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Thanks again!<br>
<br>
I also got <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">/usr/bin/python</span>
from <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘which
python’ </span>so I have used that.<br>
<br>
I ran <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘which
openoffice.org’</span> that points to the same directory so I
changed my paths to:<br>
<small><font color="#3366ff">$c->{executables}->{openoffice} =
'/usr/bin/openoffice.org';</font></small><small><font
color="#3366ff"><br>
$c->{executables}->{python} = '/usr/bin/python';</font></small><br>
(removing the direct link to /program/soffice.bin)<br>
<br>
Does your paths look similar? Everything seems fine in the Admin
pages, until I try to start OpenOffice.<br>
<br>
I have no <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/var/opennoffce.log
</span>but <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/var/opennoffce.log</span>
is owned by eprints and in the www-data group.<br>
<br>
Running:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">>
/usr/lib/openoffice/program/soffice.bin
"--accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager"
--norestore --nofirststartwizard --nologo --headless</span><br>
and:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">>
/usr/lib/openoffice/program/soffice.bin
"-accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager"
-norestore -nofirststartwizard -nologo -headless</span><br>
<br>
both give me "permission denied". I think double-hyphen for this old
version of OpenOffice is the correct usage.<br>
<br>
I noticed the owner for 'openoffice.pl' was www-data, so I changed
that to eprints, but that didn't make any difference.<br>
<br>
I guess it must be a permissions problem. What could prevent eprints
from being able to run OpenOffice?<br>
<br>
Should I try changing every file folder and subfolder in the prints3
directory to the eprints user and the www-data group, or could it be
a CHMOD problem?<br>
<br>
I really appreciate your help, I have been at a dead end for days,
and it seems I am finally making a bit of progress.<br>
<br>
<br>
<div class="moz-cite-prefix">On 19-05-2014 13:07, John Salter wrote:<br>
</div>
<blockquote
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As
the user ‘eprints’ what does the command ‘which python’
give?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d
try that as a first option – on our RedHat system, it’s
/usr/bin/python<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Check
the user/group for the
~/archives/ARCHIVEID/var/opennoffce.log file too – this
might have been created as the www-data user?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a class="moz-txt-link-freetext" href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>] <b>On
Behalf Of </b>Jacob Wenzel<br>
<b>Sent:</b> 19 May 2014 11:40<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] Re: OpenOffice failed to start<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks a lot
for your reply!<br>
<br>
I've actually tried fiddling with several versions of
LibreOffice and OpenOffice and finally reverted to
OpenOffice from the main lucid repository (i've made sure to
purge old installs before trying new ones), because all had
the same behaviour.<br>
<br>
I had to change the paths in <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/lib/cfg.d/openoffice.pl</span>,
because I initially saw the error "OpenOffice is not
installed on your system".<br>
<br>
I could easily search for soffice.bin and change the path
to:<br>
/usr/lib/openoffice/program/soffice.bin<br>
<br>
$c->{executables}->{openoffice} =
'/usr/lib/openoffice/program/soffice.bin';<br>
<br>
However there is no "python" in the same folder, and
searching for it gives me several locations, because there
is no file extension, so I am not sure which location to
choose. <br>
<br>
Am I looking for a file or a folder, and are there any
clues, that might point me to the right path?<br>
<br>
Running:<br>
<span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/bin/openoffice-local.pl
ARCHIVEID start</span><br>
<br>
Gives me "Permission denied". User and group for <span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">openoffice-local.pl</span>
is www-data. I've tried changing the user to eprints, but
still "permission denied".<br>
<br>
The log file is now appended to, but unfortunately it is not
very helpful:<br>
"...<br>
OpenOffice process died, restarting...<br>
Starting OpenOffice<br>
Tried 10 times to start OpenOffice in the last 15 secs.
Something is wrong, leaving now"<br>
<br>
Thanks again for you help. I guess I'll try all the "python"
locations just to make sure, but I have no idea what to do
about the permission denied error.<o:p></o:p></p>
<div>
<p><strong><span style="color:#999999">Med venlig
hilsen/Best regards</span></strong><span
style="color:#999999"><o:p></o:p></span></p>
<p><strong><span style="color:#999999">JACOB WENZEL</span></strong><b><span
style="color:#999999"><br>
<strong>Projektleder</strong></span></b><span
style="color:#999999"><o:p></o:p></span></p>
<p><strong><span style="color:#999999">ENERGIAKADEMIET</span></strong><span
style="color:#999999"><br>
Strandengen 1<br>
8305 SAMSØ<br>
+45 60 61 15 97<br>
<a moz-do-not-send="true"
href="mailto:jw@energiakademiet.dk"><span
style="color:#999999;text-decoration:none">jw@energiakademiet.dk</span></a><br>
<a moz-do-not-send="true"
href="http://energiakademiet.dk"><span
style="color:#999999;text-decoration:none">www.energiakademiet.dk</span></a><o:p></o:p></span></p>
</div>
<p class="MsoNormal">On 19-05-2014 11:19, John Salter wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Try
running it from the commandline:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/archives/ARCHIVEID/bin/openoffice-local.pl
ARCHIVEID start</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d
have a look at the following:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~/lib/cfg.d/openoffice.pl</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">and
check all the paths are OK – it may be that Ubuntu
installs them elsewhere. I had to tweak it slightly as we
use LibreOffce.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
think that by default, the openoffice log is overwritten,
not appended to (this may have changed since I last looked
at it though). Look in
~/lib/plugins/EPrints/Plugin/OpenOffice.pm, at the ‘new’
sub – you might want to change:</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">if(
open( $fh, "+>".$self->logfile() ) )</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">to</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">if(
open( $fh, ">>".$self->logfile() ) )</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
you’re using OpenOffice for coversheets, it’s also worth
knowing that the indexer (that process’ the events) uses
it’s own copy of the EPrints stack – so any changes to the
config of a reo require the indexer to be restarted before
they are picked up.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">John</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> <a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">eprints-tech-bounces@ecs.soton.ac.uk</a>
[<a moz-do-not-send="true"
href="mailto:eprints-tech-bounces@ecs.soton.ac.uk">mailto:eprints-tech-bounces@ecs.soton.ac.uk</a>]
<b>On Behalf Of </b>Jacob Wenzel<br>
<b>Sent:</b> 19 May 2014 07:23<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:eprints-tech@ecs.soton.ac.uk">eprints-tech@ecs.soton.ac.uk</a><br>
<b>Subject:</b> [EP-tech] OpenOffice failed to start</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">In EPrints v3.3.12 on Ubuntu Server
10.04.04: Whenever I press "Start OpenOffice", EPrints
displays the message: "OpenOffice started".<br>
<br>
But when I refresh the page or click somewhere else and go
back, a red error message is displayed reading "Failed to
start OpenOffice".<br>
<br>
"Openoffice.log" in "/usr/share/eprints3/var" is completely
empty, even though it seems to be edited every time I try to
start OpenOffice from EPrints.<br>
<br>
This is driving me nuts, please help me solve this puzzle.
Any help would be greatly appreciated. <o:p></o:p></p>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
<p><strong><span style="color:#999999">Med venlig
hilsen/Best regards</span></strong><o:p></o:p></p>
<p><strong><span style="color:#999999">JACOB WENZEL</span></strong><b><span
style="color:#999999"><br>
<strong>Projektleder</strong></span></b><o:p></o:p></p>
<p><strong><span style="color:#999999">ENERGIAKADEMIET</span></strong><span
style="color:#999999"><br>
Strandengen 1<br>
8305 SAMSØ<br>
+45 60 61 15 97<br>
<a moz-do-not-send="true"
href="mailto:jw@energiakademiet.dk"><span
style="color:#999999;text-decoration:none">jw@energiakademiet.dk</span></a><br>
<a moz-do-not-send="true"
href="http://energiakademiet.dk"><span
style="color:#999999;text-decoration:none">www.energiakademiet.dk</span></a></span><o:p></o:p></p>
</div>
<p class="MsoNormal"><br>
<br>
<br>
<o:p></o:p></p>
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