do-not-send="true" href="http://forum.eprints.org/">http://forum.eprints.org/</a><o:p></o:p></pre>
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<pre wrap="">*** Options: <a class="moz-txt-link-freetext" href="http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech">http://mailman.ecs.soton.ac.uk/mailman/listinfo/eprints-tech</a>
*** Archive: <a class="moz-txt-link-freetext" href="http://www.eprints.org/tech.php/">http://www.eprints.org/tech.php/</a>
*** EPrints community wiki: <a class="moz-txt-link-freetext" href="http://wiki.eprints.org/">http://wiki.eprints.org/</a>
*** EPrints developers Forum: <a class="moz-txt-link-freetext" href="http://forum.eprints.org/">http://forum.eprints.org/</a>
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